 | Home > Dealership & Sponsor Feedback > Stratstone Swansea |
 
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| sc70 Member Since: 29 Jun 2010 Location: Tregaron Posts: 261   
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anyone had any dealings, first impressions are putting me off.
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2nd Apr 2013 8:03pm |
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| borderterrier Member Since: 09 Dec 2011 Location: Surrey Posts: 1677  
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Stay away from all Stratstones dealers
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2nd Apr 2013 8:12pm |
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| sc70 Member Since: 29 Jun 2010 Location: Tregaron Posts: 261
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always use Cambrian
 , but Stratstone have a 90 i liked the look of at decent money. have phoned twice last weekand left my number and was told i'd get called back today, Nothing!
called in yesterday on way back from French Extrem and the salesman kept us waiting for 20mins then said the 90 had gone for wax oil and we should call back again, didnt even bother asking my name or taking a number  |
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2nd Apr 2013 9:51pm |
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| borderterrier Member Since: 09 Dec 2011 Location: Surrey Posts: 1677
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They are plain sheite. Stay away trust me, I have lots of experience (all bad) with these muppets
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2nd Apr 2013 10:06pm |
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| Glynparry25 Member Since: 16 Feb 2009 Location: Miserable Midlands Posts: 3015 
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Must agree with Steve then, sound like a right shower of S***. If that is what their sales service is like, imagine what their after-service will be!!
How hard is it to produce good customer service 
Glyn   |
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3rd Apr 2013 6:45am |
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| borderterrier Member Since: 09 Dec 2011 Location: Surrey Posts: 1677
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They don't do after sales Glynn! They are 'fire and forget'. I would quite happily post my experiences on here as I can justify all that I say, but I just couldn't be bothered. I had complaint fatigue from dealing with them and re living the whole thing would drive me bonkers!
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3rd Apr 2013 8:59am |
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| borderterrier Member Since: 09 Dec 2011 Location: Surrey Posts: 1677
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Go with your instincts and remember, you don't get a second chance to make a first impression! |
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3rd Apr 2013 9:03am |
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| sc70 Member Since: 29 Jun 2010 Location: Tregaron Posts: 261
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thanks, no call back again today so thats a sale they've lost, think i'd rather pay more and have someone that wants my money.
it realy pi55es me, i'm mad on L/R's but you can see why people choose other brands, picture the salesman- mid 30's (thinks he's still 19) cheap burtons suit 5 sizes to small, un shaved with gelled hair, would look more at home selling tarmac. maybe thats trendy in south Wales |
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3rd Apr 2013 7:24pm |
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| Glynparry25 Member Since: 16 Feb 2009 Location: Miserable Midlands Posts: 3015
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 The missus is from Newport and used to defend the area, but since living away for a few years she now agrees it is full of weirdos. Swansea isn't much better (other than Mumbles which is quite nice for a holiday).
The salesman probably spends more money on his going out tracksuit than his 'work clothes'. Maybe I should become a LR salesman for my next job. Glyn |
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3rd Apr 2013 7:49pm |
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| JeremyJ Member Since: 16 Nov 2011 Location: Aylesbury Posts: 1758
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Do, you get to play with toys all day!  |
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3rd Apr 2013 9:40pm |
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