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| K9F Member Since: 12 Nov 2009 Location: Bournemouth Posts: 9610   
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No reputable supplier will debit your account until the item is dispatched. I have spoken on several occasions to Pete at Bell Auto Services and have always found him to be helpful and very prompt with enquiries. He also supplies intercoolers.
I haven't really spoken to many suppliers on a face to face basis but with BAS his demeaniour means he would be my first port of call for engine enhancements and as soon as I have the funding for an intercooler and silicon hoses he will be getting a call. If you go through life with your head in the sand....all people will see is an ar5e!! Treat every day as if it is your last....one day you will be right!! |
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20th Jul 2012 11:26am |
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| BruceT Member Since: 01 Nov 2010 Location: South Africa Posts: 516 
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OK thanks you.
Again please dont get the question wrong, I am not questioning Allisport or suspecting them of anything. I believe they make amazing products. They just seem very busy. |
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20th Jul 2012 11:36am |
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| K9F Member Since: 12 Nov 2009 Location: Bournemouth Posts: 9610
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Could also be 'holiday season' perhaps with staff shortages. BAS and Alive are at 'the top of their game' and either one are reputable suppliers. Give Pete at BAS or Gary at Alive a call if you still don't get an answer I'm sure they'd do all they could for you to get your intercooler by the time you need it. If you go through life with your head in the sand....all people will see is an ar5e!!
Treat every day as if it is your last....one day you will be right!! Last edited by K9F on 20th Jul 2012 11:44am. Edited 2 times in total |
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20th Jul 2012 11:42am |
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| BruceT Member Since: 01 Nov 2010 Location: South Africa Posts: 516
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Could be but then at least say so.
Thank you I will do that. |
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20th Jul 2012 11:43am |
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| bell-auto-services Member Since: 08 Jul 2007 Location: North Yorkshire Posts: 2232 
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Hi BruceT, Sorry to here of your problem in getting an interooler order placed. Thank you also K9F for your warm words.
Re intercoolers, I Stock most of Allisport products and have most on the shelf. If you send me a PM or email with your requirements and shipping address ill get you a price asap and advise if I have stock on the shelf of exactley what you need. Regards Pete |
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20th Jul 2012 6:44pm |
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| jst Member Since: 14 Jan 2008 Location: Taunton Posts: 7687 
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Allisport can be very hard to get hold of when you live in the same country! Cheers
James 110 XS Utility 130 Puma Station wagon/camper (in the making) 90 Puma Hardtop |
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20th Jul 2012 10:23pm |
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| dgardel Member Since: 30 Nov 2008 Location: Veneto (Heart & Head) Posts: 3586 
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BruceT,
BAS + Allisport uprated intercooler. Pete Bell is THE MAN Buy in VERY CONFIDENCE!!! Daniele (Italian happy BAS customer) Discovery 5 td6 HSE Stornoway Gray Outback Engineering Limited Edition 
IID Pro MV License |
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20th Jul 2012 11:44pm |
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| BruceT Member Since: 01 Nov 2010 Location: South Africa Posts: 516
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Thanks for the replies.
Pete I have decided if they don't reply to me by close of business monday I will cancel the order and then will be in contact with you. I have a MT11 puma 110 with airconditioner. |
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21st Jul 2012 9:30am |
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| K9F Member Since: 12 Nov 2009 Location: Bournemouth Posts: 9610
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As JST stated they can be a bain when it comes to customer contact, you are not the first person to have difficulties getting some form of contact/response from Allisport, there are historical threads on here with the same complaint...
I have never had any dealings with them and am unlikely to do so purely because of this! Shame really as their products are very good. As you I shall go through an authorised distributor and will get excellent service in comparison I am sure. Wise decision in my book and one you will be pleased with! Enjoy your trip....Hope your intercooler enjoys it too!  If you go through life with your head in the sand....all people will see is an ar5e!!
Treat every day as if it is your last....one day you will be right!! |
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21st Jul 2012 11:00am |
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| BruceT Member Since: 01 Nov 2010 Location: South Africa Posts: 516
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Thank you.
Reason I chose them is because their quality is legendary. I didn't know they had dealers. Perhaps I should just be a little patient and if its here in time then cool if not then so be it.  |
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21st Jul 2012 4:31pm |
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| BruceT Member Since: 01 Nov 2010 Location: South Africa Posts: 516
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An update:
Accounts have been debited and this response is all i can get out of them: We are trying to work through the orders and yours is on the list, just struggling to keep up, apologies. Looks like I wont have it for our little trip and whats worse is now I have to hear "i told you so from some of the locals here" .....  |
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31st Jul 2012 3:11pm |
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| K9F Member Since: 12 Nov 2009 Location: Bournemouth Posts: 9610
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Not at all......  BUT.....................
Enough said! If you go through life with your head in the sand....all people will see is an ar5e!!
Treat every day as if it is your last....one day you will be right!! |
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31st Jul 2012 3:57pm |
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| BruceT Member Since: 01 Nov 2010 Location: South Africa Posts: 516
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So should I throw my toys out my cot and insist oin a refund?
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31st Jul 2012 4:56pm |
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| K9F Member Since: 12 Nov 2009 Location: Bournemouth Posts: 9610
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Definately! I admire your patience especially as there are suppliers (as mentioned previously) that probably have the item you require sat on the shelf in stock. Check with the other suppliers first, then bin the order and ask for an immediate refund.... or an immediate dispatch of the item as they now have your money and have given no indication of when your order will be sent. If you go through life with your head in the sand....all people will see is an ar5e!!
Treat every day as if it is your last....one day you will be right!! |
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31st Jul 2012 5:02pm |
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