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Bluest



Member Since: 23 Apr 2016
Location: Lancashire
Posts: 2314

United Kingdom 2007 Defender 110 Puma 2.4 XS CSW Java Black
Customer service

I left Adrian Flux a few years ago because every time I dealt with them on the phone I came away annoyed or irritated. Anyway, they phoned the other day asking if they could quote to win my business back. Calling me “Mate” all through the call was mildly irritating, but I thought yes, why not? No harm in shopping around. How foolish of me to then think he would work up a quote. The chap just transferred me to a telephone holding queue which I hung up on after 5 mins.

Insurers.... Don’t phone me up offering to give me a quote then waste my time by sticking me on hold. It’s not good service! 2007 110 TDCi Station Wagon XS

Post #832207 20th May 2020 3:16pm
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gilarion



Member Since: 05 Dec 2013
Location: Wales and Manchester
Posts: 4839

Wales 2007 Defender 90 Other CSW Trident Green

Adrian Flux Evil or Very Mad Designed to give insurance to chavs, boy racers and the type of motorists who no one else will insure.

I lalso hate the term 'mate' unless the person saying it is your mate not some oik on the end of a phone. For those who like Welsh Mountains and narrow boats have a look at my videos and photos at..

http://www.youtube.com/user/conwy1

Post #832211 20th May 2020 3:59pm
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Bluest



Member Since: 23 Apr 2016
Location: Lancashire
Posts: 2314

United Kingdom 2007 Defender 110 Puma 2.4 XS CSW Java Black

Since I posted that, they've phoned again, and again the caller called me "mate" Evil or Very Mad Needless to say, they don't have my business. 2007 110 TDCi Station Wagon XS

Post #832220 20th May 2020 4:35pm
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Swine&Small



Member Since: 20 Mar 2017
Location: Norfolk
Posts: 1126

United Kingdom 2015 Defender 90 Puma 2.2 Landmark LE Montalcino Red

So you told him to go and get 'mated' ?
Rolling with laughter 2015 Defender 90" Landmark Montalcino
1950 Series one 80"
1967 Morris Traveller
2012 VW T5 Camper
Quod Abundat Non Obstat.

Post #832228 20th May 2020 5:03pm
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