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RDR



Member Since: 27 Apr 2018
Location: Derbyshire
Posts: 21

United Kingdom 
Any Recent Twisted Customers?

We are still waiting for the New defender but spent last Friday at Twisted discussing what they could potentially offer.

They have what could be a suitable doner 110 Station Wagon on a 64 plate and are working up a high level quote. Was really impressed by their setup and the customer service was excellent ( we had all the kids and dogs there too!). From what I saw the quality and detail looked great.

Are there any recent customers who could give any honest feedback? D3 MY06 S - Gone but not forgotten
D4 MY12 HSE - Gone
D4 MY16 HSE Luxury - Current
D5 Si6 HSE Luxury - 22' Dynamic on order < now cancelled last hope on the New Defender

Post #760802 26th Feb 2019 7:28am
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Likeomg



Member Since: 29 Jun 2012
Location: Lake District / Newcastle
Posts: 2061

2010 Defender 90 Puma 2.4 HT Stornoway Grey

been hit and miss with them,

had a lot of trim done with them, sun visors took about 9 months to complete,

Recaro's where trimmed in the wrong colour and then proceeded to tell me it was due to the other car spending lots of time out in the sun...

(I then found pics of the said car in build and when arguing my point got fobbed off basically... I stood there and pointed this is the colour I wanted in the beginning.)


sometimes excellent sometimes Shocked

quality of work is excellent tho.

Post #760803 26th Feb 2019 7:46am
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RDR



Member Since: 27 Apr 2018
Location: Derbyshire
Posts: 21

United Kingdom 

Thanks for that, if we go down such a route its going to be important to have an exact statement of works drawn up as the list will likely be long and my OCD will be in danger of kicking in if things are not as agreed. 9 months turnaround is slightly concerning.

What we saw looked excellent quality, the demonstrators felt solid and well put together which was slightly surreal being a defender Laughing D3 MY06 S - Gone but not forgotten
D4 MY12 HSE - Gone
D4 MY16 HSE Luxury - Current
D5 Si6 HSE Luxury - 22' Dynamic on order < now cancelled last hope on the New Defender

Post #760881 26th Feb 2019 9:25pm
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boxoftricks



Member Since: 06 Feb 2019
Location: Home Counties
Posts: 233

United Kingdom 2011 Defender 110 Puma 2.4 USW Zermatt Silver

Have an agreed statement of works, parts list with coatings and timelines. If they go over you get a hefty discount. Also ask for a weekly update. Either call or photos emailed to monitor progress.

Post #760903 26th Feb 2019 10:32pm
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ARC99



Member Since: 19 Feb 2013
Location: North Yorkshire
Posts: 1507

United Kingdom 2008 Defender 110 Puma 2.4 USW Cairns Blue

Went to them on recommendation for a reduced thickness steering boss for a 2008 110. They had someone out straightaway to confirm the number of splines while SHMBO and myself were given a tour . Four years later and I'm still waiting for the part which they said would be ready in four weeks and 10 weekly phone calls to chase up. Don't make old people mad.
We don't like being old in the first place,
so it doesn't take much to Censored us off.

Richard

Post #761015 27th Feb 2019 5:09pm
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discomog



Member Since: 09 May 2015
Location: Notts/Lincs Border
Posts: 1417

United Kingdom 2015 Defender 90 Puma 2.2 XS CSW Santorini Black

The above reports don't exactly give glowing reports. I spoke to them three years ago asking for a quotation for work - still waiting Whistle Whistle Santorini 90XS SW
Discovery Sport
Morgan Plus 8

Post #761033 27th Feb 2019 6:34pm
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WindyJ



Member Since: 18 Oct 2018
Location: France
Posts: 179

Previous owner had sports seats trimmed in custom colours. Came, after a long wait, done in wrong stitching colour though he still kept the seats and swapped original back in for the sale to me so he can’t have been that dissatisfied. Apparently they offered an exchange with a 6-9 month wait so he put up with the wrong colour and settled on free postage or something nominal on a set of wheels. He didn’t say nice things about them.

Post #761036 27th Feb 2019 6:47pm
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RDR



Member Since: 27 Apr 2018
Location: Derbyshire
Posts: 21

United Kingdom 

Thanks guys, a definite pattern so far as to actually getting what was spec'd then or not as the case may be Confused D3 MY06 S - Gone but not forgotten
D4 MY12 HSE - Gone
D4 MY16 HSE Luxury - Current
D5 Si6 HSE Luxury - 22' Dynamic on order < now cancelled last hope on the New Defender

Post #761069 27th Feb 2019 9:08pm
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Likeomg



Member Since: 29 Jun 2012
Location: Lake District / Newcastle
Posts: 2061

2010 Defender 90 Puma 2.4 HT Stornoway Grey

RDR,

mine was confirmed in multiple emails and it still turned up wrong, even when they sent the (carcass?) before its put onto the Recaro's I raised my concern the colour was wrong...


