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excossack

Member Since: 22 Feb 2012
Location: North West
Posts: 5958

1999 Defender 110 Td5 SW Caledonian Blue

Any washing machine repair people on here?

We have a Samsung Eco bubble 7kg washing machine of around 8-10 years old that has been pretty good up until recently.

Noticed on a wash/spin cycle there was a hammer action drill sound coming from it and when the cycle had finished, we noticed the drum seal had partly shredded and there was some rubber dust/particles in the drum and in the seal.

Replaced the seal and for a few weeks all was well.
Sunday, the same happened again and shredded part of the seal.

The bearings seem fine, the drum springs are still intact and then two stablising legs that go from the drum the case look OK as well.

I tried a wash again today and all good no noise or rattles and no rubber particales in the drum

Before I go and buy another £70 seal any thoughts from the collective? 1999 Defender TD5 110

Regards
John M0VAZ
Econet Station 48 no clock

12th May 2025 3:54pm

lightning

Member Since: 23 Apr 2009
Location: High Peak, Derbyshire
Posts: 3116

If it's shredded the seal and you had a hammering sound it means the three armed "spider" on the back of the drum has failed.

Either one of the arms has fractured, or one of the rivets on the drum has failed.
lt can be fine in a wash and only manifest itself on a high speed spin with certain loads in the drum.

Sadly it's not really economical to repair. Pointless replacing the seal, as it's not that.

12th May 2025 7:46pm

excossack

Member Since: 22 Feb 2012
Location: North West
Posts: 5958

Thanks, I will do some reading up on the three armed spider - sounds like something from a kids book. 1999 Defender TD5 110

Regards
John M0VAZ
Econet Station 48 no clock

12th May 2025 7:59pm

Dinnu

Member Since: 24 Dec 2019
Location: Lija
Posts: 3552

2012 Defender 90 Puma 2.2 CSW Santorini Black

What lightning said. One of the spider (sometimes also called cross) arms cracked allowing the drum to go offset. Generally the spider is aluminum…. We are too familiar with corrosion.

Note that many modern washing machines are not even repairable with plastic welded/sealed tubs. 1988 90 Hard Top, 19J Diesel Turbo, Shire Blue - Restoration ongoing
2012 90 CSW, 2.2TDCI, Santorini Black

12th May 2025 9:05pm

lightning

Member Since: 23 Apr 2009
Location: High Peak, Derbyshire
Posts: 3116

Yes, a whole new tub often has to be purchased, rarely economical to repair.

14th May 2025 7:39am

Birdy

Member Since: 07 Oct 2011
Location: Côte d'Azur
Posts: 885

2011 Defender 110 Puma 2.4 XS CSW Santorini Black

Just as an aside, my son went to Uni, and is a BEng (Hons). He hasn't found a job...

I mentioned to an engineer that it didn't surprise me, to use a screwdriver he has to remind himself: "Righty tighty, lefty Lucy"

I got snapped at: "What do you think an engineer does - repair washing machines?"

Peter

21st May 2025 10:36am

RoadForce

Member Since: 17 Jul 2014
Location: Holland
Posts: 348

2000 Defender 130 Td5 HCPU Coniston Green

Haha, I am an engineer, yet I found myself spending a couple of hours last weekend trying to keep our 20+ y.o. washing machine in working order

In the past 6 months I have replaced the brushes on the motor and the pressure switch, I hope that's enough to keep it going for some years to come. Defender 130 HCPU Td5 MY2000

21st May 2025 7:11pm

Ianh

Member Since: 17 Sep 2018
Location: Essex
Posts: 2337

You will end up with “Triggers” washing machine at that rate.

21st May 2025 7:22pm

Screbble

Member Since: 26 Apr 2015
Location: Lancashire
Posts: 2221

2004 Defender 90 Td5 XS CSW Zambezi Silver

I think I’ve got Trigger’s Defender…

21st May 2025 8:47pm

Rashers

Member Since: 21 Jun 2015
Location: Norfolk
Posts: 3616

2014 Defender 110 Puma 2.2 USW Corris Grey

I was chatting to an appliance repair bloke a couple of years ago. Nearly all of his work was warranty. He said that for the price of a call out, working out what the problem is, a return call plus the price of the spare part, it made repair questionable on an out of warranty expensive machine and just not worth it on the White Knight / Beko end of the market.

He worked for himself and had trained his wife to field calls from the owners of cheaper machines as it was just a waste of everyone's time turning out. I can't remember the make, but there was one sold through Argos and Curry's that had an annoying habit of blowing the processors. The bit was £200 on a machine that cost £299 plus two call out charges to add on top. It made no sense. At 18 months old, if you hadn't taken the extended warranty, it was time to go and buy another one.

Probably a sad inditement of the ecologically aware world in which we live in that white goods have virtually become un-repairable and are seen as a throw away, sorry a use and recycle item.

Good to hear your are keeping a 20+Year Old machine ticking along, RoadForce

22nd May 2025 12:42pm

Ianh

Member Since: 17 Sep 2018
Location: Essex
Posts: 2337

Screbble wrote:
I think I’ve got Trigger’s Defender…

So so true for all of us

22nd May 2025 1:08pm

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