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excossack



Member Since: 22 Feb 2012
Location: North West
Posts: 5991

United Kingdom 1999 Defender 110 Td5 SW Caledonian Blue
Any washing machine repair people on here?
We have a Samsung Eco bubble 7kg washing machine of around 8-10 years old that has been pretty good up until recently.

Noticed on a wash/spin cycle there was a hammer action drill sound coming from it and when the cycle had finished, we noticed the drum seal had partly shredded and there was some rubber dust/particles in the drum and in the seal.

Replaced the seal and for a few weeks all was well.
Sunday, the same happened again and shredded part of the seal.

The bearings seem fine, the drum springs are still intact and then two stablising legs that go from the drum the case look OK as well.

I tried a wash again today and all good no noise or rattles and no rubber particales in the drum

Before I go and buy another £70 seal any thoughts from the collective? 1999 Defender TD5 110

Regards
John M0VAZ
Econet Station 48 no clock
Post #1067547 12th May 2025 3:54pm
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lightning



Member Since: 23 Apr 2009
Location: High Peak, Derbyshire
Posts: 3183

United Kingdom 
If it's shredded the seal and you had a hammering sound it means the three armed "spider" on the back of the drum has failed.

Either one of the arms has fractured due to corrosion, or one of the rivets on the drum has failed.
lt can be fine in a wash and only manifest itself on a high speed spin with certain loads in the drum.

Sadly it's not really economical to repair. Pointless replacing the seal, as it's not that.


Last edited by lightning on 8th Jun 2025 7:15pm. Edited 1 time in total
Post #1067556 12th May 2025 7:46pm
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excossack



Member Since: 22 Feb 2012
Location: North West
Posts: 5991

United Kingdom 1999 Defender 110 Td5 SW Caledonian Blue
Thanks, I will do some reading up on the three armed spider - sounds like something from a kids book. 1999 Defender TD5 110

Regards
John M0VAZ
Econet Station 48 no clock
Post #1067558 12th May 2025 7:59pm
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Dinnu



Member Since: 24 Dec 2019
Location: Lija
Posts: 3572

Malta 2012 Defender 90 Puma 2.2 CSW Santorini Black
What lightning said. One of the spider (sometimes also called cross) arms cracked allowing the drum to go offset. Generally the spider is aluminum…. We are too familiar with corrosion.

Note that many modern washing machines are not even repairable with plastic welded/sealed tubs. 1988 90 Hard Top, 19J Diesel Turbo, Shire Blue - Restoration ongoing
2012 90 CSW, 2.2TDCI, Santorini Black
Post #1067563 12th May 2025 9:05pm
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lightning



Member Since: 23 Apr 2009
Location: High Peak, Derbyshire
Posts: 3183

United Kingdom 
Yes, a whole new tub often has to be purchased, rarely economical to repair.
Post #1067653 14th May 2025 7:39am
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Birdy



Member Since: 07 Oct 2011
Location: Côte d'Azur
Posts: 885

France 2011 Defender 110 Puma 2.4 XS CSW Santorini Black
Just as an aside, my son went to Uni, and is a BEng (Hons). He hasn't found a job...

I mentioned to an engineer that it didn't surprise me, to use a screwdriver he has to remind himself: "Righty tighty, lefty Lucy"

I got snapped at: "What do you think an engineer does - repair washing machines?"

Peter
Post #1068210 21st May 2025 10:36am
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RoadForce



Member Since: 17 Jul 2014
Location: Holland
Posts: 349

Netherlands 2000 Defender 130 Td5 HCPU Coniston Green
Haha, I am an engineer, yet I found myself spending a couple of hours last weekend trying to keep our 20+ y.o. washing machine in working order Whistle

In the past 6 months I have replaced the brushes on the motor and the pressure switch, I hope that's enough to keep it going for some years to come. Defender 130 HCPU Td5 MY2000
Post #1068239 21st May 2025 7:11pm
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Ianh



Member Since: 17 Sep 2018
Location: Essex
Posts: 2403

United Kingdom 
You will end up with “Triggers” washing machine at that rate.
Post #1068240 21st May 2025 7:22pm
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Screbble



Member Since: 26 Apr 2015
Location: Lancashire
Posts: 2267

United Kingdom 2004 Defender 90 Td5 XS CSW Zambezi Silver
I think I’ve got Trigger’s Defender…
Post #1068244 21st May 2025 8:47pm
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Rashers



Member Since: 21 Jun 2015
Location: Norfolk
Posts: 3620

United Kingdom 2014 Defender 110 Puma 2.2 USW Corris Grey
I was chatting to an appliance repair bloke a couple of years ago. Nearly all of his work was warranty. He said that for the price of a call out, working out what the problem is, a return call plus the price of the spare part, it made repair questionable on an out of warranty expensive machine and just not worth it on the White Knight / Beko end of the market.

