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nitram17



Member Since: 08 Jun 2014
Location: newcastle
Posts: 1235

I am going to post every day(if I remember)in hope rather than expectation that Stacie will reply its 12 days now and counting!

Post #691371 6th Mar 2018 8:40am
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nitram17



Member Since: 08 Jun 2014
Location: newcastle
Posts: 1235

Still waiting LR........ Twisted Evil Twisted Evil Big Cry Big Cry

Post #691644 7th Mar 2018 7:17am
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nitram17



Member Since: 08 Jun 2014
Location: newcastle
Posts: 1235

14 Days & Counting ........even I am getting bored now,

Post #692066 8th Mar 2018 8:58pm
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Supacat



Member Since: 16 Oct 2012
Location: West Yorkshire
Posts: 5654

United Kingdom 2013 Defender 110 Puma 2.2 XS DCPU Keswick Green

In a word - escalate...

Post #692126 9th Mar 2018 7:31am
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ginjez



Member Since: 18 Sep 2011
Location: huddersfield
Posts: 1231

2014 Defender 90 Puma 2.2 HT Corris Grey

I bought an approved disco and it came with budget tyres. Dealer not interested, customer services not interested and finally the chief execs office told me that the items listed on the approved used programme were only a recommendation Rolling Eyes

Post #692252 9th Mar 2018 6:30pm
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nitram17



Member Since: 08 Jun 2014
Location: newcastle
Posts: 1235

15 days........ Big Cry

Post #692292 9th Mar 2018 8:34pm
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nitram17



Member Since: 08 Jun 2014
Location: newcastle
Posts: 1235

18 days..... Dog Sheep Sheep

Post #692786 12th Mar 2018 12:12pm
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Tdi4



Member Since: 24 Oct 2014
Location: Houten
Posts: 371

Netherlands 2008 Defender 110 Puma 2.4 CSW Stornoway Grey

So can say a lot about the LR customer relations.

But....... Nitram, this way they help you practice your counting! Not everyone is doing that, it takes a special person Rolling with laughter a defender from 1984 pretending to be a puma with a touch of Range Rover

Post #692792 12th Mar 2018 12:23pm
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Swine&Small



Member Since: 20 Mar 2017
Location: Norfolk
Posts: 699

United Kingdom 2015 Defender 90 Puma 2.2 Landmark LE Montalcino Red

Nitram will have run out of fingers and toes by Thursday Big Cry 2015 Defender 90" Landmark Montalcino
1950 Series one 80"
1967 Morris Traveller
2012 VW T5 Camper
Quod Abundat Non Obstat.

Post #692799 12th Mar 2018 12:43pm
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Tdi4



Member Since: 24 Oct 2014
Location: Houten
Posts: 371

Netherlands 2008 Defender 110 Puma 2.4 CSW Stornoway Grey

If I was him, I would start right now to look for some extra fingers and toes Laughing a defender from 1984 pretending to be a puma with a touch of Range Rover

Post #692801 12th Mar 2018 12:47pm
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nitram17



Member Since: 08 Jun 2014
Location: newcastle
Posts: 1235

[quote="Tdi4"]So can say a lot about the LR customer relations.

But....... Nitram, this way they help you practice your counting! Not everyone is doing that, it takes a special person Rolling with laughter[/quot

I know ...i forget stuff....idont know how I posted 15 days on the 9th and 18 days on the 12th.....i think I need help! Rolling with laughter

Post #692803 12th Mar 2018 12:56pm
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Swine&Small



Member Since: 20 Mar 2017
Location: Norfolk
Posts: 699

United Kingdom 2015 Defender 90 Puma 2.2 Landmark LE Montalcino Red

Alzheimers Society ? I am already a member Big Cry 2015 Defender 90" Landmark Montalcino
1950 Series one 80"
1967 Morris Traveller
2012 VW T5 Camper
Quod Abundat Non Obstat.

Post #692805 12th Mar 2018 12:58pm
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nitram17



Member Since: 08 Jun 2014
Location: newcastle
Posts: 1235

I wish I could.spell abacus....as I think we all need a crash course !

Post #692820 12th Mar 2018 2:30pm
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nitram17



Member Since: 08 Jun 2014
Location: newcastle
Posts: 1235

One potato ,two potato....... 19 days Whistle

Martin.... Does lr pm system still work on here ?or have they stopped the Link?

Post #693015 13th Mar 2018 8:31am
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Pickles



Member Since: 26 May 2013
Location: Melbourne
Posts: 3371

Australia 2013 Defender 90 Puma 2.2 CSW Keswick Green

Mate, if you're REALLY serious about this, you're wasting your time.
Like I said, do some homework & find someone in JLR's head office, and send them an email,....if you've got a genuine complaint, you will get a response.
One thing that not many do these days is write a letter?
May I suggest, write a letter to Ralf Speth (not sure of the spelling), address the letter by his correct title, and mark the letter "Personal/Confidential", & see what happens. Make sure the letter is properly prepared, typed correctly etc, and see how you go. If not Speth, find out the name of the "Big Chief" of customer relations & try them.
I'll give you an example. Several years ago, a cheque book was stolen from my letter box, $3500 of fraudulent cheques cashed. Not my fault, not my signature, so I contact my bank, make out a police report, travel to see the bank manager, have a nice interview, he says money will be put back in my account within a week, Two weeks go by, no money, ring the manager, he's out,..L/M to call me. Three weeks go by, no return call no funds in account. So, what do I do, I ring his "Chief Area Manager",.....who says "that is a disgrace, leave it with me"! HALF AN HOUR LATER, I get a call from my bank "manager",..full of apologies ra ra ra,...money's in my account that afternoon.
Pickles

Post #693152 13th Mar 2018 8:55pm
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