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GUM97



Member Since: 05 Feb 2012
Location: Cheshire
Posts: 3550

United Kingdom 1997 Defender 90 300 Tdi HT Stornoway Grey
Q421- Oil Pump Failure **JLR RECALL**

After some weeks of speculation, the recall for Defender 2.2 Oil Pumps is now here. (This has only happened within the last 3 hours I might add!!)

Vin Range: LD405037 - LD443988
As follows:

Quote:
A concern has been identified on a number of 2012 - 2013 model year Defender vehicles where the low oil pressure warning indicator will remain illuminated after initial ignition on indicator check, flash on and off, or illuminate while driving. This warning indicates a potential failure in the lubrication system.

Engine damage will occur if this warning is ignored.


Quote:
IMPORTANT INFORMATION

Dear

Jaguar Land Rover Limited is providing a no-charge Customer Satisfaction Programme to owners of 2012 and 2013 model year Defender vehicles.

Reason for this programme

Jaguar Land Rover Limited has contacted us to make us aware of a potential quality concern with your vehicle. It is possible that the low oil pressure warning indicator will remain illuminated after initial ignition on indicator check, flash on and off, or illuminate while driving. This warning indicates a potential failure in the lubrication system. If you experience this warning, stop as soon as safety permits and switch off the engine. Seek qualified assistance before turning on the engine. Engine damage will occur if this warning is ignored.

What your Land Rover authorised repairer will do

Your vehicle will require the replacement of the oil pump, oil sump, oil pickup pipe, oil pump outlet pipe and oil filter . The rework action will be undertaken on your vehicle at no charge to you, under the terms of this programme.

How long will it take?

The time to repair your vehicle is approximately one and a half hours. However, due to service scheduling requirements, your vehicle may be required for a longer period of time.

What we are asking you to do

Call us or your preferred Land Rover authorised repairer without delay, quoting your Vehicle Identification Number (located at the beginning of this letter) and vehicle registration number. Ask for a service date and whether parts are in stock for Customer Satisfaction Programme. If you do not have an authorised repairer, please access www.landrover.co.uk or www.landrover.com for authorised repairer addresses, directions and contact details.

If your Land Rover authorised repairer does not have the parts in stock, they can be ordered before scheduling your service date. Parts would be expected to arrive within a week after ordering.

When you bring your vehicle in to the Land Rover authorised repairer, please show this letter to the authorised repairer. If you misplace this letter, your authorised repairer will still do the work, free of charge.

If you have concerns...

If you have trouble getting your vehicle repaired promptly and without charge, please contact your authorised repairer's Service Manager for assistance.

If you still have concerns, please contact the Jaguar Land Rover Limited Customer Relationship Centre and one of our representatives will be happy to assist you.

Call: 0370 850 8447 or (enter telephone number) or (enter telephone number), Office hours: Monday-Friday: 8:30AM - 5:30PM or (enter working days and times).

Thank you for your attention to this important matter.


This recall consists of: Replace the oil pump, oil sump, oil pickup pipe, oil pump outlet pipe, oil filter & refill with engine oil.

Regards

Pete An engine to TDi for!
"Land Rover- Proudly turning drivers into mechanics since 1948"

Post #413313 2nd Apr 2015 8:15pm
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NormanD



Member Since: 12 Aug 2011
Location: Bristol
Posts: 254

England 2015 Defender 110 Puma 2.2 USW Santorini Black

Anybody had this from JLR yet? NormanD WE191

2015 110 XS Utility
2014 VW Caravelle 180 Executive

Post #413392 3rd Apr 2015 6:13am
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Wild Card 90



Member Since: 03 Dec 2014
Location: Gerlingen
Posts: 939

England 2012 Defender 90 Puma 2.2 SW Indus Silver

My 2.2 was registered in Feb 2012. I will be calling up the dealer for sure.... 1998 Tdi 90 SW,
2008 Td4 90 SW,
2012 2.2 90 SW,
2" raised Trailmaster/Terrafirma
Heavy Track Raids, 255 MTīs,
Recaro CSīs, anorak, wellingtons

Post #413396 3rd Apr 2015 6:24am
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Supacat



Member Since: 16 Oct 2012
Location: West Yorkshire
Posts: 6464

United Kingdom 2013 Defender 110 Puma 2.2 XS DCPU Keswick Green

I'm guessing letter might take a few days to get through.

I've just rung my local dealer - it's Good Friday and whilst Sales are there - the service department have the day off!

Post #413446 3rd Apr 2015 10:03am
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bob neville



Member Since: 30 Apr 2009
Location: somerset
Posts: 3228

England 2001 Defender 90 Td5 SW Epsom Green

Just checked Topix for mine and the recall is registered for it.

Bob 2015 Jaguar XE240 R Sport - goes like ....... !!
2013 Defender 90 CSW - sold
2009 Defender 110 Double Cab - sold
2001 TD5 90 CSW - offroad project - sold to a forum member
2011 Porsche Boxster - for the sunny days !

