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macfrank



Member Since: 05 Nov 2015
Location: somewhere in the north
Posts: 996

Germany 2015 Defender 110 Puma 2.2 SW Keswick Green
Some German users are getting the N706 letter as well, MY 2012 so far.
Post #1009134 27th Sep 2023 3:59pm
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jst



Member Since: 14 Jan 2008
Location: Taunton
Posts: 7707

2011 Defender 110 Puma 2.4 USW Stornoway Grey
jst wrote:
Just had the letter too for my 2010.


and now another for my 2011 Cheers

James
110 XS Utility
130 Puma Station wagon/camper (in the making)
90 Puma Hardtop
Post #1009429 29th Sep 2023 9:15pm
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spudfan



Member Since: 10 Sep 2007
Location: Co Donegal
Posts: 4506

Ireland 
Christmas is not too far away, do you just there is a possibility that the spirit of Christmas will prevail in Solihull? Whistle 1982 88" 2.25 diesel
1992 110 200tdi csw -Zikali
2008 110 2.4 tdci csw-Zulu
2011 110 2.4 tdci csw-Masai
Post #1009433 29th Sep 2023 9:37pm
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Ianh



Member Since: 17 Sep 2018
Location: Essex
Posts: 1793

United Kingdom 
It’s forever winter, never spring at JLR HQ and not even Aslan could thaw the dark ice cold hearts and souls of JLR management.
Post #1009450 30th Sep 2023 1:44am
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taffrican



Member Since: 14 Jan 2011
Location: Living room
Posts: 622

Wales 2002 Defender 90 Td5 HT Java Black
A mate of mine has just had his recalled, he’s got a 90, my question is (sorry if it’s already been asked) do you have to inform your insurance about this, who pays for your car if you have an accident? I’d be a little worried about this if it were mine 😳 Optimists say the glass is half full..
Pessimists say the glass is half empty..
Engineers say the glass is twice the size it needs to be!
Post #1009788 2nd Oct 2023 6:58pm
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blackwolf



Member Since: 03 Nov 2009
Location: South West England
Posts: 16927

United Kingdom 2007 Defender 110 Puma 2.4 DCPU Stornoway Grey
> do you have to inform your insurance about this,

No, you are under no obligation whatsoever to tell anyone.

> who pays for your car if you have an accident

Your insurance provider, which may then try (probably without success) to recover the cost from JLR.

A more interesting question would be what happens if you don't respond to the recall and then have an accident as a result of the defect. In that case I could envisage the possibility that your insurer would argue that you should have had the recall work carried out and refute any claim, and JLR would also claim it had taken all reasonable steps.
Post #1009792 2nd Oct 2023 7:45pm
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Dinnu



Member Since: 24 Dec 2019
Location: Lija
Posts: 3214

Malta 2012 Defender 90 Puma 2.2 CSW Santorini Black
Some even more interesting questions... what if your vehicle is recalled, but you never receive the letter because JLR lost traces of the vehicle whereabouts / ownership.

And what if your Defender was recalled, and brackets were fitted, but an independent garage decided to leave them off because its too much of a faff to say replace a swivel housing seal - I know this has happened when I was on the hunt for a replacement front axle case! I doubt if an an unfortunate owner could ever prove that his brackets were removed by some uninformed garage!! 1988 90 Hard Top, 19J Diesel Turbo, Shire Blue - Restoration ongoing
2012 90 CSW, 2.2TDCI, Santorini Black
Post #1009804 2nd Oct 2023 8:22pm
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TexasRover



Member Since: 24 Nov 2022
Location: Paris
Posts: 801

France 2002 Defender 110 Td5 DCPU Chawton White
How would or your insurer or LR have proof that you received the recall notice? Not as if they have sent it registered. Frankly other than maybe the first owner who did not move address how does LR know the address of the owner, do they get a download from the DVLA?
Post #1009806 2nd Oct 2023 8:25pm
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blackwolf



Member Since: 03 Nov 2009
Location: South West England
Posts: 16927

United Kingdom 2007 Defender 110 Puma 2.4 DCPU Stornoway Grey
For a recall they can/should get details from DVLA.
Post #1009814 2nd Oct 2023 8:39pm
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spudfan



Member Since: 10 Sep 2007
Location: Co Donegal
Posts: 4506

Ireland 
Funny how JLR gets info from the DVLA and uses it whereas DVLA gets info from Land Rover and does nothing about it Whistle 1982 88" 2.25 diesel
1992 110 200tdi csw -Zikali
2008 110 2.4 tdci csw-Zulu
2011 110 2.4 tdci csw-Masai
Post #1009823 2nd Oct 2023 9:02pm
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Ianh



Member Since: 17 Sep 2018
Location: Essex
Posts: 1793

United Kingdom 
To be proactive you can look at the vin ranges for the recall and look to see if they are fitted.

