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Huttopia



Member Since: 23 Feb 2016
Location: West Midlands
Posts: 1274

United Kingdom 2015 Defender 110 Puma 2.2 Heritage Edition SW Grasmere Green
Happy

I had a minor bump when on my travels over the summer. Initially I tried to deal with Markerstudy, which was an exercise in futility. I gave A Plan a fairly hard poke and fair play they stepped in and dealt with the claim very well. The repair was done in Redditch by Kombined, and the guy who did it (Perry) is a Defender man. He took real pride in it and did a great job, I’m delighted.

Thanks to A Plan for stepping in and helping get the right result Thumbs Up

Post #790796 5th Sep 2019 9:49pm
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Sulisuli



Member Since: 30 Oct 2016
Location: South west
Posts: 3330

United Kingdom 2015 Defender 90 Puma 2.2 HT Corris Grey

Good to know they are there when you need them, I’m new to A plan but I was very impressed dealing with them Thumbs Up Being a sewage diver at least I know how deep the 💩 will be at work today.
2015 HT XS 90
2008 SVX 90
2000 XS TD5 90

Post #790797 5th Sep 2019 9:51pm
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LandRoverAnorak



Member Since: 17 Jul 2011
Location: Surrey
Posts: 7039

United Kingdom 2013 Defender 110 Puma 2.2 USW Orkney Grey

That is good to know. Markerstudy have an awful reputation. Darren

2013 Defender 110 USW XS
2013 Discovery 4 XS

"You came in that thing? You're braver than I thought!" - Princess Leia

MY 110 USW BUILD THREAD - MY 200tdi 90 BUILD THREAD - Instagram: @landroveranorak

Post #790798 5th Sep 2019 9:55pm
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Huttopia



Member Since: 23 Feb 2016
Location: West Midlands
Posts: 1274

United Kingdom 2015 Defender 110 Puma 2.2 Heritage Edition SW Grasmere Green

Indeed. Some of my questioning of A Plan was around why they place business with Markerstudy- it doesn’t reflect well. I’m happy with the outcome as A Plan offered to step in very quickly- which I think is recognition that Markerstudy aren’t at the races. I’ve also got 4 policies with A Plan, so that may have helped, don’t know.

Post #790799 5th Sep 2019 10:01pm
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Sulisuli



Member Since: 30 Oct 2016
Location: South west
Posts: 3330

United Kingdom 2015 Defender 90 Puma 2.2 HT Corris Grey

Perhaps because so many on here are A plan customers they like to ensure great customer service? Being a sewage diver at least I know how deep the 💩 will be at work today.
2015 HT XS 90
2008 SVX 90
2000 XS TD5 90

Post #790800 5th Sep 2019 10:04pm
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blackwolf



Member Since: 03 Nov 2009
Location: South West England
Posts: 10022

United Kingdom 2007 Defender 110 Puma 2.4 DCPU Stornoway Grey

It is disturbing how much of the UK insurance market is now provided by Markerstudy or its subsidiaries, it is hard to avoid the company now.

Post #790805 5th Sep 2019 10:28pm
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