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RANGER1312



Member Since: 04 Feb 2018
Location: Fylde Coast
Posts: 73

United Kingdom 2001 Defender 90 Td5 CSW Stornoway Grey
Thanks to A-Plan

Thank you to A-Plan Thatcham branch for sorting my renewal Thumbs Up

Customer Service was absolutely on point and is somewhat of a dying art these days!

Thanks Martin for arranging these sorts of offers with our sponsors Cool

Post #751755 16th Jan 2019 6:35pm
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A-Plan Insurance
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Member Since: 30 Oct 2013
Location: United Kingdom
Posts: 215

United Kingdom 

Thanks Ranger1312!!! Thumbs Up

It's great to hear feedback like this! Could you pm me your name/post code so I can make sure the thanks get passed on to the relevant staff member? Very Happy

Carlie A-Plan Insurance
Call us on 01635 874646 for a quotation Click Here

Post #751837 17th Jan 2019 8:47am
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MJN110



Member Since: 18 May 2015
Location: North Yorkshire
Posts: 300

United Kingdom 2016 Defender 90 Puma 2.2 Landmark LE Montalcino Red

I have also recently renewed with A plan at a good price.
Jamie was great to deal with.
Thanks 2016 Defender Landmark 90
2005 Defender CSW TD5 90XS

Post #751900 17th Jan 2019 4:10pm
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A-Plan Insurance
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Member Since: 30 Oct 2013
Location: United Kingdom
Posts: 215

United Kingdom 

Thanks MJN110!

Could you pm me also with name/post code so I can let Jamie know where the feedback's come from?

Thanks

Carlie Thumbs Up A-Plan Insurance
Call us on 01635 874646 for a quotation Click Here

Post #751917 17th Jan 2019 5:31pm
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Landymatt



Member Since: 31 Dec 2018
Location: Cambridge
Posts: 18

United Kingdom 

I was also on the receiving end of great service from both people I dealt with and a cracking deal on my first (heavily modified) Defender, really made things painless Thumbs Up

Post #751960 17th Jan 2019 7:56pm
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RANGER1312



Member Since: 04 Feb 2018
Location: Fylde Coast
Posts: 73

United Kingdom 2001 Defender 90 Td5 CSW Stornoway Grey

Will send it over shortly Carlie Thumbs Up

3 lots of great feedback regarding customer service in one go, your team are doing good Cool

Post #751962 17th Jan 2019 8:02pm
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A-Plan Insurance
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Member Since: 30 Oct 2013
Location: United Kingdom
Posts: 215

United Kingdom 

Landymatt wrote:
I was also on the receiving end of great service from both people I dealt with and a cracking deal on my first (heavily modified) Defender, really made things painless Thumbs Up


Thank you also!
Same applies as above Smile so that I can make sure I pass on to the right staff member could you PM me name/post code?
It makes everyone's day when they get their feedback Smile A-Plan Insurance
Call us on 01635 874646 for a quotation Click Here

Post #752054 18th Jan 2019 9:25am
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Landymatt



Member Since: 31 Dec 2018
Location: Cambridge
Posts: 18

United Kingdom 

Hey it was Richard who sorted me out, really helpful. Kerry efficient with the follow up stuff Thumbs Up

Post #752205 18th Jan 2019 7:33pm
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Natlas



Member Since: 20 Mar 2013
Location: West Sussex
Posts: 446

United Kingdom 2013 Defender 90 Puma 2.2 XS CSW Aintree Green

I had a chat with Jamie, he saved me £105 compared to my previous provider so very pleased.
Regards, John. 2.2 90 XS
88" Series One
Old Norton Smile
Minerva

Post #757046 7th Feb 2019 2:27pm
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A-Plan Insurance
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Member Since: 30 Oct 2013
Location: United Kingdom
Posts: 215

United Kingdom 

Thanks John! I've passed on your feedback to Jamie Thumbs Up A-Plan Insurance
Call us on 01635 874646 for a quotation Click Here

Post #757052 7th Feb 2019 2:39pm
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