He worked for himself and had trained his wife to field calls from the owners of cheaper machines as it was just a waste of everyone's time turning out. I can't remember the make, but there was one sold through Argos and Curry's that had an annoying habit of blowing the processors. The bit was £200 on a machine that cost £299 plus two call out charges to add on top. It made no sense. At 18 months old, if you hadn't taken the extended warranty, it was time to go and buy another one.

Probably a sad inditement of the ecologically aware world in which we live in that white goods have virtually become un-repairable and are seen as a throw away, sorry a use and recycle item.

Good to hear your are keeping a 20+Year Old machine ticking along, RoadForce Thumbs Up
Post #1068279 22nd May 2025 12:42pm
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Ianh



Member Since: 17 Sep 2018
Location: Essex
Posts: 2403

United Kingdom 
Screbble wrote:
I think I’ve got Trigger’s Defender…


So so true for all of us Rolling with laughter
Post #1068280 22nd May 2025 1:08pm
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lightning



Member Since: 23 Apr 2009
Location: High Peak, Derbyshire
Posts: 3183

United Kingdom 
"but there was one sold through Argos and Curry's that had an annoying habit of blowing the processors. The bit was £200 on a machine that cost £299 plus two call out charges to add on top. It made no sense."

l think it's a Logik branded machine he's referring to.

lt looks like the processor has failed but there's a diode (D7) on the relay board that's gone short circuit, very unlikely you'd find it unless you knew about it.

Replacing it with an uprated part, machine repaired for a parts outlay of £1. I've done half a dozen of them this year.

My call out/repair charge is £68 plus the part so well worth it.


But it's a dying trade. l know of nobody gone into the appliance repair trade in the last two decades. Being self employed l usually hear about any new businesses in my area. All my friends in the trade have either died or retired.

Same with "brown goods" HI-FI etc l am pretty much the only one round here. l repaired a high end CD player yesterday for someone, he'd trawled the internet for local repairers and l was the "only one"
lt's a shame really.
Throwaway world we live in.

There's only one spares supplier left, that l use. There used to be five that l had accounts with. White goods spares are better, but for how long l wonder.
Post #1068372 24th May 2025 10:54am
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Rashers



Member Since: 21 Jun 2015
Location: Norfolk
Posts: 3620

United Kingdom 2014 Defender 110 Puma 2.2 USW Corris Grey
It’s a sad world. There is a guy in Norwich who does electronic repairs and I only know that because they did a series on telly about him, but I agree, you are an endangered species and in a world where we should be repairing and reusing things, that is a disaster.
Post #1068378 24th May 2025 1:16pm
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jst



Member Since: 14 Jan 2008
Location: Taunton
Posts: 8286

 2011 Defender 110 Puma 2.4 USW Stornoway Grey
Ianh wrote:
Screbble wrote:
I think I’ve got Trigger’s Defender…


So so true for all of us Rolling with laughter


Yep, my washing machine is lacking quite a few of its originals parts now. Thankfully bushes are OK. Cheers

James
110 2010 XS Utility
130 2011 M57 bespoke Camper
90 2010 Hardtop
90 M57 1988 Hardtop
Post #1068394 25th May 2025 8:02am
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Procta



Member Since: 04 Dec 2016
Location: Sunderland
Posts: 5297

United Kingdom 
My parents washing machine is doing the same thing sadly, From what i have seen video wise on what the problem could be, its not going to be worth repairing sadly. A new replacement model is going to be well into 500 quid.
The one they had before i replaced the heater element, i think that was cheap and a quick fix. My mam was over the moon about that, and also replaced an element on the old cooker we had.

I have kept our Dish washer a live, a little plastic pump thing costing 30 quid, i have managed get hold of and my dad replaced it. We suspect its been down to the hard water we have. The little fan just seizes up. It failed twice, on the second time, my dad said buy another one for spare and a new seal. So we have them in stock.
I am always up on keeping stuff working, as things to me are getting a little bit of a throw away.
If you think about it with TVs, to me i couldn't see why we all had to bin off the CRT TVs for what we gained. Defender TD5 90 ---/--- Peugeot 306 HDI hatch back

In the words of my Good Friend, Gary Forrest 1980 -2025
" we will work something out"
Post #1068436 25th May 2025 8:05pm
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