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familymad



Member Since: 13 Dec 2011
Location: Bucks
Posts: 3464

 2016 Defender 130 Puma 2.2 HCPU Santorini Black
Harwoods Tonbridge
Anyone used them?

Bought my ex demo off them 3 months ago and they're keen to have it back for service. Offered to collect it from Bucks and drop back off.

Any experiences? 1951 80" S1 2.0
1995 110 300TDI
1995 90 300TDI
Post #152087 26th Jun 2012 9:27pm
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chadjizz



Member Since: 25 Apr 2012
Location: sussex
Posts: 559

England 2013 Defender 130 Puma 2.2 HCPU Orkney Grey
my hi cap i had for the past year had been brought and serviced (by previous owner) and i took it back their for its 3rd service (36 000 miles). they seemed pretty good, tea coffee etc on reception, text me when it was ready a few hours later, even gave the inside a light clean... even sent me reminders months later when other bits where due to have work done like the breaks.
but i have never used a different dealership so don't know what to compare them too.

but they were really Censored when i wanted to do a px for a new one with them, took months to get back to me and never seemed like they wanted the deal so i went else where.
Post #152103 26th Jun 2012 10:19pm
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bm52



Member Since: 04 Apr 2010
Location: Kent
Posts: 2189

United Kingdom 2014 Defender 110 Puma 2.2 XS CSW Havana
Bought my Puma and FL from them. Had a 1st class purchase sales and service experience from them on all occaisions. nothing has been too much trouble for them and vehicles always returned clean.

Very good service IMHO. Thumbs Up BM52
Post #152104 26th Jun 2012 10:23pm
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familymad



Member Since: 13 Dec 2011
Location: Bucks
Posts: 3464

 2016 Defender 130 Puma 2.2 HCPU Santorini Black
How much for the 1st service? 1951 80" S1 2.0
1995 110 300TDI
1995 90 300TDI
Post #155273 12th Jul 2012 5:48pm
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Zagato
Site Supporter


Member Since: 08 Jan 2011
Location: Billingshurst West Sussex
Posts: 4990

United Kingdom 
Harwoods Edenbridge very good also, ranked about 7 apparently out of all the UK's branches. think it was £380 for my first service, quite happy for you to chat and see what they are doing while they work Thumbs Up

A good dealership or independent is so important, I do feel sorry for the guys that have bad dealerships near them. LR need to sort them out Rolling Eyes

Some have haggled their first service down to £250 - good luck with that though in the south Shocked
Post #155276 12th Jul 2012 5:53pm
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ZeDefender



Member Since: 15 Sep 2011
Location: Munich
Posts: 4731

Germany 2011 Defender 110 Puma 2.4 SW Baltic Blue
Zagato wrote:
A good dealership or independent is so important

God, you're right there - it's the difference between feeling you've bought a heap of trouble and feeling king of the road.
Happily, I am now the latter Smile

The first service at my "new" dealers was 450 Euros, so almost exactly the same as in the UK - pleasant surprise considering the cost of living here... Tell someone you love them today because life is short.
But shout it at them in German because life is also terrifying and confusing...
Post #155290 12th Jul 2012 7:47pm
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bm52



Member Since: 04 Apr 2010
Location: Kent
Posts: 2189

United Kingdom 2014 Defender 110 Puma 2.2 XS CSW Havana
Agree with the above. I have always had an excellent service from Gigglepin as well. Always helpful and nothing is ever too much trouble for them. BM52
Post #155299 12th Jul 2012 8:28pm
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