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Nick T



Member Since: 29 May 2011
Location: Bolton
Posts: 203

England 2010 Defender 90 Puma 2.4 HT Galway Green
Land Rover complaints dept.
Rather than go through all the rigmorall via stealers. Does anyone have an email contact direct to someone at complaints LR?

Cheers
Post #141697 25th Apr 2012 7:17pm
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chadjizz



Member Since: 25 Apr 2012
Location: sussex
Posts: 559

England 2013 Defender 130 Puma 2.2 HCPU Orkney Grey
can i ask what problems you have been having?
Post #141702 25th Apr 2012 7:34pm
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pope10001



Member Since: 15 Oct 2011
Location: Dulverton
Posts: 489

United Kingdom 1992 Defender 90 200 Tdi HT Zermatt Silver
Good luck with that! If there was such an email youd'e have to wait ten years for an answer!
Post #141704 25th Apr 2012 7:36pm
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Laurie



Member Since: 22 Feb 2008
Location: Sussex, England
Posts: 2897

England 2005 Defender 90 Td5 XS CSW Bonatti Grey
This is as good as you'll get.....

For After Sales enquiries, contact the Land Rover Customer Service Centre on:
Telephone: 08705 000 500.

Write to:
Customer Relationship Centre
Abbey Road
Whitley
Coventry
CV3 4LH
Call centre opening hours
Land Rover Customer Service:
Monday to Friday 8:30am - 5:30pm 
Post #141708 25th Apr 2012 7:43pm
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Nick T



Member Since: 29 May 2011
Location: Bolton
Posts: 203

England 2010 Defender 90 Puma 2.4 HT Galway Green
Problem- 90 went in for water ingress problems. Panels were shifted, gutter sealed with sealant. Passenger door now catches/paint being rubbed off. If parked on a slight incline the door is so tight it will not open. Apparently because I have a non LR manufactured roof rack (fitted after the poor repairs) the dealer has refused to sort.
Post #141712 25th Apr 2012 7:50pm
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bpman



Member Since: 21 May 2008
Location: Oslo
Posts: 8069

2008 Defender 110 Puma 2.4 SVX Station Wagon Santorini Black
LR helpdesk

Thumbs Up
Post #141719 25th Apr 2012 8:13pm
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Nick T



Member Since: 29 May 2011
Location: Bolton
Posts: 203

England 2010 Defender 90 Puma 2.4 HT Galway Green
Laurie-thankyou. Thumbs Up I've only driven/owned Land Rovers for 23 years. Done the trialling scene, rebuilds, etc, had the series motors and enjoyed every minute Very Happy My gripe is LR customer service/workmanship.
Post #141726 25th Apr 2012 8:40pm
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Nick T



Member Since: 29 May 2011
Location: Bolton
Posts: 203

England 2010 Defender 90 Puma 2.4 HT Galway Green
bpman wrote:
LR helpdesk

Thumbs Up



We will see. Rolling Eyes
Post #141728 25th Apr 2012 8:42pm
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pope10001



Member Since: 15 Oct 2011
Location: Dulverton
Posts: 489

United Kingdom 1992 Defender 90 200 Tdi HT Zermatt Silver
The department isn't that big! It is that useless though! Rolling with laughter
Post #141786 25th Apr 2012 10:00pm
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kingofthesparks



Member Since: 06 Jan 2011
Location: Very close to Watford gap services , northants
Posts: 987

United Kingdom 2012 Defender 90 Puma 2.2 HT Fuji White
Wrong department there , you need the Land Rover Chief Complaints Manager


Post #141799 25th Apr 2012 10:17pm
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Laurie



Member Since: 22 Feb 2008
Location: Sussex, England
Posts: 2897

England 2005 Defender 90 Td5 XS CSW Bonatti Grey


Admin note: this post has had its images recovered from a money grabbing photo hosting site and reinstated Mr. Green  
Post #141805 25th Apr 2012 10:27pm
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Small Clanger



Member Since: 22 Jun 2011
Location: UK
Posts: 210

United Kingdom 
I found LR Customer services extremely friendly and helpful. They sorted my problem (key/alarm fob problem) and chased up the dealers on my behalf. Follow-up call to check I was happy. Very Happy

The Defender's a pile of old junk but the keyfob's a beauty.
Post #141851 26th Apr 2012 9:57am
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Bearcat



Member Since: 09 Dec 2011
Location: Dublin
Posts: 57

Ireland 
It's a defender for gods sake. Expect the unexpected.

Laughing Current...07 90 Puma commercial
Porsche 930 1988 (laid up)
Previous Td5 90 & V8 90
Post #141869 26th Apr 2012 12:37pm
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Naks



Member Since: 27 Jan 2009
Location: Stellenbosch, ZA
Posts: 2598

South Africa 2010 Defender 90 Puma 2.4 SW Alpine White
Tweet about your issue to @landrover_uk, @landrover, @LandRoverUKPR, @jaguarlandrover --
2010 Defender Puma 90 + BAS remap + Alive IC + Slickshift + Ashcroft ATB rear
2015 Range Rover Sport V8 Supercharged



Defender Puma Workshop Manual: https://bit.ly/2zZ1en9
Discovery 4 Workshop Manual: https://bit.ly/2zXrtKO
Range Rover/Sport L320/L322/L494 Workshop Manual: https://bit.ly/2zc58JQ
Post #141876 26th Apr 2012 12:55pm
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