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Gravygraham



Member Since: 15 Mar 2017
Location: East Kent
Posts: 169

United Kingdom 2015 Defender 90 Puma 2.2 XS CSW Corris Grey
The acid test
I was in a collision today and the driver and passengers of the offending vehicle abandoned their car and had it on their toes. When the police arrived they suggested they’d been looking for the car and it’s occupants earlier in the day.
Hopefully I’ll be in a position in a few weeks time to report how well Adrain Flux processed my claim.

Post #811818 24th Jan 2020 10:01pm
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Sulisuli



Member Since: 30 Oct 2016
Location: South west
Posts: 4788

United Kingdom 2015 Defender 90 Puma 2.2 HT Corris Grey
Hope you get that sorted ok Big Cry 2015 HT XS 90
2008 SVX 90
2000 XS TD5 90
Post #811819 24th Jan 2020 10:08pm
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blackwolf



Member Since: 03 Nov 2009
Location: South West England
Posts: 16812

United Kingdom 2007 Defender 110 Puma 2.4 DCPU Stornoway Grey
What's actually broken on the axle? Is it the "Puma weakness"?
Post #811823 24th Jan 2020 10:25pm
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Gravygraham



Member Since: 15 Mar 2017
Location: East Kent
Posts: 169

United Kingdom 2015 Defender 90 Puma 2.2 XS CSW Corris Grey
Hi Blackwolf, the bolts all sheared on the flange at the end of the axle.

Post #811896 25th Jan 2020 3:27pm
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blackwolf



Member Since: 03 Nov 2009
Location: South West England
Posts: 16812

United Kingdom 2007 Defender 110 Puma 2.4 DCPU Stornoway Grey
Extraordinary!

I find it amazing too that the vehicle took an impact of that magnitude with (apparently) no panel damage, in that respect you were lucky since panel damage is more labour-intensive to repair.

My condolences, I hope you get it sorted soon.
Post #812030 26th Jan 2020 11:20am
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VVS210



Member Since: 12 Nov 2016
Location: Hampshire
Posts: 946

United Kingdom 
Similar thing happened to my other half when the 300Tdi Disco got hit by a speeding fiesta with bald tyres grigg round a wet bend too fast... Clipped the front edge of the wheel arch & hit the tyre, sheared the stub axle bolts off but the impact was so fast that the wheel was pushed backwards & re shaped the bulkhead & pushed the drivers door back too. Car was a write off!
Post #812034 26th Jan 2020 11:55am
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Sulisuli



Member Since: 30 Oct 2016
Location: South west
Posts: 4788

United Kingdom 2015 Defender 90 Puma 2.2 HT Corris Grey
How’s the claim going? 2015 HT XS 90
2008 SVX 90
2000 XS TD5 90
Post #813163 1st Feb 2020 9:03pm
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Gravygraham



Member Since: 15 Mar 2017
Location: East Kent
Posts: 169

United Kingdom 2015 Defender 90 Puma 2.2 XS CSW Corris Grey
How's the claim going? Err, not very well thus far. Apparently they're now waiting for a second estimate because the first estimate didn't account for the chassis damage! Yup!

It's a bit of an eye opener how many organisations have their noses in the trough in this insurance business. I pay my premuim to Adrian Flux. They sub the insurance to Trinity Lane. Trinity Lane get Hadliegh Claims Management to do their donkey work, who in turn get S&G Response to do theirs. I've tracked the vehicle down to a back street garage in Herne Bay Kent where it seems a local operative was the one with a clipboard and calculator.

I'm getting bad vibes about the whole thing.
Post #813370 3rd Feb 2020 11:41am
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OsloBlue



Member Since: 14 Jul 2018
Location: Essex
Posts: 822

United Kingdom 2003 Defender 110 Td5 XS CSW Oslo Blue
I read the terms of my insurance very Closely and i can nominate my own repairer (so long as it gets inspected and approved bu my own insurances (subbed out) damage assessors) which i did recently. I'm on IG: https://www.instagram.com/osloblue42/
Current: TD5 '110 "Lucinda" Thread here: https://www.defender2.net/forum/topic62562.html


Last edited by OsloBlue on 3rd Feb 2020 12:59pm. Edited 1 time in total
Post #813377 3rd Feb 2020 12:39pm
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Cobstar



Member Since: 27 Aug 2010
Location: South East
Posts: 30

United Kingdom 
I’m with Oslo Blue. I insist on choosing the repairer. Hence why LV lost long term insurance for 3 cars last year when they introduced an additional £200 excess if you didn’t use their bank of repairers.
Post #813378 3rd Feb 2020 12:47pm
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OsloBlue



Member Since: 14 Jul 2018
Location: Essex
Posts: 822

United Kingdom 2003 Defender 110 Td5 XS CSW Oslo Blue
the funny thing is, if it went to a standard repairer it would have been a write off as they wouldn't have known where to get the best prices, or the amount of time required to fit them...

That and a lot of standard repairers insist on using genuine parts. I'm on IG: https://www.instagram.com/osloblue42/
Current: TD5 '110 "Lucinda" Thread here: https://www.defender2.net/forum/topic62562.html
Post #813382 3rd Feb 2020 1:01pm
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A-Plan Insurance
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Member Since: 30 Oct 2013
Location: United Kingdom
Posts: 344

United Kingdom 
Ouch! Good luck with the claim... check with Flux if you'd rather use your own repairer as it is something we offer at A-Plan on our specialist policies - generally if you use your own repairer it means you can't be guaranteed a courtesy car as the insurers don't have that agreement already set up with the garage so it doesn't necessarily suit everyone.

Good luck! Hope it gets sorted Sad
Carlie Howden Insurance - Specialist Vehicle
Call us on 01635 874646 for a quotation
Post #813490 4th Feb 2020 8:53am
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Gravygraham



Member Since: 15 Mar 2017
Location: East Kent
Posts: 169

United Kingdom 2015 Defender 90 Puma 2.2 XS CSW Corris Grey
Eye watering. Apparently it’s a replacement chassis job, with a £19k cost. That’s sure to stuff my premiums for a year or two.
Post #814845 12th Feb 2020 10:00pm
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Supacat



Member Since: 16 Oct 2012
Location: West Yorkshire
Posts: 11018

United Kingdom 2013 Defender 110 Puma 2.2 XS DCPU Keswick Green
Do you have a copy of the Engineer's report stating the reasons behind that?
Post #814865 13th Feb 2020 7:06am
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dorsetsmith



Member Since: 30 Oct 2011
Location: South West
Posts: 4554

replacement chassis job, Question then M10, double hex Bolt, shear failure on one side front axle get second report Exclamation
Post #814888 13th Feb 2020 9:29am
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