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APK



Member Since: 13 Jan 2015
Location: London
Posts: 167

United Kingdom 2015 Defender 110 Puma 2.2 Adventure Corris Grey

Scotm wrote:
Suggest you get some 3M Heli tape fitted to stop the seals rubbing through again.



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Scotm, I've been using Post-it notes since the repair Laughing.
I will switch to 3M Heli tape as per your recommendation, thank you Thumbs Up



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 APK

MY2016 110 Adventure Corris Grey

Post #760637 25th Feb 2019 12:10am
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Sulisuli



Member Since: 30 Oct 2016
Location: South west
Posts: 2115

United Kingdom 2015 Defender 90 Puma 2.2 HT Corris Grey

Have you got your seat replaced ok? Being a sewage diver at least I know how deep the 💩 will be at work today.
2015 HT XS 90
2008 SVX 90
2000 XS TD5 90

Post #762057 5th Mar 2019 6:18pm
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doublea



Member Since: 12 Jul 2011
Location: Aberdeenshire
Posts: 416

Scotland 2015 Defender 110 Puma 2.2 USW Keswick Green

Virtually identical issues with our 110 Adventure. Also submitted claim for corrosion to roof rack and aluminium under body protection.

Not heard back from paint shop yet re approval from land rover

Quoted £840 for 12 month extended warranty, wondered if this was a fixed JLR price or dealer discretion price? Presumably there are non JLR options that are cheaper, but would they pay for dealer repair? Then again, a good independent would likely be a safer bet. Won't be long before defenders are never seen at official dealers. Current Steeds:
2015 110 UW in Grasmere Green
2003 BMW F650 the Hack
2000 Elise
1992 Ducati 888 (still in bits but soon to be st4s powered)

Post #762264 7th Mar 2019 12:44am
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APK



Member Since: 13 Jan 2015
Location: London
Posts: 167

United Kingdom 2015 Defender 110 Puma 2.2 Adventure Corris Grey

Sulisuli wrote:
Have you got your seat replaced ok?


Hi there Sulisuli, not yet. They took the vehicle back and replaced both rear door seals as the old seals had rust particles in them (from before the repair) and were causing friction to the repaired areas.

I will use the 3M Heli tape as recommended by Scotm when she is returned.

With regards to the seat, they spent a few days trying to assign liability to the 3rd party body repair shop (does not concern me as the end customer but wasted my time) and then once they got over that hurdle realised LR kept sending them the wrong part. I'm guessing this is because someone in parts from the dealers end is describing the visual attributes of the rear seat instead of quoting a specific part #, but of-course I cannot be certain.

A similar situation regarding the rear step. The dealer said they had to reject 9 steps that were sent to them as they were all damaged before finally getting a decent specimen from LR parts.

The will is there, but somehow the skill and end-to-end accountability is missing from the whole dialogue Sad

Would be grateful if anybody here could direct me to the specific Part # for the near-side 3rd row forward facing seat please. The version needs to be pimento red Adventure edition.

Many thanks Thumbs Up APK

MY2016 110 Adventure Corris Grey

Post #762874 11th Mar 2019 12:47pm
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APK



Member Since: 13 Jan 2015
Location: London
Posts: 167

United Kingdom 2015 Defender 110 Puma 2.2 Adventure Corris Grey

doublea wrote:
Virtually identical issues with our 110 Adventure. Also submitted claim for corrosion to roof rack and aluminium under body protection.

Not heard back from paint shop yet re approval from land rover

Quoted £840 for 12 month extended warranty, wondered if this was a fixed JLR price or dealer discretion price? Presumably there are non JLR options that are cheaper, but would they pay for dealer repair? Then again, a good independent would likely be a safer bet. Won't be long before defenders are never seen at official dealers.


Zagato did the dinitrol treatment for her twice over the past 3 years, so I'm guessing the structure holding the aluminium under body protection is good at my end or he would have mentioned it.

I believe the extended warranty is a JLR fixed price. I paid slightly more as I added the Land Rover Assistance option.

I need to check the corrosion to roof rack, thanks doublea Thumbs Up APK

MY2016 110 Adventure Corris Grey

Post #762875 11th Mar 2019 12:55pm
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PCM



Member Since: 25 Jan 2019
Location: North East
Posts: 151

United Kingdom 

I went to the dealer last week as mine is coming up to 5 years. They said the bodywork is 6 years and I should not worry about the issues I have, but wait another 9 months until they get worse.
That’s the standard bodywork warranty. They said the extended one is mechanical only.!!
Any comments?

Post #762966 11th Mar 2019 11:48pm
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Sulisuli



Member Since: 30 Oct 2016
Location: South west
Posts: 2115

United Kingdom 2015 Defender 90 Puma 2.2 HT Corris Grey

I will ask this week as I’m due to renew mine at the end of the month Being a sewage diver at least I know how deep the 💩 will be at work today.
2015 HT XS 90
2008 SVX 90
2000 XS TD5 90

Post #764230 18th Mar 2019 11:11pm
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APK



Member Since: 13 Jan 2015
Location: London
Posts: 167

United Kingdom 2015 Defender 110 Puma 2.2 Adventure Corris Grey

PCM wrote:
I went to the dealer last week as mine is coming up to 5 years. They said the bodywork is 6 years and I should not worry about the issues I have, but wait another 9 months until they get worse.
That’s the standard bodywork warranty. They said the extended one is mechanical only.!!
Any comments?


