This seems quite a kick in the pants for JLR down under:
Jaguar Land Rover Australia's $670,000 'Autobiography'
"I've been following this lengthy consumer tribunal battle for quite a while now and its recent conclusion should be a wake-up call for ALL car manufacturers and dealers on Australian consumer laws and how to treat their customers fairly.
To cut a long News Ltd story short, Geelong couple Sally and James Morphy bought a top-of-the-line Range Rover Autobiography for $280,000. However, it wasn't long before severe technical problems emerged which made the car undriveable, but as the couple could not get a satisfactory response from JLRA or the dealer it ended up in court.
The Victorian Civil and Administration Tribunal ruled in the couple's favour, finding that "repetitive and undiagnosed failures made the car unreliable...and the prospect of the defect leading to a sudden and catastrophic engine failure rendered the motor car unfit for its basic purpose" which was to tow a horse float.
So JLRA had to refund the Morphys $280,000 for the lemon Rangie, plus the couple's legal costs ($140,000), dealer's litigation costs ($150,000) and $100,000 for its failed defence. So, all up, $670,000 for giving this couple the runaround and damaging its corporate reputation in the process."
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