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farmtruck



Member Since: 08 Apr 2025
Location: Scotland
Posts: 9

United Kingdom 
Approved used - hah!
Against my better judgement I recently bought a used LR management vehicle - 2023 D300 110 Defender recently from Stratstone in Stockton on Tees.

On drive home I noticed a loud rattle from front suspension and defective front parking sensors.

Booked it in locally and it needs new parking sensors, new drop link and new radius arm due to the bushes in the latter two being worn out (at 14k miles!!!). LR have agreed to do all this under warranty, which has saved me a fight with the dealer that sold me this lemon. Anyway, the moral of the story is there is very little to be gained by buying approved used since the "165 point" inspection is clearly not done properly, if at all.

Rant over!
Post #1064996 8th Apr 2025 2:02pm
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F-Typical



Member Since: 05 Sep 2024
Location: Hereford
Posts: 54

United Kingdom 
Well - broadly - if JLR pay dealerships for the Approved Used inspection, taking a punt on it being fine at 14k of JLR 'management' miles by not doing the inspection would seem both normal behaviour for a dealership (regardless of who they are franchised to), and indicative of some commercial naivety on the part of JLR.

In the days of BL, they used to pay dealerships to do a PDI. The dealerships pocketed the cash and told customers to report any problems at the 500 mile 'Running In' Service.
Post #1065032 8th Apr 2025 7:50pm
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Mrburt



Member Since: 04 Jan 2023
Location: Shropshire
Posts: 40

United Kingdom 
Out of interest how much did you pay for the D300?
I am on the cusp of moving on my 2023 110 D300 16k miles and was looking for guide prices. Regards
Post #1065040 8th Apr 2025 9:02pm
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lightning



Member Since: 23 Apr 2009
Location: High Peak, Derbyshire
Posts: 3094

United Kingdom 
Well a couple of faults that the dealer is fixing doesn't make it a "lemon".
Post #1065052 8th Apr 2025 10:17pm
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jim4244



Member Since: 13 Apr 2014
Location: Bedfordshire
Posts: 934

England 2013 Defender 90 Puma 2.2 CSW Fuji White
Sadly "Good" Land Rover main dealerships are few and far between..

Jim
Post #1065065 9th Apr 2025 4:46am
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BrettMRC



Member Since: 02 Jan 2024
Location: South West
Posts: 30

United Kingdom 
I had an approved used Range Rover awhile back, (L405) it had less than 15k on it. (5 years old)

As part of the deal they threw in a service and new MOT ahead of collection.

About 1000 miles later Mrs reported noise under braking, I had a look and the pads and discs were shot - which was odd given that there wasn't an advisory for pad wear on the MOT...

LR tried to bill me around £2700iirc - in the end the sales side of the business had to cover most of that.

People wonder why used car salesman, and LR in particular get a bad name - this is why.

(I wouldn't have walked away from the sale if the issue had been know in advance - but it was clearly a rubber MOT)
Post #1065071 9th Apr 2025 7:34am
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blackwolf



Member Since: 03 Nov 2009
Location: South West England
Posts: 17740

United Kingdom 2007 Defender 110 Puma 2.4 DCPU Stornoway Grey
lightning wrote:
Well a couple of faults that the dealer is fixing doesn't make it a "lemon".


It does however make a complete mockery of the "165 point inspection".

It is also, of course, illegal to sell an unroadworthy vehicle, and it sounds as though the OP's vehicle would not pass a roadworthiness test.
Post #1065101 9th Apr 2025 10:59am
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Muehae



Member Since: 17 Jun 2023
Location: Erding
Posts: 28

Germany 
Re: Approved used - hah!
farmtruck wrote:
needs new parking sensors, new drop link and new radius arm due to the bushes in the latter two being worn out (at 14k miles!!!).


Still... a bit strange, is it not? How is this wear and tear possible at 14k? Any clue? Maybe Accident related? How else should a parking sensor need replacing. Really strange.
Post #1065116 9th Apr 2025 1:15pm
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farmtruck



Member Since: 08 Apr 2025
Location: Scotland
Posts: 9

United Kingdom 
It must be defective parts at that low mileage since LR are replacing under warranty, which they surely would not if there was even a hint of it being normal wear. There are a few other similar posts out there, one referencing the same parts being replaced on a Jan 2023 defender with 4000 miles! If only LR could do the design then get Toyota to source the parts and manufacture it would be an unbeatable vehicle.

Agree with lack of inspection comments - when I asked to see the "165 point" inspection document pre-sale they sent a lame document with about a dozen checks on it that were along the lines of:

wheels: yes,
engine: maybe,
paint: yes etc.

Probably about the best you can hope for from a LR garage. Nice machine to drive but if it gives me any more grief I'll go back to Land Cruisers in a heartbeat.
Post #1065128 9th Apr 2025 3:41pm
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farmtruck



Member Since: 08 Apr 2025
Location: Scotland
Posts: 9

United Kingdom 
It also strikes me that since it was previously a Land Rover "management" vehicle this presumably means that a manager at LR was driving around in an obviously (to me) faulty vehicle and didn't think or couldn't be bothered to get it attended to. Says a lot about the culture in the company.
Post #1065130 9th Apr 2025 3:47pm
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blackwolf



Member Since: 03 Nov 2009
Location: South West England
Posts: 17740

United Kingdom 2007 Defender 110 Puma 2.4 DCPU Stornoway Grey
Re: Approved used - hah!
Muehae wrote:
... How is this wear and tear possible at 14k? Any clue? Maybe Accident related? How else should a parking sensor need replacing. Really strange.


Perhaps it has been "clocked" prior to sale.
Post #1065132 9th Apr 2025 4:01pm
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Grouse



Member Since: 16 Apr 2012
Location: on the hill
Posts: 531

The Clue, is in the phrase LR Management Vehicle - aka LR Experience Vehicle in some circles !

I looked at one myself a few years ago, countless panels resprayed, chassis scuffs and full of mud, worn bushes - the list was endless - on the bright side she looked good from a distance with her new alloy wheels and tyres, and a polish ! How many people crawl around under a SH vehicle - or ask for it to be put on a ramp…
Post #1065139 9th Apr 2025 6:19pm
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lightning



Member Since: 23 Apr 2009
Location: High Peak, Derbyshire
Posts: 3094

United Kingdom 
The "inspection" are just garbage. The last used vehicle l bought had a "120 point inspection" and someone had gone down the list and just ticked all the boxes, there's no way you could do that if you had actually done the inspection.

Similar, after 1,000 miles it needed discs and pads.
Post #1065153 9th Apr 2025 7:33pm
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R1 paul



Member Since: 30 Dec 2022
Location: Hungerford
Posts: 7

 
Agree with Grouse, I unknowingly bought one and had nothing but trouble with it. Worn parts, blocked rad, faulty cameras, stained seats, it would take me a week to list everything
Post #1065170 9th Apr 2025 9:32pm
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Crazymind



Member Since: 11 Jun 2024
Location: Glasgow
Posts: 249

United Kingdom 
Being a capable off road they might have used it off road… which is not a problem if it is fixed after…
Post #1065171 9th Apr 2025 9:35pm
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