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J77



Member Since: 04 Nov 2019
Location: Fife
Posts: 3245

Scotland 
Either way it will get checked over next month, hopefully, getting a loan car is a task from this new dealer. It’s got the N609 recall showing on topix so I’ll add that in too, may as well add the rear recovery eyes too. 24MY 90 D250 HSE, Tasman Blue
Post #917567 18th Aug 2021 5:03pm
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J77



Member Since: 04 Nov 2019
Location: Fife
Posts: 3245

Scotland 
Reappeared today whilst driving up a farm track, so as with Digger it appears it only does it on uneven ground.

But typical dealer, no loan cars and I’m still waiting to hear back if they will collect it Rolling Eyes 24MY 90 D250 HSE, Tasman Blue
Post #917846 19th Aug 2021 8:35pm
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J77



Member Since: 04 Nov 2019
Location: Fife
Posts: 3245

Scotland 
All booked in, hopefully just a software update. 24MY 90 D250 HSE, Tasman Blue
Post #918063 20th Aug 2021 10:20pm
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DWM73



Member Since: 23 May 2021
Location: North Lanarkshire
Posts: 38

Scotland 
I have this happen almost daily. It clears with every ignition cycle. Pentland LR in Stirling completed Software updates on 31st August which appeared to have resolved the issue until 2nd September when normal service resumed and this fault occurs almost daily.
Post #920235 6th Sep 2021 2:11pm
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DWM73



Member Since: 23 May 2021
Location: North Lanarkshire
Posts: 38

Scotland 
Should have said it is rebooked for 15th September for further Recall work. Apparently this fault does not justify the vehicle being taken off the road or a courtesy vehicle supplied. I wonder how my insurance company would deal with this if I had an accident.
Post #920236 6th Sep 2021 2:15pm
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J77



Member Since: 04 Nov 2019
Location: Fife
Posts: 3245

Scotland 
Mines in at Dundee on the 20th, no loan cars either. 24MY 90 D250 HSE, Tasman Blue
Post #920266 6th Sep 2021 6:20pm
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J77



Member Since: 04 Nov 2019
Location: Fife
Posts: 3245

Scotland 
My one now throws a wobbly as soon as I put it in low range, “range change not available” then the inevitable “2wd traction reduced”. Leaving it pretty much useless to be honest. 24MY 90 D250 HSE, Tasman Blue
Post #921872 18th Sep 2021 4:40am
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J77



Member Since: 04 Nov 2019
Location: Fife
Posts: 3245

Scotland 
Back from the dealers today, they applied the software update and so far so good, goes into low range without throwing up the 2wd warning. 24MY 90 D250 HSE, Tasman Blue
Post #922282 21st Sep 2021 10:26pm
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J77



Member Since: 04 Nov 2019
Location: Fife
Posts: 3245

Scotland 
The software update worked Rolling Eyes

Not even a week and it’s reappeared. Back to the dealer it is. 24MY 90 D250 HSE, Tasman Blue
Post #922760 25th Sep 2021 3:06pm
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Supacat



Member Since: 16 Oct 2012
Location: West Yorkshire
Posts: 11018

United Kingdom 2013 Defender 110 Puma 2.2 XS DCPU Keswick Green
As a frequent flyer with this issue, I would have thought you'd earnt the right to speak directly to a JLR tech/software engineer (not the dealer) responsible for the last software update and perhaps get an explanation of the issue and what each successive software iteration was supposed to do.

You'll get nothing from the dealer and no real understanding of whether what they are doing is actually addressing your issue or just tinkering at the edges.

Do JLR still have the field engineers that go from dealership to dealership dealing with persistent or quirky issues?
Post #922766 25th Sep 2021 4:23pm
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J77



Member Since: 04 Nov 2019
Location: Fife
Posts: 3245

Scotland 
It’s to go back in for the N609 recall, I’ll have a chat with them see if they have any ideas, not that I expect any answers, but I’m also opening a case with LR customer services. 24MY 90 D250 HSE, Tasman Blue
Post #922774 25th Sep 2021 5:50pm
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familymad



Member Since: 13 Dec 2011
Location: Bucks
Posts: 3461

 2016 Defender 130 Puma 2.2 HCPU Santorini Black
This is the bit that LR have to get better at. I just cannot live with a vehicle that pretends to be a rugged and dependable off reader and a software glitch makes it no better than a Ford Focus on a muddy grass verge. Utterly pointless waste of money. 1951 80" S1 2.0
1995 110 300TDI
1995 90 300TDI
Post #922775 25th Sep 2021 6:20pm
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Supacat



Member Since: 16 Oct 2012
Location: West Yorkshire
Posts: 11018

United Kingdom 2013 Defender 110 Puma 2.2 XS DCPU Keswick Green
You are quite correct.

I've also found that smaller manufacturers get this customer interaction spot on whilst the bigger corporate ones not only loose it, but seem to actually shy away from it.
Post #922777 25th Sep 2021 6:38pm
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J77



Member Since: 04 Nov 2019
Location: Fife
Posts: 3245

Scotland 
I’m just wondering if my 90 has actually taken the update. Read on here that 22MY owners have done OTA updates but mines yet to receive any and at times the connectivity on mine is none existent. 24MY 90 D250 HSE, Tasman Blue
Post #922791 25th Sep 2021 8:03pm
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DWM73



Member Since: 23 May 2021
Location: North Lanarkshire
Posts: 38

Scotland 
Had the 90HT in again on 01st October. Collected after another software update and guess what? It happened again on the way home, this is a frequently recurring fault. Getting frustrated now as I don't see where I can go from here and I fully understand the dealers predicament that they are dependent on LR furnishing them with a fix. The weather is ready to turn and a 2wd Defender is not my vehicle of choice. I've emailed the dealer so lets see what they come back with. Anyone have any thoughts about what your insurance would think about being told by the manufacturer to "drive with caution". 2021 90HT Fuji with Black Pack, 22" Sawblades
Post #924370 4th Oct 2021 11:38am
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