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billy2shots



Member Since: 23 Oct 2024
Location: England
Posts: 46

United Kingdom 
Bye Bye Defender
11 months of largely trouble free motoring. I had the gear engagement issue from day 1. That and how JLR handled it spoilt what should have been the honeymoon period. I also had the muted sound (music, phone, navel) issue a few times but that resolved itself after turning the car off for a while each time.

So why has it gone?

I went in with my eyes open. I knew JLR's reliability issues but still dived in.

From day one I've had two irrational fears. First is the car going to start tomorrow and second, is the car going to be where I left it when I wake up in the morning (theft).

During the past 11 months things have gotten worse at JLR not better. We all know what I'm alluding to without writing more txt.

Having almost £80k tied into a car should give you pleasure but the ticking time bomb of potentially being without a car for weeks or months meant that pleasure was in short supply.

I won't ever slag the car off but the brand and customer service falls way short of where it needs to be.

I had the chance to get out losing 8% on what I paid 11 months ago and took it.

I wish everyone many happy , problem free miles.
Post #1077410 13th Oct 2025 4:47pm
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Crazymind



Member Since: 11 Jun 2024
Location: Glasgow
Posts: 322

United Kingdom 
While your decision to sell is completely understandable, I’d argue it’s less about the car or the company deteriorating and more about personal tolerance for uncertainty. The brand still produces vehicles that deliver unmatched character and presence — something few others in the segment can replicate.
Toyota? No thanks…
Post #1077411 13th Oct 2025 5:02pm
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lightning



Member Since: 23 Apr 2009
Location: High Peak, Derbyshire
Posts: 3490

United Kingdom 
The inverter failed last month on my 2022 Defender, the first issue l've had with it. Despite the cyber attack situation it was repaired and back to me within two weeks.

Any vehicle can break down. lf you're stressed about it (and l do worry "what if that inverter failed in the middle of nowhere or while towing the 'van in the highlands of Scotland" )
then you can subscribe to a recovery service that will provide a replacement vehicle while yours is recovered.

Land Rover Assist are actually very good. On this occasion they struggled to supply a courtesy vehicle as everyone was in the same boat (loads of vehicles waiting for parts)

What vehicle do you plan to buy, that will be better?
Post #1077417 13th Oct 2025 7:18pm
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billy2shots



Member Since: 23 Oct 2024
Location: England
Posts: 46

United Kingdom 
'Better' is a huge word in relation to the point I think you are trying to make.

There is nothing better. Better at being good on road and off, better brand kudos,better rugged looks (subjective).

There isn't a single car that I can think of. So I'm getting 2.

I picked up a GR Yaris for the fun weekend thing. I will get a separate family bus to fullfil that side of things, through my business as tax efficient.
Post #1077424 13th Oct 2025 9:06pm
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Froogle-Yorkshireman



Member Since: 10 Jul 2010
Location: Yorkshire
Posts: 353

2010 Defender 110 Puma 2.4 USW Stornoway Grey
What family bus are you thinking? Proud owner 110 Utility XS
Ex RR Sport HST V8
Ex Td5 90
Post #1077436 14th Oct 2025 6:10am
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lightning



Member Since: 23 Apr 2009
Location: High Peak, Derbyshire
Posts: 3490

United Kingdom 
l meant better in the sense that it's less likely to make you stressed about something going wrong with it.

There's been very few thefts of the new Defender. To be honest l would be much more worried about the GR Yaris as that's a favourite with the car thieves.
Post #1077464 14th Oct 2025 12:56pm
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Rashers



Member Since: 21 Jun 2015
Location: Norfolk
Posts: 3657

United Kingdom 2014 Defender 110 Puma 2.2 USW Corris Grey
I'm glad you posted that, lightning. I wasn't aware of the new Defender being any more at risk than most cars of that ilk.

There was the issue with the Land Rover name and insurance generally when the RR Sports were being taken and the insurance underwriters had a melt down (understandably in my opinion)

I would whole heartedly agree with the customer service from the main dealers is poor and spare parts availability could be seen as a problem. Even before all this trouble with hacking, my Indie Garage told me that spare parts availability from LR Dealers was hit and miss and there were no guarantee in getting items which weren't in stock in a timely manner.