Post #413455 3rd Apr 2015 10:43am
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Supacat



Member Since: 16 Oct 2012
Location: West Yorkshire
Posts: 6464

United Kingdom 2013 Defender 110 Puma 2.2 XS DCPU Keswick Green

Bob - do you need a paid subscription to see that on Topix? I had a look earlier in the free section but couldn't see anything.

Post #413460 3rd Apr 2015 11:05am
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bob neville



Member Since: 30 Apr 2009
Location: somerset
Posts: 3228

England 2001 Defender 90 Td5 SW Epsom Green

If you have registered as a private owner you can see all the recalls etc for your vin number but a lot of the further details are paid subscription only.

You can't actually read the recall notice but you can see if it is applicable to your vehicle.

If you can't register or are having problems then PM me your full vin and I will check for you.

Bob 2015 Jaguar XE240 R Sport - goes like ....... !!
2013 Defender 90 CSW - sold
2009 Defender 110 Double Cab - sold
2001 TD5 90 CSW - offroad project - sold to a forum member
2011 Porsche Boxster - for the sunny days !

Post #413485 3rd Apr 2015 12:16pm
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Supacat



Member Since: 16 Oct 2012
Location: West Yorkshire
Posts: 6464

United Kingdom 2013 Defender 110 Puma 2.2 XS DCPU Keswick Green

Bob - thanks, I'll have a go at registering on Topix later. From the VIN range quoted above, it looks like mine is included.

Being a cheapskate, as my service is also due, I'm hoping that the cost of the oil change & filter will go on the warranty bill and I'll pay only for the other items Whistle

Post #413495 3rd Apr 2015 12:48pm
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Ronin



Member Since: 09 Aug 2012
Location: Kent
Posts: 156

United Kingdom 2014 Defender 90 Puma 2.2 HT Keswick Green

I've just checked TOPIx and BamBam is registered for this recall Neutral

As luck would have it, he's already been booked into Harwoods for the second year service on Thursday next week...

Post #413514 3rd Apr 2015 2:32pm
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leeds



Member Since: 28 Dec 2009
Location: West Yorkshire
Posts: 8562

United Kingdom 

The white 90 is in that range too and strangely enough when I started it on Wednesday a message flashed up on the dash saying oil service. I've never seen that before Question
They will be getting a ring tomorrow.
Regards
Barbara

Post #413518 3rd Apr 2015 2:39pm
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steve E



Member Since: 06 Mar 2011
Location: Dinas Powys
Posts: 1899

Wales 

Looks like I'm in too Shocked

Don't have the LD before the numbers but my numbers fall into this group

Post #413523 3rd Apr 2015 3:01pm
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bga86



Member Since: 17 Jan 2014
Location: Here and there
Posts: 205

2015 Defender 90 Puma 2.2 HT Fuji White

leeds wrote:
The white 90 is in that range too and strangely enough when I started it on Wednesday a message flashed up on the dash saying oil service. I've never seen that before Question
They will be getting a ring tomorrow.
Regards
Barbara


Don't panic that's a normal message and just means the defender needs an oil change Thumbs Up

Post #413528 3rd Apr 2015 3:41pm
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Supacat



Member Since: 16 Oct 2012
Location: West Yorkshire
Posts: 6464

United Kingdom 2013 Defender 110 Puma 2.2 XS DCPU Keswick Green

Steve E - you must have, it's just that they will be earlier in VIN number - otherwise you don't have a defender!

Yours must start, something like this

SALLDHMP7DA - followed by 6 digits.

where:

SAL = Land Rover (UK)
LD = Defender
H = 110 inch
M = 5 door station wagon
P = 2.2 Euro spec EU5 engine
7 = RHD 6 speed manual transmission
D = 2013 model spec
A = Solihull plant


Last edited by Supacat on 3rd Apr 2015 3:50pm. Edited 1 time in total

Post #413529 3rd Apr 2015 3:42pm
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NormanD



Member Since: 12 Aug 2011
Location: Bristol
Posts: 254

England 2015 Defender 110 Puma 2.2 USW Santorini Black

Would appear mines on the list, numbers match, will be visiting the Dealers at the first opportunity. NormanD WE191

2015 110 XS Utility
2014 VW Caravelle 180 Executive

Post #413531 3rd Apr 2015 3:48pm
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Supacat



Member Since: 16 Oct 2012
Location: West Yorkshire
Posts: 6464

United Kingdom 2013 Defender 110 Puma 2.2 XS DCPU Keswick Green

bga86 wrote:
leeds wrote:
The white 90 is in that range too and strangely enough when I started it on Wednesday a message flashed up on the dash saying oil service. I've never seen that before Question
They will be getting a ring tomorrow.
Regards
Barbara


Don't panic that's a normal message and just means the defender needs an oil change Thumbs Up


but has it been triggered by time (12 months since last service) or oil dilution?

Post #413532 3rd Apr 2015 3:52pm
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