I was told by someone who works at the dealership that everyone really dislikes warranty work because of all the paperwork and the to and fro with LR. LR sent over 10 rear steps and the dealer kept rejecting them due to damages until they finally found a piece that was acceptable. My advice would be to start getting items identified and resolved well before the bodywork warranty runs out. That way you have time to sort things out if a replacement part has issues as well. Good people leave and if you have a good contact at the dealership, best to leverage that.

I finally got the my seat replaced and it was 1 month and 1 week after the damage took place, and 2 weeks after they thought they had the correct part# ordered.

All this would have been completely unacceptable if I didn't love my 110 so much.

Rust is already appearing on the replaced rear step joint and screws. Laughing

Does anyone know what the part# is for the outer part of the latch for the 110 window?

Thanks Thumbs Up



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 APK

MY2016 110 Adventure Corris Grey

Post #764969 23rd Mar 2019 12:46pm
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nidge n



Member Since: 04 Feb 2012
Location: Cheshire
Posts: 618

2012 Defender 110 Puma 2.2 XS CSW Orkney Grey

My rear window latch is the same, I am hoping it can be replaced

Post #765025 23rd Mar 2019 6:54pm
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dailysleaze



Member Since: 23 May 2013
Location: United Kingdom
Posts: 159

United Kingdom 

Here's the part: https://www.lrworkshop.com/parts/CPK000010

Post #765041 23rd Mar 2019 8:13pm
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APK



Member Since: 13 Jan 2015
Location: London
Posts: 167

United Kingdom 2015 Defender 110 Puma 2.2 Adventure Corris Grey

dailysleaze wrote:
Here's the part: https://www.lrworkshop.com/parts/CPK000010


Thank you Thumbs Up APK

MY2016 110 Adventure Corris Grey

Post #765049 23rd Mar 2019 8:40pm
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Sulisuli



Member Since: 30 Oct 2016
Location: South west
Posts: 2115

United Kingdom 2015 Defender 90 Puma 2.2 HT Corris Grey

Glad you got your seat sorted finally Thumbs Up Being a sewage diver at least I know how deep the 💩 will be at work today.
2015 HT XS 90
2008 SVX 90
2000 XS TD5 90

Post #765241 24th Mar 2019 10:22pm
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doublea



Member Since: 12 Jul 2011
Location: Aberdeenshire
Posts: 416

Scotland 2015 Defender 110 Puma 2.2 USW Keswick Green

Our sliding window blocks were corroded too and were highlighted at the pre 36 month inspection recently; usually these are replaced without fuss.

The issue with the underbody protection is tarnishing/corrosion of the aluminium finish. I gave the steel structure a good coating of dinitrol when new and it's fine.

I'll need to chase up the dealer on the warranty works, that's about a month since the inspection. The only mechanical issues were weaping swivel joints and the seals were replaced during the service.

I've decided not to go for the extended warranty, it's too expensive especially considering the expected mileage is less than 4000 per year. I got a couple of quotes from warranty wise (the one with Quentin's name on it) and another, but they weren't far behind. Non "benefits" were airbag cover and " technology" , like I need that for the alpine bt133 thing! Current Steeds:
2015 110 UW in Grasmere Green
2003 BMW F650 the Hack
2000 Elise
1992 Ducati 888 (still in bits but soon to be st4s powered)

Post #765249 24th Mar 2019 11:40pm
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APK



Member Since: 13 Jan 2015
Location: London
Posts: 167

United Kingdom 2015 Defender 110 Puma 2.2 Adventure Corris Grey

Sulisuli wrote:
Glad you got your seat sorted finally Thumbs Up


Unfortunately, they have screwed up yet again Banging Head

Some muppet probably left the upper half of the seat on the workshop floor and scuffed it.
Its either incompetence or they are having a laugh at my expense.


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 APK

MY2016 110 Adventure Corris Grey

Post #766099 30th Mar 2019 5:53pm
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familymad



Member Since: 13 Dec 2011
Location: Bucks
Posts: 2698

2016 Defender 130 Puma 2.2 HCPU Santorini Black

I also have proper vehicle OCD, but after 11 Defenders it just became anger.

The tolerances on the vehicle itself and the shoddy work from the dealer for warranty jobs just left me cold. For some it will drive them away, for others they mellow into “it’s just character” and watch as their investment slowly bubbles, flakes, corrodes and finally gets stolen.

I applaud you chasing these little bits of detail but stay away from the edge.... Whistle 1951 80" S1
1958 88" S2

Post #766182 31st Mar 2019 7:17am
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