This is the problem JLR has got. The days of selling cars to an enthusiast who would put up with their 'strange manners' no matter what, because they loved their vehicle has more or less gone. They are now selling to the mainstream who have had numerous marques of car in the past and assume (rightly or wrongly) that their aftersales service will match Mercedes, BMW, VW etc etc. It's one thing creating a good car, but the excitement of the newness of it gets tarnished by poor aftersales. A lot of these owners will not have that brand loyalty which you see from the majority of the people who post on here and when their lease is up, or if they feel uncomfortable with their purchase, they will move onto the next 'new' or 'in vogue' model from whichever manufacturer that might be.

billy2shots, I think you did extremely well on only losing 8% in 11 months. That probably says a lot about the demand for the new Defender at present, but JLR need to know that it won't go on forever. And if they think it will, they are just delusional.
Post #1077467 14th Oct 2025 1:29pm
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Stacey007



Member Since: 25 Sep 2015
Location: Cheshire
Posts: 3890

United Kingdom 
We have a number of cars on our fleet, not just JLR products..


I'm always looking at different models, Porsche Taycan, VW ID buzz even a Tesla at one point and many others...


I join forums and the like to see what the score is with actual owners of these cars... Generally like ANY forum you only EVER hear bad things. When I had a FF RR they were 'all a ticking time bomb' Ours was faultless over 6 years... One of my wifes cars is a P300 Hybrid evoque... oooh my god just bin it according to forums.... for us its been absolulty superb..


However what I'm amazed at is the likes of the VW id Buzz, Polestar type computers on wheels whereby the dashboard just goes off... or reports brake failure or drive train issues... and this is classed as 'normal' it will clear....

Yet as a buyer (I will come to that) everyone seems to put up with it.....


So onto being a 'buyer'.... Pretty much gone of the days people 'own' cars, its pretty much how much is that a month and what can I afford... so the list price of say £50K does not register if its £5K down and £399 a month... for 48 / 72 months then give it back... Drive out in the next version and do the same..


Are we just putting up with stuff that isn't built properly in the first place? Accepting faults and 'they all do that', it will clear just switch it off.


I would be interested to see what you change for, maybe we all need to report the good stuff on cars we own rather than the bad... Thumbs Up
Post #1077472 14th Oct 2025 3:27pm
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lightning



Member Since: 23 Apr 2009
Location: High Peak, Derbyshire
Posts: 3490

United Kingdom 
l never use the main dealer, unless l have to for warranty work.
Fortunately there's a specialist dealer near to me that has all the LR diagnostic equipment and software so they can also record services etc.

l have to say at three years old l am concerned about repair costs, l would have to have an extended warranty if l keep the vehicle.
Post #1077475 14th Oct 2025 4:07pm
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DrRob



Member Since: 29 Mar 2017
Location: Hampshire
Posts: 274

United Kingdom 
Post new Defender in 2 years I’m going back to a 2012 Rangie Sport that’s been looked after, with a big 5 litre V8 and none of this modern gadget Censored on it Rolling with laughter Thumbs Up MY25 90 D350 X-Dynamic HSE in Silicon Silver and coil sprung
1974 Series 3 Lightweight = "Millie"
Many Range Rovers and Land Rovers over the years 😂
1949 80" - still in family since 1975

I use www.glenrands.co.uk Great independent specialist!
Post #1077479 14th Oct 2025 5:41pm
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lightning



Member Since: 23 Apr 2009
Location: High Peak, Derbyshire
Posts: 3490

United Kingdom 
You can't beat a V8.

Great vehicle, if you get a good one.
Post #1077499 14th Oct 2025 7:40pm
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pjm-84



Member Since: 12 Apr 2021
Location: Hampshire
Posts: 716

United Kingdom 
Only thing that would bring me back and no I wouldnt buy a new one. LR shot that one in the foot during Covid and their Censored attitude.

Passed an SVR sport the last few mornings walking the dog and played devils advocate saying that the dog wouldn't like it due to the power....... Wife was saying no it would be a good dog car to replace the Volvo, if you wanted one, and you dont have to use all the power Rolling with laughter
Post #1077512 14th Oct 2025 8:52pm
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lightning



Member Since: 23 Apr 2009
Location: High Peak, Derbyshire
Posts: 3490

United Kingdom 
Defender or Volvo. Hmmm.....difficult choice.
Post #1077524 14th Oct 2025 10:04pm
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ruben



Member Since: 04 Feb 2021
Location: ASTURIAS
Posts: 381

Spain 
To me, it seems like a simple and fairly easy decision indeed!! truth be told!!! Defender 110 SE I6 D250 23MY
ExDiscovery 3 TDV6 SE
Post #1077534 14th Oct 2025 10:30pm
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pjm-84



Member Since: 12 Apr 2021
Location: Hampshire
Posts: 716

United Kingdom 
Head or heart! Thats the issue.
Post #1077536 14th Oct 2025 10:33pm
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