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Ryderoo



Member Since: 28 Aug 2015
Location: South Bucks
Posts: 1658
England 2015 Defender 90 Puma 2.2 HT Santorini Black
Mine has been delivered to dealer today!!

Only 2 days after original delivery date! Cheers Simon

I can explain it to you, but I can't understand it for you

1990 110 TD5 county, my first Land Rover - gone
2012 Discovery 4 XS SDV6 - gone
2014 Discovery 4 XS SDV6 - gone
2015 Evoque SD4 dynamic - Wife’s - gone
2015 Urban Truck 90 XS Santorini Black Hard Top - Reluctantly gone
2020 Discovery 5 Eiger Grey 3.0 SE - gone March 24
2021 Defender S D250 Santorini Black 110 HT - gone March 24
2023 Evoque P300e SE wife’s current vehicle
Post #910292 1st Jul 2021 4:45pm
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dshickle



Member Since: 09 Oct 2007
Location: Epsom
Posts: 36
2007 Defender 110 Puma 2.4 CSW Galway Green
Wow - Exciting times.

Super envious Disovery 3 TDV6 SE
Defender 90 XS 2.4
Defender 110 S D250 (MY22)
Post #910294 1st Jul 2021 5:26pm
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Ajay(UK)



Member Since: 13 Feb 2021
Location: Arundel, W.Sussex
Posts: 75
England 
Ours is at the Uk holding compound, I assume waiting for a transporter to the dealer, probably with Andy S new Defender as they’re heading to the same dealer😉

Andy 22MY Defender 110 X Dynamic HSE D250, Gondwana Stone with too many options!
Gone: 2015 L405 SDV8 Autobiography, Indus Silver with Black Pack.
Gone: 2014 Discovery 4 HSE Luxury Firenze Red
Post #910307 1st Jul 2021 7:13pm
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Ryderoo



Member Since: 28 Aug 2015
Location: South Bucks
Posts: 1658
England 2015 Defender 90 Puma 2.2 HT Santorini Black
Got a couple of things to do before I get it, I will be away on my big summer holiday the week it will be ready so will have to wait for my return 😢 Cheers Simon

I can explain it to you, but I can't understand it for you

1990 110 TD5 county, my first Land Rover - gone
2012 Discovery 4 XS SDV6 - gone
2014 Discovery 4 XS SDV6 - gone
2015 Evoque SD4 dynamic - Wife’s - gone
2015 Urban Truck 90 XS Santorini Black Hard Top - Reluctantly gone
2020 Discovery 5 Eiger Grey 3.0 SE - gone March 24
2021 Defender S D250 Santorini Black 110 HT - gone March 24
2023 Evoque P300e SE wife’s current vehicle
Post #910315 1st Jul 2021 8:25pm
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Al_Ra



Member Since: 03 Mar 2021
Location: Oxfordshire
Posts: 65
England 
Ryderoo and Ajay, congrats.

I think mine is at dealer too. Sales manager away this week but has promised video walkaround on Saturday. Then another week for dealer-fit options (country pack bits and rear towing eyes).
Post #910323 1st Jul 2021 8:39pm
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Ryderoo



Member Since: 28 Aug 2015
Location: South Bucks
Posts: 1658
England 2015 Defender 90 Puma 2.2 HT Santorini Black
After a long wait chaps, things are starting to come together 👍🏻 Cheers Simon

I can explain it to you, but I can't understand it for you

1990 110 TD5 county, my first Land Rover - gone
2012 Discovery 4 XS SDV6 - gone
2014 Discovery 4 XS SDV6 - gone
2015 Evoque SD4 dynamic - Wife’s - gone
2015 Urban Truck 90 XS Santorini Black Hard Top - Reluctantly gone
2020 Discovery 5 Eiger Grey 3.0 SE - gone March 24
2021 Defender S D250 Santorini Black 110 HT - gone March 24
2023 Evoque P300e SE wife’s current vehicle
Post #910329 1st Jul 2021 9:00pm
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4B4B



Member Since: 30 Apr 2021
Location: Midlands
Posts: 83
United Kingdom 
mf7480 wrote:
mf7480 wrote:
Ordered and deposit paid on 25th May but haven’t heard a dicky bird since. Any other orders made around that time with a build date yet?


I've still heard nothing. Any other May orders out there with updates?


