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L90Andy



Member Since: 29 May 2014
Location: Stratford-Upon-Avon
Posts: 716

United Kingdom 2006 Defender 90 Td5 SW Zambezi Silver
Have you tried deleting the app and reinstalling? I had to do that on my L462 to get it to work, been faultless ever since.
Jag have just released a new version of the app with more features, worth looking to see if Land Rover have done the same. Instagram: l90andy

2006 Land Rover 90 TD5 CSW Silver Edition

My 1984 Ninety: http://www.defender2.net/forum/topic56071.html - SOLD!
My 2015 Defender: http://www.defender2.net/forum/topic39625.html - SOLD!
Post #932812 8th Dec 2021 9:05am
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Hairy Dan



Member Since: 25 Apr 2013
Location: NW Durham
Posts: 1313

United Kingdom 1998 Defender 90 V8 Petrol 50th Auto Chawton White
Yes tried deleting the app and reinstalling it and the bcm reset involves re-synching the app to the car but still no luck Confused Cheers Ian
--------------------
22MY Defender 110 D200 SE, Fuji White.
Kielder 4x4 Safari
Instagram @defender_v8
Post #932884 8th Dec 2021 6:30pm
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cyberhusky



Member Since: 09 Feb 2021
Location: Luxembourg
Posts: 262

Luxembourg 
I never saw the start/stop button in the app. Neither in the old one nor in the new Remote app.

I think it has to do with the country you install the app, in many EU countries it is forbidden to let the car motor running, without moving it. 22MY Defender 110 (actual) | 10MY Freelander 2 (history) | 15MY Discovery Sport HSE (history)
Post #933002 9th Dec 2021 7:37pm
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Blacksheep



Member Since: 10 Dec 2017
Location: Highlands
Posts: 190

[quote="Hairy Dan"]Yes tried deleting the app and reinstalling it and the bcm reset involves re-synching the app to the car but still no luck Confused[/quote

Did you manage to resolve your problem Ian?
Asking as I’ve got the same starting issues now! Time is precious, waste it wisely...

Defender 90 D200
Post #934402 20th Dec 2021 4:36pm
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Huttopia



Member Since: 23 Feb 2016
Location: West Midlands
Posts: 1964

United Kingdom 
I know this is counter intuitive but have you contacted LR cust support? I had app issues on my D5 and they were sorted v efficiently. Also watch out for the app telling you it has timed out / car not started only to walk outside and find the engine running….it is just poor software dev and test. Once you commit to an app the overhead of ensuring it continues to work properly with all the Android / iOS releases is significant, and many companies don’t give provide the funding required to set up labs with all the different devices and operating system versions to test fully.
Post #934431 20th Dec 2021 6:59pm
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J77



Member Since: 04 Nov 2019
Location: Fife
Posts: 3223

Scotland 
I’ve given up with the app, the rest of the car is running well. Other than the remote start, which I really don’t need, the app is of limited use. 23.5MY 90 D250 X-Dynamic SE, Pangea Green
Gone - 23MY 110 D250 XS Edition, Hakuba Silver
Gone - 21MY 90 D200 S, Tasman Blue, Fuji White roof.
Post #934436 20th Dec 2021 7:13pm
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Hairy Dan



Member Since: 25 Apr 2013
Location: NW Durham
Posts: 1313

United Kingdom 1998 Defender 90 V8 Petrol 50th Auto Chawton White
Blacksheep wrote:
Hairy Dan wrote:
Yes tried deleting the app and reinstalling it and the bcm reset involves re-synching the app to the car but still no luck Confused


Did you manage to resolve your problem Ian?
Asking as I’ve got the same starting issues now!


No not managed to get it to the dealership yet but may try the route Huttopia has mentioned and contact customer services Thumbs Up Cheers Ian
--------------------
22MY Defender 110 D200 SE, Fuji White.
Kielder 4x4 Safari
Instagram @defender_v8
Post #934490 20th Dec 2021 11:49pm
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TRGRichie



Member Since: 03 Mar 2021
Location: Yorkshire
Posts: 180

United Kingdom 
So far all good here, updated to os3 and app still works a charm.

I do find it weird that a lot of the faults reported only affect a few people, I suppose that’s what makes them hard to fix L663 90ht
Post #934591 21st Dec 2021 8:28pm
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Kingfisher24



Member Since: 28 Jul 2021
Location: New Forest
Posts: 44

England 
Remote App heating
My remote app will start the car but regardless of the temperature that I set on the app the car temperature does not change and it seems to only apply a low heat setting. First world problem! Should the settings in the car change when temperatures are selected on the app?
Post #937806 15th Jan 2022 8:20am
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Hairy Dan



Member Since: 25 Apr 2013
Location: NW Durham
Posts: 1313

United Kingdom 1998 Defender 90 V8 Petrol 50th Auto Chawton White
Just a slight update on this, my car went into the dealers on Tuesday and... it's still there! They can't find out what's causing the problem and are working with Land Rover Technical services to try and trace the fault. I know the lads in the service department and they've said that it is taking so long as they can't ring tech services, everything has to be done via email. So tech services say "try this" and they then email back saying "that didn't work" and have to wait for a reply which is taking a long time. I'm confident they'll get to the bottom of it and I've got a courtesy car so it's no real hardship. Thumbs Up Cheers Ian
--------------------
22MY Defender 110 D200 SE, Fuji White.
Kielder 4x4 Safari
Instagram @defender_v8
Post #939759 27th Jan 2022 6:15pm
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Supacat



Member Since: 16 Oct 2012
Location: West Yorkshire
Posts: 11018

United Kingdom 2013 Defender 110 Puma 2.2 XS DCPU Keswick Green
Tim in Scotland wrote:
There was a dealer applied fix for the false theft reporting - mine suffered that issue in August 2020 along with quite a few other owners at the time. Seems odd that a similar fault returned after more than a year.


IIRC the fix was they disabled a signal input that made an antenna ground fault feed into the theft reporting routine. The logic being that if someone tried to rip the antenna off your vehicle then they were going to steal it. Software bods in a lab having a good idea but no practical knowledge of poor earths.

Shouldn't surprise anyone that is successive iterations of the software that bit of code has been re-introduced, or a helpful person has re-ticked a box they thought should be.
Post #939842 28th Jan 2022 11:22am
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Hairy Dan



Member Since: 25 Apr 2013
Location: NW Durham
Posts: 1313

United Kingdom 1998 Defender 90 V8 Petrol 50th Auto Chawton White
Well just to update and close this thread, I've got my car back and remote start works now Very Happy Apparently they have reflashed nearly every ECU on the car, at the instruction of Land Rover Technical Services, over the past couple of days, none of which worked. Eventually Land Rover sent up a new file to flash to the engine ECU and that seems to have fixed it Thumbs Up Cheers Ian
--------------------
22MY Defender 110 D200 SE, Fuji White.
Kielder 4x4 Safari
Instagram @defender_v8
Post #939914 28th Jan 2022 6:08pm
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