Visit Landrovers online service history to see if it’s highlighted as a recall https://osh.landrover.com/

If in the uk look at the mot history site to see if there are any recalls.https://www.check-mot.service.gov.uk/

It’s not perfect as some owners just drive their defenders and don’t get involved with the mechanics and are not members of forums so will be blissfully unaware of the issue, may not get a letter, may have had the brackets removed by prior owners, etc.
Post #1009846 3rd Oct 2023 12:33am
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Very Rural



Member Since: 04 Jul 2023
Location: Shropshire
Posts: 56

United Kingdom 2012 Defender 110 Puma 2.2 CSW Aintree Green
In theory, I've just had mine done... Not!

I booked my 2012 110 in to a main dealer, in pristine all-white showroom, (loads of office & sales staff, no sign of engineers).- where the work was carried out yesterday. When I drove it in to service reception, I was told. 'strange. we've had a lot of old Defenders in recently'. The gentleman didn't know why.

I also received a vehicle check list, showing things that required immediate attention. 'LH windscreen wiper requires replacement'. It didn't it was fine on the way home. 'Clutch M/cyl pipe not secured to gearbox' I couldn't see the offending missing clip/bracket, but will get the vehicle up on a ramp next week.
So this morning I crawled under the vehicle, on our very muddy hill, only to find that absolutely nothing appears to have been touched, or any brackets fitted. Still just as it was previously.
The bodywork & interior had been impeccably cleaned. (Sadly I passed several very muddy tractors on the way home, now the vehicle is dirtier than ever!)

What is the explanation? My vehicle sits firmly within the recall dates. The work took a day, & cost me in cab fares meals out etc.
Apparently I will receive a questionnaire today, asking me how satisfied I am!
Presumably anyway, the dealer had no stock of brackets, who knows.

Another thing, my wife received a phone call from the dealer, desperately wanting to buy the vehicle from us... My wife's reply was that it wasn't for sale although she wouldn't mind a test drive of the new Defender, just for fun.

David.
Post #1011776 19th Oct 2023 12:19pm
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geobloke



Member Since: 06 Nov 2012
Location: Nottinghamshire
Posts: 4410

United Kingdom 
David, if your Defender went in for the recall bracket but they were not fitted call the dealer and ask what happened!
Post #1011778 19th Oct 2023 12:41pm
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TexasRover



Member Since: 24 Nov 2022
Location: Paris
Posts: 801

France 2002 Defender 110 Td5 DCPU Chawton White
Maybe the dealer agreed the bracket was just not good enough a solution and swapped out the axle casing instead
not
Post #1011780 19th Oct 2023 12:53pm
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Very Rural



Member Since: 04 Jul 2023
Location: Shropshire
Posts: 56

United Kingdom 2012 Defender 110 Puma 2.2 CSW Aintree Green
Definitely nothing fitted or replaced!

Still the same front axle, with the same marks on it. One would have thought that the dealer would have had the decency to explain that either: it didn't require doing, (I've just checked the LR history for my VIN number, & the recall shows as still outstanding..) Or that they didn't have stock of the brackets, or what other plausible explanation they might offer.

But absolutely nothing in the way of an explanation. I arrived early to collect the vehicle, which had already been 'done' - fully washed & valeted, & was on the forecourt. However I was told that it wasn't quite finished yet, & had to wait another hour!

It's a bit like the old joke about spare parts: 'I know you can see them on the shelf, but the computer says we don't have any'!

Watch this space, I'm awaiting the dealer's Satisfaction questionnaire...

David.
Post #1011783 19th Oct 2023 1:17pm
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