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Rashers



Member Since: 21 Jun 2015
Location: Norfolk
Posts: 3641

United Kingdom 2014 Defender 110 Puma 2.2 USW Corris Grey
I don’t think you will like the answer but if your car breaks down and the dealer cannot get the parts, your car will be parked in their yard going nowhere.

This happened when the Defenders were new and spare parts were difficult to source. There was a guy on here who reversed his into a post and it was off the road for months.

I don’t think any other manufacturer would do anything different in these circumstances.

I’m sure if it is a warranty claim they would honour that.
Post #1074891 6th Sep 2025 6:22pm
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H1Tad



Member Since: 20 Jul 2024
Location: Maine
Posts: 167

United States 
Quote:
Who covers that?


The Lawyers.

Laughing 2022 Defender 110 SE P400 Tasman Blue Expedition and Cold weather package
2003 Hummer H1 P400 Firehouse Red
2008 Toyota FJ Cruiser
Post #1074895 6th Sep 2025 7:12pm
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Rashers



Member Since: 21 Jun 2015
Location: Norfolk
Posts: 3641

United Kingdom 2014 Defender 110 Puma 2.2 USW Corris Grey
Good luck with that Rolling with laughter

I’m sure someone will have tried taking a vehicle manufacturer to court before in these kind of circumstances but I doubt you would get very far.

But if you think you can, fill your boots Thumbs Up
Post #1074897 6th Sep 2025 7:43pm
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Co1



Member Since: 19 Aug 2018
Location: North Yorkshire
Posts: 3768

United Kingdom 2013 Defender 90 Puma 2.2 HT Loire Blue
Spoke to my dealer yesterday. They have a backup system they are using at the moment to register cars etc, and expect to be back up and running fully next week.
Post #1074921 7th Sep 2025 8:10am
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Landy240



Member Since: 22 Jul 2024
Location: Merseyside
Posts: 33

United Kingdom 
Regarding OTA updates bricking everyone's car - surely we have to approve any update before they are installed, so unless you install updates immediately after being prompted there should be ample time for any problems to be recognised and warnings to be sent out.

That's what I hope anyway!
Post #1074937 7th Sep 2025 12:44pm
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lightning



Member Since: 23 Apr 2009
Location: High Peak, Derbyshire
Posts: 3365

United Kingdom 
lt was only a hypothetical question, although suppose it might be possible.
Post #1074962 7th Sep 2025 5:13pm
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4B4B



Member Since: 30 Apr 2021
Location: Midlands
Posts: 89

United Kingdom 
Looks like this may go on for a while. Some are suggesting October at the earliest.

Senior insiders have conceded the outage will take “a matter of weeks rather than days” to resolve, with a “long tail of work” needed even once systems are restored.

https://bmmagazine.co.uk/in-business/jagua...ks-to-fix/

These little scroats that damage a business affecting the livelihoods of both the immediate workers and then all those of the suppliers, really are something. Disco 4 Owner
Post #1074963 7th Sep 2025 5:22pm
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Muddybigdog



Member Since: 11 Apr 2014
Location: Suffolk
Posts: 1049

United Kingdom 2007 Defender 90 Puma 2.4 XS CSW Zambezi Silver
If any JLR software engineers start pulling stuff down from places like GitHub or getting Grok or Claude to write code, or another Vibe Coding monstrosity, watch out, they have more security back doors than a Jeffrey Epstein party. Jumped ship to reliability - Mitsubishi L200
Puma 90 XS - Sold
D3 - 2.7 S x2 (both Sold)
Freelander 2 HSE - Sold
Freelander 1 - Sold
Disco 2 - Sold
Post #1074971 7th Sep 2025 5:43pm
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