Early May order. No updates so far. When I’ve asked the dealer just get told they are hopeful of hearing something soon, and that orders are still trickling through, so delivery could still be September. Defender 90 HSE 250D 2022MY - Gave up after two failed orders
Post #910346 1st Jul 2021 9:46pm
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BlueSmoke



Member Since: 27 Apr 2021
Location: Kent
Posts: 12
United Kingdom 
I'm the same, still on track for september since about 4 weeks ago. Having said that, ive emailed my dealer three times since and had no response. I ordered on 29th April
Post #910358 1st Jul 2021 10:44pm
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BlueSmoke



Member Since: 27 Apr 2021
Location: Kent
Posts: 12
United Kingdom 
This is my first land rover. I really have never experienced anything like it. This will be my second largest purchase next to my house and the customer service is so embarrasing. I feel im chasing the dealer and have to sent three or four emails to get a response. I've only been asking for an update once a month! I've just ordered some skirting boards for about £200 and they have kept me updated every step of the way, even if it was to apologise for delays or to give me progress of when they were being cut, primed or ready to go.

I understand things may be difficult with the chip situation, i can accept delays, but just keep me updated ffs. Obviously before I placed an order the rep was calling me 4-5 times a day explaining how important it was to get my order in quick. Havent heard from him since giving him £1000!

I've resigned to forgetting about it and maybe getting a call one day to say I can pick it up. But, to be honest I'm looking at other cars thinking this isn't going to happen. All the excitement of buying a new car has gone. Crying or Very sad
Post #910361 1st Jul 2021 10:59pm
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mf7480



Member Since: 14 Jun 2021
Location: Gloucestershire
Posts: 86
4B4B wrote:
mf7480 wrote:
mf7480 wrote:
Ordered and deposit paid on 25th May but haven’t heard a dicky bird since. Any other orders made around that time with a build date yet?


I've still heard nothing. Any other May orders out there with updates?


Early May order. No updates so far. When I’ve asked the dealer just get told they are hopeful of hearing something soon, and that orders are still trickling through, so delivery could still be September.


Thanks. Have you been given a build date or still in the holding pool?
Post #910368 1st Jul 2021 11:30pm
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TRGRichie



Member Since: 03 Mar 2021
Location: Yorkshire
Posts: 180
United Kingdom 
4B4B wrote:
mf7480 wrote:
mf7480 wrote:
Ordered and deposit paid on 25th May but haven’t heard a dicky bird since. Any other orders made around that time with a build date yet?


I've still heard nothing. Any other May orders out there with updates?


Early May order. No updates so far. When I’ve asked the dealer just get told they are hopeful of hearing something soon, and that orders are still trickling through, so delivery could still be September.


I doubt it, I ordered 1st April was given a date of second week in November ( after being told September) I now expect this to be utter Censored too.
Post #910370 1st Jul 2021 11:35pm
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tooth_dr



Member Since: 26 May 2021
Location: Northern Ireland
Posts: 230
Northern Ireland 
mf7480 wrote:
mf7480 wrote:
Ordered and deposit paid on 25th May but haven’t heard a dicky bird since. Any other orders made around that time with a build date yet?


I've still heard nothing. Any other May orders out there with updates?


4B4B wrote:
mf7480 wrote:
mf7480 wrote:
Ordered and deposit paid on 25th May but haven’t heard a dicky bird since. Any other orders made around that time with a build date yet?


I've still heard nothing. Any other May orders out there with updates?


Early May order. No updates so far. When I’ve asked the dealer just get told they are hopeful of hearing something soon, and that orders are still trickling through, so delivery could still be September.


June order here and given a build date 23rd July
Post #910395 2nd Jul 2021 8:12am
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pjm-84



Member Since: 12 Apr 2021
Location: Hampshire
Posts: 645
United Kingdom 
April and still no confirmation. Probably something to do with the XS Edition. We were pre-warned that it would be 4 to 5 months so not unexpected.
Post #910407 2nd Jul 2021 9:18am
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Hissinsid



Member Since: 10 May 2021
Location: Yorkshire
Posts: 30
United Kingdom 
Hissinsid wrote:
Ordered end of May, due delivered to me mid August now. It was to be built end of September but its now in for build early August.

S


Now back to an October delivery as of yesterday.
Post #910420 2nd Jul 2021 10:01am
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4B4B



Member Since: 30 Apr 2021
Location: Midlands
Posts: 83
United Kingdom 
[quote="mf7480"]
Quote:


Thanks. Have you been given a build date or still in the holding pool?


I’m still in the holding pool.

I agree that the lack of dealer updates on the situation are the thing that pees me off. Especially when at the start of it, they say, ‘we’ll give you an update every two weeks’’, where on each occasion, I’ve waited longer, and then had to contact them myself. It does seem rude.

I accept, and don’t mind that it’s going to take 4-5 months at least to get the vehicle, but the occasional update to give some reassurance something is happening would be much better for customer relations.

Just think though, all this practice with JLR customer relations helps prepare us for the fun and games we’ll have with dealing with the service department to sort the gremlins that come with a new LR…

Be patient I guess. It’s irritating, but ultimately, a first world problem. It’s ready when it’s ready. (But the occasional unprompted update would be nice!) Defender 90 HSE 250D 2022MY - Gave up after two failed orders
Post #910421 2nd Jul 2021 10:17am
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