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LR_Bucks



Member Since: 25 Nov 2021
Location: Buckinghamshire
Posts: 5

United Kingdom 
Electronic fault - total electric failure
Defender 110 XS edition D250 - collected end of April earlier this year.

Driving today - hit with the following warnings randomly:
1. stop safely electronic failure detected
2. Suspension fault detected
3. Gearbox fault detected

(Along with other electronic alerts search as hill descent control not available)

Vehicle forced into neutral and can't reselect a gear, forced to stop.
Car won't restart - currently awaiting recovery.

Suspect a faulty alternator - has anyone experienced the above?!
Post #1038159 22nd Jun 2024 8:48pm
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lightning



Member Since: 23 Apr 2009
Location: High Peak, Derbyshire
Posts: 2777

United Kingdom 
Haven't heard of any other total breakdowns. Although one or two alternator failures have been reported.

What battery voltage is showing on your screen, if any?

I hope it's soon repaired, please update with any developments.
Post #1038293 24th Jun 2024 5:26pm
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lightning



Member Since: 23 Apr 2009
Location: High Peak, Derbyshire
Posts: 2777

United Kingdom 
Any update on your Defender?
Post #1040659 21st Jul 2024 8:35pm
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mmbanf



Member Since: 16 Mar 2021
Location: Milano
Posts: 163

Italy 
Post #1040679 22nd Jul 2024 7:10am
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lightning



Member Since: 23 Apr 2009
Location: High Peak, Derbyshire
Posts: 2777

United Kingdom 
That sounds like they don't know what the fault is. l wonder if there's any update. l've got a few friends with Defenders, all but one MHEV diesel and none of them have had any issues with battery charging.

l know there's been a fair bit of it on the Grenadier
Post #1040747 22nd Jul 2024 6:57pm
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LR_Bucks



Member Since: 25 Nov 2021
Location: Buckinghamshire
Posts: 5

United Kingdom 
Apologies for not posting an update - only excuse is having an 11 week old!

I collected the car just over 3 weeks after the breakdown - with the 12v battery and DC/DC converter both replaced to supposedly resolve the issue.

It seems the DC/DC converter was the issue - but when I pushed the service team for an answer on what has caused this, the answer I received was only 'general wear and tear' - sure, after only 1,400 miles?!

Apparently there have been a few instances of this (within the Marshalls UK dealer group) - and it's been escalated to JLR.

I've requested a more detailed technical report which they have agreed to but I'm still waiting for this, have chased again this week.

The vehicle has since managed a 400 mile round trip without fault since then, though - so hopefully nothing further goes wrong.
Post #1040952 25th Jul 2024 8:28am
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lightning



Member Since: 23 Apr 2009
Location: High Peak, Derbyshire
Posts: 2777

United Kingdom 
l hope so as well, l shudder to think what this would cost out of warranty.

My local independent LR specialist has a lovely 2014 110 XS Utility just come in, and have offered me £15,000 plus that vehicle for my 2022 90 Commercial.

l have to say, l did think about it to the point where l am going to borrow it for a few hours to see what l think of it.
Post #1041129 27th Jul 2024 5:08pm
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jkc74



Member Since: 29 Nov 2024
Location: scotland
Posts: 1

United Kingdom 
our 21 plate Defender 110, sadly 6 months out of manufacturer warranty, was towed last week for 'electrical fault' warning and then full shut down of car. Finally after having the recovered car 12 days LR dealership have diagnosed new DC converter required. Obviously it's expensive but I'm suspicious that somethings going on coz dealership said they would part fund the fix and because the part is on back order they would provide a hire car. Plus they will seek a contribution directly from LR? Very good but all seems highly suspect to me, perhaps the dealership missed something during the service in April? Perhaps there was a recall but we weren't included? Anyone else think it smells fishy? Where should I go with this?
Post #1053313 29th Nov 2024 11:03am
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91dm



Member Since: 26 Feb 2024
Location: Ireland
Posts: 27

Ireland 
So my 2022 D250 has the same issue, it’s currently in the garage and they’ve said it’s the DC converter. Luckily I’m just inside my warranty time wise and have covered 40k miles.

Is there an issue with the DC converter parts, I’ve read one other forum with this issue.
Post #1053334 29th Nov 2024 2:43pm
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Nuclear Nick



Member Since: 21 Aug 2021
Location: Southwest
Posts: 284

United Kingdom 
jkc74 wrote:
our 21 plate Defender 110, sadly 6 months out of manufacturer warranty, was towed last week for 'electrical fault' warning and then full shut down of car. Finally after having the recovered car 12 days LR dealership have diagnosed new DC converter required. Obviously it's expensive but I'm suspicious that somethings going on coz dealership said they would part fund the fix and because the part is on back order they would provide a hire car. Plus they will seek a contribution directly from LR? Very good but all seems highly suspect to me, perhaps the dealership missed something during the service in April? Perhaps there was a recall but we weren't included? Anyone else think it smells fishy? Where should I go with this?


I don’t think this is fishy. You’re being offered contribution outside of warranty. I’d accept and not look back. 23.5MY 90 V8 Carpathian grey
Post #1053507 30th Nov 2024 9:32pm
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lightning



Member Since: 23 Apr 2009
Location: High Peak, Derbyshire
Posts: 2777

United Kingdom 
Please come back and update with how much it cost after Land Rover's contribution
Post #1053509 30th Nov 2024 10:01pm
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