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jimjamken

Member Since: 01 Mar 2023
Location: Surrey
Posts: 95

Charging stays in initialising

Hi all, last night, my Defender didn't charge on timed charging. This morning, after dropping my youngest to school, I plugged it in for immediate charging, and it won't charge, just stays on 'Initialising'. I noticed there was a software update over the weekend and this is the first time I've tried charging since then, which may just be a coincidence. I've got LR Assist coming out this morning, but I wondered if anyone else has had this issue recently.

7th May 2025 8:50am

Oneblack

Member Since: 14 Oct 2024
Location: Here
Posts: 16

Hi, what version of SW update did you get?

7th May 2025 10:25am

jimjamken

Member Since: 01 Mar 2023
Location: Surrey
Posts: 95

I'm not sure - checked on Pivi and it says the last software update was Dec 24 but it definitely updated something this weekend - any idea how I can check that?

7th May 2025 10:29am

Oneblack

Member Since: 14 Oct 2024
Location: Here
Posts: 16

In any case, whenever living pro is updated there’s the following passage in the release notes:

PHEV only: Please note that for a short period of time, you may experience some disruption in the EV capabilities after the update has completed. Please disconnect the vehicle charger and ensure the battery has a minimum charge level of 25% before starting the update.

So maybe give it some time…

7th May 2025 10:31am

jimjamken

Member Since: 01 Mar 2023
Location: Surrey
Posts: 95

Good point on the boilerplate text that normally comes with an update. LR assist guy was brilliant and worked out it was the wall charger needed resetting, not the car at all. The clue was when plugging it in, it didn't lock in so wasn't receiving any power. While he was here, though, he picked up a fault with the driver's airbag....good job it's going into the dealership soon...something else for the list!

7th May 2025 11:05am

gcjt

Member Since: 18 Jun 2023
Location: Gold Coast
Posts: 9

Only time I have experienced this is when I accidentally connect the charger before turning it on. If I ensure the charger is on and ready before connecting to the vehicle I never experience this issue.

12th May 2025 12:37pm

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