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Pilgrimmick



Member Since: 16 Nov 2015
Location: Highlands
Posts: 581

United Kingdom 
Island 4x4
Hello
Anyone had recent dealings with them? I ordered some parts Mack in March, I have not heard anything from them, nor have they returned any of my calls/e-mails.
Seem to be still trading, but I am not having much luck. Wondered if this is common? 80" 1948
Lightweight V8
Bowler Tomcat
130 Station wagon
90 300tdi
(Santana PS10 pick up)
Range Rover L322 (Ful fat)
Post #901520 5th May 2021 3:00pm
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Bluest



Member Since: 23 Apr 2016
Location: Lancashire
Posts: 3996

United Kingdom 2007 Defender 110 Puma 2.4 XS CSW Java Black
I used them most recently in Jan with no problem. 2007 110 TDCi Station Wagon XS
Post #901522 5th May 2021 3:21pm
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jpboost



Member Since: 13 Apr 2021
Location: Gatwick
Posts: 374

United Kingdom 2014 Defender 110 Puma 2.2 SW Keswick Green
I used them quite a bit late last year and early this year for my series 3 and range rover.

All the orders came through pretty quickly, no complaints there.

I needed to return one (faulty) item and they were terrible in responding. In the end (after a couple of weeks of no response) I raised a paypal dispute, although to their credit they then authorised the refund pretty much immediately.

I always got the impression that they were flat out processing orders and didn't really have time to respond to emails or anything. I've used them a lot over the years and it's always been like that, quick delivery etc, but contact is slow. Weird your stuff hasn't arrived though...
Post #901538 5th May 2021 5:08pm
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rallysteve



Member Since: 10 Feb 2014
Location: Cumbria
Posts: 2196

United Kingdom 2002 Defender 110 Td5 DCPU Keswick Green
Haven't ordered from them for a little while but I have always found them really quick on delivering stuff. As with most part suppliers though they dont seem to have the capacity to answer enquiries.

Steve 02' 110 TD5 Double Cab Rebuild Thread
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Mobile Diesel Heater Build Thread
Post #901541 5th May 2021 5:12pm
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Pilgrimmick



Member Since: 16 Nov 2015
Location: Highlands
Posts: 581

United Kingdom 
I have now had a reply, though not the one I wanted. They cannot find any record of my order. I have forwarded them a copy of the transaction record, so watch this space. 80" 1948
Lightweight V8
Bowler Tomcat
130 Station wagon
90 300tdi
(Santana PS10 pick up)
Range Rover L322 (Ful fat)
Post #901555 5th May 2021 6:34pm
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