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T1G UP



Member Since: 08 Dec 2009
Location: Bath
Posts: 3101

England 2011 Defender 110 Puma 2.4 XS CSW Orkney Grey
ooh

guess they don't see it the same way as you
Post #148632 4th Jun 2012 10:21pm
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BigRuss



Member Since: 15 May 2010
Location: Norfolk
Posts: 2785

United Kingdom 2010 Defender 110 Puma 2.4 USW Santorini Black
T1G UP wrote:
ooh

guess they don't see it the same way as you


They do, shame it took 4 weeks for them to see it the same way Whistle Russell
2011MY 110 XS USW Black
Post #148661 5th Jun 2012 6:46am
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BigRuss



Member Since: 15 May 2010
Location: Norfolk
Posts: 2785

United Kingdom 2010 Defender 110 Puma 2.4 USW Santorini Black
Well I have it back at last........
1. the engine has been filled with mobile fully synthetic oil! Need to check if that is alright!
2. The muppets only stamped the book, and didn't tick the corrosion check or brack fluid replacement so need to check that!
3.The rear brakes had uneven wear so they are clattering
4. There is a squeal of something binding in the back so need to investigate that!
5. I has been cleaned inside and out but not found a clean Part yet!
6. They for some reason thought I would be happy to pay full price for the B service after Being 3 weeks late! Needles to say that didn't happen Whistle
7. I can already see they didn't repaint on of the rusty load guard brackets.
8. The turbo has developed a rather loud whistle from time to time.

So to sum it up an absolutely fantastic service form Lancasters and another happy customer!















Rolling with laughter Rolling with laughter Rolling with laughter Rolling with laughter Rolling with laughter what a bunch of Censored pigs Russell
2011MY 110 XS USW Black
Post #149319 9th Jun 2012 9:26am
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BigRuss



Member Since: 15 May 2010
Location: Norfolk
Posts: 2785

United Kingdom 2010 Defender 110 Puma 2.4 USW Santorini Black
Well I have now had the defender back Andorra a week and been able to review all the documents and get a feel for the vehicle again. I've also just had a chat with the garage who evidently don't know how to service a defender Shocked

I can report that the brake fluid has not been replace as per the front of the service book and I can also report that the corrosion check has not been completed! And to rub salt in the wound a screeching/grinding should has appeared between 60 & 65 mph Evil or Very Mad

The response I have got back from the garage is I don't know what I'm talking about they know more about service intervals that me, well that was until I told him to look in a service log book and read what I tell you. To which the idiot has admitted they haven't been servicing defender properly for the last 5 years! Shocked

I think I'll try the land rover garage at ascot! Russell
2011MY 110 XS USW Black
Post #150511 15th Jun 2012 5:18pm
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LandRoverAnorak



Member Since: 17 Jul 2011
Location: Surrey
Posts: 11240

United Kingdom 2013 Defender 110 Puma 2.2 USW Orkney Grey
Just got my wifes' Freelander back from Ascot. Collected from home and returned afterwards, washed, polished and vacuumed. I've no idea whether they've changed the oil of course, but I can't fault their customer service Laughing Darren

110 USW BUILD THREAD - EXPEDITION TRAILER - 200tdi 90 BUILD THREAD - SANKEY TRAILER - IG@landroveranorak

"You came in that thing? You're braver than I thought!" - Princess Leia
Post #150520 15th Jun 2012 6:40pm
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