I am thinking about having them undercoat the defender but don't know if ill bother, have a galv chassis already sat in the barn Whistle

Post #761108 27th Feb 2019 10:32pm
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JOW240725



Member Since: 04 May 2015
Location: Suffolk
Posts: 5407

United Kingdom 2012 Defender 110 Puma 2.2 XS CSW Orkney Grey

Firstly, I have no personal experience so only pass on what I've read on here and other social media platforms. I think people are far more willing to pass on negative comments than positive ones..

Whilst I agree the above it not glowing, you do also hear lots of good reviews of Twisted. Might be worth speaking to Steve1234, who has again had both good and bad comments of them...

Steve1234 wrote:
I can safely say that the fit and finish of the Twisted Heritage is MILES ahead of the Works V8. The engineering side of it looks pretty good though. It looks like I'll need to spend a bit more money to finish of Land Rover's project! Banging Head
 James
MY2012 110 2.2TDCi XS SW Orkney Grey - http://www.defender2.net/forum/topic43410.html
MY1990 110 200TDi SW beautifully faded Portofino Red - https://www.defender2.net/forum/post743641.html#743641
MY1984 90 V8 Slate Grey - https://www.defender2.net/forum/post744557.html#744557
Instagram @suffolk_rovers

Post #761180 28th Feb 2019 2:51pm
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RDR



Member Since: 27 Apr 2018
Location: Derbyshire
Posts: 21

United Kingdom 

Thanks

Yes, I'm trying to get a balanced view and wary of the internets lean towards negatives. The quality really did look excellent when we visited and was very impressed with the service whilst we were there it was a professional well organised place.

The cars did to me look and feel special you could see the attention to detail when I shut the door on one and it thunked closed I thought "ooh that's different" Laughing Mrs RDR was really taken with them and immediately started reeling off requirements which was a big surprise! D3 MY06 S - Gone but not forgotten
D4 MY12 HSE - Gone
D4 MY16 HSE Luxury - Current
D5 Si6 HSE Luxury - 22' Dynamic on order < now cancelled last hope on the New Defender

Post #761184 28th Feb 2019 3:02pm
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Co1



Member Since: 19 Aug 2018
Location: North Yorkshire
Posts: 422

United Kingdom 2013 Defender 90 Puma 2.2 HT Loire Blue

Just sent you a PM. Instagram @richmond_custom

“The more labels you have for yourself, the dumber they make you” - Paul Graham

Post #761185 28th Feb 2019 3:10pm
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GREENI



Member Since: 22 Aug 2010
Location: staffs
Posts: 8878

United Kingdom 

RDR wrote:
I shut the door on one and it thunked closed I thought "ooh that's different" Laughing!


A coating of sound deadening will sort that, you should hear my Series doors close Thumbs Up

I get that Twisted are at the forefront of 'Trev'd' up Defenders, though if you have a donor vehicle, it may be worth giving IRB a visit. instagram @v8_scumbag

Post #761190 28th Feb 2019 3:20pm
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Likeomg



Member Since: 29 Jun 2012
Location: Lake District / Newcastle
Posts: 2061

2010 Defender 90 Puma 2.4 HT Stornoway Grey

RDR wrote:
Thanks

Yes, I'm trying to get a balanced view and wary of the internets lean towards negatives. The quality really did look excellent when we visited and was very impressed with the service whilst we were there it was a professional well organised place.

The cars did to me look and feel special you could see the attention to detail when I shut the door on one and it thunked closed I thought "ooh that's different" Laughing Mrs RDR was really taken with them and immediately started reeling off requirements which was a big surprise!



yeah, I asked them to align and bond my new door seals when I had the headlining installed....

Never happened Rolling Eyes

Post #761235 28th Feb 2019 7:56pm
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WindyJ



Member Since: 18 Oct 2018
Location: France
Posts: 179

RDR wrote:
Thanks

Yes, I'm trying to get a balanced view and wary of the internets lean towards negatives. The quality really did look excellent when we visited and was very impressed with the service whilst we were there it was a professional well organised place.

The cars did to me look and feel special you could see the attention to detail when I shut the door on one and it thunked closed I thought "ooh that's different" Laughing Mrs RDR was really taken with them and immediately started reeling off requirements which was a big surprise!


Just to be clear, the quality of the seats I was speaking of was excellent....the previous owner even took them with him, didn’t sell them with the car. I did try to convince him othewise but in the end accepted the standard LR ones and retrimmed them myself. It was just a mistake was made in the colour of the stitching, came white instead of some other colour and the compensation offered in lieu of replacements was deemed a bit underwhelming.

Post #761330 1st Mar 2019 11:46am
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