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billy2shots

Member Since: 23 Oct 2024
Location: England
Posts: 44

Pivi Pro playing up, no sound.

Two times in the last 5 days I've had the following -

Unable to play any music
No connection to Alexa
Sat nav works but it's muted
Can start a phone call but auto uses my handset, no speaker or mic via car.

Volume button does nothing on screen or on wheel.

Can't reset screen as powered button does nothing. Turning car off for a few minutes sorted it last time.

Can't be the only one?

D350

24th Mar 2025 3:18pm

Down & Dirty

Member Since: 15 Sep 2023
Location: Somewhere outback
Posts: 90

Can you not reset privi by holding down Center of volume button for about 20 seconds 🤔 My 24 HSE X-Dynamic 90 Carpathian Grey

24th Mar 2025 3:34pm

billy2shots

Member Since: 23 Oct 2024
Location: England
Posts: 44

Holding that down does nothing.

24th Mar 2025 8:08pm

Retroanaconda

Member Since: 04 Jan 2012
Location: Scotland
Posts: 2746

Are you doing it while stationary and in park, but with the engine running?

24th Mar 2025 8:38pm

Down & Dirty

Member Since: 15 Sep 2023
Location: Somewhere outback
Posts: 90

And also holding it down long enough? My 24 HSE X-Dynamic 90 Carpathian Grey

24th Mar 2025 8:55pm

Cheshire110

Member Since: 26 Jul 2013
Location: London
Posts: 2788

Happened to me a few times over the years... normally sorts itself out after the car goes to sleep (leave it locked for 30+mins I think)

but disconnecting the battery for a moment also does the trick
(tip: enable service mode on the remote app so they don't think it's been stolen) Cheers, David
Land Rovers of all shapes S3 onwards… Daily is a 110 V8.

24th Mar 2025 9:34pm

ruben

Member Since: 04 Feb 2021
Location: ASTURIAS
Posts: 349

Before disconnecting the battery, with the subsequent danger to the car, I would remove and after place again the blue fuse 51 from the trunk fuse box....and if it doesn't work any other related one from the list that appears in the user manual!
good luck!

Defender 110 SE I6 D250 23MY
ExDiscovery 3 TDV6 SE

24th Mar 2025 11:10pm

Colin68

Member Since: 18 Jul 2024
Location: Blackpool
Posts: 118

Cheshire110 wrote:
Happened to me a few times over the years... normally sorts itself out after the car goes to sleep (leave it locked for 30+mins I think)

but disconnecting the battery for a moment also does the trick
(tip: enable service mode on the remote app so they don't think it's been stolen)

Ha ha i know what you mean. I disconnected the battery to fit new steering wheel and within 30 seconds Land Rover were on the phone! at least it shows its working!

25th Mar 2025 8:52am

scottbraun5

Member Since: 08 Jul 2025
Location: Wisconsin
Posts: 2

I had a separate issue where I had to replace the amp for the fuse. Where do we find a fuse map for the other bigger fuses in the loadspace fusebox? FL13? I think it is covers the amp. When this fuse is removed, pivi produces no sound, no even from a blinker. The volume knob does not work. You may want to try resetting the amp by removing the fuse FL13-FL16, I don't recall the #, there is only one there. And use that remove/replace to reset it.

10th Jul 2025 12:51pm

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