 | Home > Off Topic > Consumer affairs programme tackles JLR |
 
|
|
|
| spudfan Member Since: 10 Sep 2007 Location: Co Donegal Posts: 4500  
|
There was a consumer affairs programme on our national television station recently. One of the topics being investigated was a Land Rover Discovery whose 2.0 litre Ingenium engine gave up at 50,000 miles.They were second owners having bought it as a low milage vehicle. It was serviced by a Land Rover maindealer from new.
The most Land Rover would give was 20% of the cost to replace the engine. There was a lady from JLR talking to the journalist about DPF's and how that was the cause of the engine failure. How they clogged up, needed to be cleared etc. If it was not sad it would have been comical. JLR were saying that the vehicle had been bought outside of the JLR network and was out of warranty. The reporter was telling us of FACEBOOK groups set up by similarly effected owners which ran into thousands of people. 50,000 miles is not an acceptable figure for an engine life. Question. Are the replacement 2.0 litre Ingenium engines fitted any better than the units they are replacing? I could put a link for the programme up but it probably will not work in the UK. You might find it elsewhere online. "The Complaints Bureau" 04. Episode 4 Conor Pope takes on the case of the car owner left almost €12,000 out of pocket, after his vehicle failed without warning on a motorway. ........................................................................................................................................... To add insult to injury. Mercedes are still replacing E Class corroded subframes no matter what age the vehicle, milage or where you bought it. https://www.boards.ie/discussion/205806727...d-subframe 1982 88" 2.25 diesel 1992 110 200tdi csw -Zikali 2008 110 2.4 tdci csw-Zulu 2011 110 2.4 tdci csw-Masai |
||
30th Mar 2024 12:43pm |
|
| spudfan Member Since: 10 Sep 2007 Location: Co Donegal Posts: 4500
|
The distributor of the INEOS GRENADIER over here is a company that organises corporate events. 1982 88" 2.25 diesel
1992 110 200tdi csw -Zikali 2008 110 2.4 tdci csw-Zulu 2011 110 2.4 tdci csw-Masai |
||
|
30th Mar 2024 4:06pm |
|
| markb110 Member Since: 22 May 2010 Location: Guildford Posts: 2525  
|
It’s far too late now, those lifestyle consumers that JLR placed above in importance of the faithful advocate's of the brand have either gone or won’t be far off it once the loan / PCP agreements have expired.
It’s not that you can ever call EV’s the next fad, it’s just people looking at their current finances and everything they read about JLR on social media. Read any post that JLR tries to post and it is absolutely slated in the comments section. Most of which I bet are none owners and it’s either hearsay just an excuse to bash the brand. Either way, lifestyle owners with no knowledge of the history just regard it as a car and will move onto something that they will feel won’t make them a target at the school gates or even parked in a city. Throw in the fear of unreliability and a company that charges a premium for a product that is not fit for purpose and throws the owner under a bus. That person will go, and won’t be back. And that’s before we mention normal running costs, ever increasing fuel bills and insurance companies that won’t insure Land Rover products. Even wifey that has had a three door Freelander one, a four door Freelander one, Discovery TD5, Discovery 3, Evoque, Discovery Sport, Discovery Sport Ingenium, Velar, and her current Velar is already talking of giving up with JLR when her insurance renewal comes up next month if last years increase was anything to go by. She should be classed as an advocate by the dealer, but they never call or email to ask how she is getting on, they never invite her in to see the latest models coming into the show room. So based on that, why would the everyday lifestyle consumer with bills to pay buy another in the hope insurance will go down, that some  won’t let their tyres down, that some greedy council wont put up parking charges for diesels and SUVs to add to the daily commuting costs, and then finally hoping the engine won’t grenade itself just before Xmas or on the family holiday.
Sorry to say it, but that company and especially the Jaguar side is in a bad place that it will struggle to recover from it’s reputation, no matter how it tries to spin its profitability figures. |
||
|
30th Mar 2024 5:17pm |
|
| DSC-off Member Since: 16 Oct 2014 Location: North East Posts: 1352  
|
No. They're exactly the same as the first engine they're replacing. If the problem is related to the DPF and regeneration cycles, as stated, then it will be just as likely to fail again. The DPF is part of the emissions system, so it can't be changed, otherwise the emissions certification is not valid. Just the same as with a tdv6 engine that can snap it's crankshaft at any mileage. You can pay upwards of £20,000 for a new engine and fitting but it's the same engine design and same crankshaft. The new one is just as likely to do the same again. Unless you're Christan and Vera of LR Time (YouTube), the bills and/or skills to repair the engine are beyond most owner's capability. (A great watch, if you've not found the channel yet)  |
||
|
31st Mar 2024 12:06am |
|
| spudfan Member Since: 10 Sep 2007 Location: Co Donegal Posts: 4500
|
Thanks for that clarification, it does not make for happy reading.
I do not think they are interested in solving problems as they are much too busy working on the next incarnation of the vehicle. Their target audience will immediately trade in their existing vehicle for the newer model. Resolving problems takes people, time and resources. Less CAD and more physical testing during development would eliminate most of these issues. 1982 88" 2.25 diesel 1992 110 200tdi csw -Zikali 2008 110 2.4 tdci csw-Zulu 2011 110 2.4 tdci csw-Masai |
||
|
31st Mar 2024 2:10pm |
|
|
|
| All times are GMT + 1 Hour |
< Previous Topic | Next Topic > |
Posting Rules
|
Site Copyright © 2006-2024 Futuranet Ltd & Martin Lewis
