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Apisboy



Member Since: 11 Jun 2014
Location: Lincolnshire
Posts: 22

United Kingdom 2015 Defender 110 Puma 2.2 HCPU Aintree Green
EKA Code

Hi
Just collected my new 110 Defender. It says in the owners handbook there is an Emergency Key Access Code (EKA code) on the security card. It is a four digit code to disarm the alarm and re-mobilise the engine if the remote fails.
Don't have a security card or a four digit number.
My dealership tells me there now isn't one. Suspecting he might be taking the easy option and saving himself the bother of chasing it up, could you confirm if I should have received such a code.
Thanks in advance
Phil

Post #400150 18th Feb 2015 9:51pm
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grumpy old git



Member Since: 16 Nov 2013
Location: United Kingdom
Posts: 153

United Kingdom 

There was a thread on this recently, it seems there still is a code.

Clicky =>EKA code

Post #400185 18th Feb 2015 11:37pm
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Lorryman100



Member Since: 01 Oct 2010
Location: Here
Posts: 2686

If it is fitted with a 10AS alarm then it will have a EKA code. Get the dealer to plug in their diagnostic gear and they can read the code direct from the 10AS settings page. Thumbs Up

Post #400190 18th Feb 2015 11:42pm
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Apisboy



Member Since: 11 Jun 2014
Location: Lincolnshire
Posts: 22

United Kingdom 2015 Defender 110 Puma 2.2 HCPU Aintree Green

Thanks for those two replies, thought my dealer was being lazy. Will chase it up.

Post #400397 19th Feb 2015 8:21pm
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CRC@LandRover
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Member Since: 25 Mar 2013
Location: Coventry
Posts: 375

United Kingdom 

Hi Apisboy,

Apologies for the delayed response on this, if you are still having trouble, could you please PM me with your vehicle details and the specific retailer and I would be happy to look into this further.

Many thanks,
Pete

Post #404408 4th Mar 2015 11:48am
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acuss01



Member Since: 27 Jun 2014
Location: London
Posts: 225

United Kingdom 2015 Defender 110 Puma 2.2 XS CSW Montalcino Red

I have had exactly the same conversation with my dealer (Grange Barnet) last week

I asked about the missing Security Card after reading manual. Sales person checked with the sales manager and simply told me "there seems to be no EKA codes".

So what happens if the remote is lost or damaged?

Ryan, I will PM you. 2015 110 XS CSW Montalcino Red with Black Pack

Post #425091 20th May 2015 12:12pm
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CRC@LandRover
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Member Since: 25 Mar 2013
Location: Coventry
Posts: 375

United Kingdom 

Hi acuss01

Thank you for your post.

I have received and responded to your PM.

Regards

Ryan

Post #425101 20th May 2015 12:35pm
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stanley



Member Since: 18 Sep 2009
Location: Dorset /hampshire
Posts: 1002

United Kingdom 2011 Defender 110 Puma 2.4 USW Orkney Grey

If the car was new purchase ask to see the PDI , my EKA and radio codes were on there ,

Post #425119 20th May 2015 1:23pm
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L90Andy



Member Since: 29 May 2014
Location: Stratford-Upon-Avon
Posts: 514

United Kingdom 1984 Defender 90 Other ST Arles Blue

EKA code is still mentioned in the 15MY Owners Handbook, pages 5&6.
Also in the Quick Start Guide page 3.
And finally it says on the PDI checksheet under "Quality Assurance Checks" 28: Ensure vehicle literature pack and security item contents are correct. 29: Place literature pack, mats and security items in vehicle.

All of which points to the fact that the dealer should be supplying your vehicle complete with the EKA code.

Post #425273 21st May 2015 8:11am
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acuss01



Member Since: 27 Jun 2014
Location: London
Posts: 225

United Kingdom 2015 Defender 110 Puma 2.2 XS CSW Montalcino Red

Seems Grange made an error when responding to me saying "no EKA codes" - I am thankful to Ryan at LR for resolving this. 2015 110 XS CSW Montalcino Red with Black Pack

Post #425379 21st May 2015 7:00pm
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sloderby



Member Since: 29 Sep 2015
Location: Derbyshire
Posts: 2

United Kingdom 2015 Defender 90 Puma 2.2 HT Alpine White

Seems to be recurring theme:
After nearly 16 years of faithful service, I've just traded my TD5 for a 2.2 90 Hardtop.(not to mention the years of various Series models before that)
After only 4 days I'm loving the new vehicle - brakes, heaters, gearing that all work!
However I too received the user manual but no security card, even though it's specifically mentioned.
Dealer salesman rang with a follow-up call today to check all OK & when I queried this I too received the :
' They don't supply them anymore, the handbook is out of date' response.
OK so now his feedback score has slipped form 10/10 to 8/10 for service as I understand from here that there should have been one.
The vehicle is much improved, but the Landrover service is same old!

Post #459071 29th Sep 2015 7:03pm
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L90Andy



Member Since: 29 May 2014
Location: Stratford-Upon-Avon
Posts: 514

United Kingdom 1984 Defender 90 Other ST Arles Blue

Default dealer reply. When I collected my motor from Duckworths there was no eka code written in the handbook. I questioned it there and then, the salesman disappeared for 2 mins and came back with my code. Just looked it up on their system no problem.

Post #459126 29th Sep 2015 8:52pm
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sloderby



Member Since: 29 Sep 2015
Location: Derbyshire
Posts: 2

United Kingdom 2015 Defender 90 Puma 2.2 HT Alpine White

It seems that it's the security card that's no longer supplied in spite of what it says in the handbook, another chat with the sales person and the EKA has been provided.
So sales person most helpful.

Post #459655 1st Oct 2015 7:16pm
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Jukathy



Member Since: 25 Jan 2015
Location: Berlin
Posts: 170

2012 Defender 110 Puma 2.2 SW Keswick Green

Got mine yesterday. MY 2012.

The original salesperson or dealer has not been able to help Confused
New dealer said, EKA code only for older Pumas with small plimps (until 2013 or so) and helped me out.

Carefully choose your dealer Laughing

Post #461657 8th Oct 2015 7:24pm
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NMBRPL8



Member Since: 07 Jul 2015
Location: Australia
Posts: 113

Australia 

I asked for this EKA code for my MY16 And was told it no longer applied. However, if the vehicle is locked and alarmed and I try to open it with the key the alarm goes off.
Will next try an email to dealer.
Will also ask for sound system codes.

Post #465725 23rd Oct 2015 8:38am
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