 | Home > Puma (Tdci) > Q068 and Autologic tune |
 
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| chrisbowler Member Since: 25 Jun 2011 Location: wales Posts: 101  |
I use Autologic as a professional tool - speak to Autologic ( 01865 870050) and explain the problem and I am sure they will arrange for the tune to be re instated - - As LR bring out new software changes, Autologic incorporate these in the performance tunes - I t all depends when you had the tune put on.
Regards Chris Bowler |
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27th Jul 2011 9:30pm |
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| K9F Member Since: 12 Nov 2009 Location: Bournemouth Posts: 9610  
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If your tune was installed before June last year your tune is NOT compatable with the Q068 upgrade and the later Autologic Tune standard will most certainly have to be installed that ironed out the 'incompatability Gremlins!'
As long as you have your original Autologic Certification including the unique serial number designated when the licence was purchased for your software download, the individuals who installed it for you will reinstall it free-gratis. If you have any issues 'pm' me and I can give you the number of an individual you can call direct at Autologic who will undoubtedly sort any issues out for you! I always inform the dealers now that under no circumstances are they to upgrade/overwrite my software and my records now state that I have an Autologic Tune installed. Doesn't matter to me any more as I am out of warranty and had two years excellent performance out of my tune (with the exception of the software incompatability issue when a total refund was offered.) Autologic invited me to their premises where I got a guided overview how they develop their software for tuning and diagnostics whilst they sorted my issues out. Informative trip and a good day out with successful results in the end! Let me know if I can be of any assistance.  If you go through life with your head in the sand....all people will see is an ar5e!!
Treat every day as if it is your last....one day you will be right!! |
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27th Jul 2011 9:41pm |
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| cobs Member Since: 12 Jun 2008 Location: North Yorkshire Posts: 336 
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chrisbowler & K9F - thanks for the replies - my Autologic tune was installed before June last year so first I'll go back to the guy who installed it. At least now it's clear that I need the latest tune. I'll let you know how I get on.
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27th Jul 2011 11:12pm |
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| K9F Member Since: 12 Nov 2009 Location: Bournemouth Posts: 9610
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Cobs,
If your installer does lots of Defenders he will be well-aware of the incompatability issues with Q068 as dealers were informed not to continue installing that particular version of Autologic Tune, it went on for several weeks before it was eventually sorted. May be worth showing your dealer this thread and my previous postings on the issue should he decide to play 'hardball!' Have sent you all the details I still have via 'pm' if you have no joy head straight to Autologic direct!
Good luck! If you go through life with your head in the sand....all people will see is an ar5e!! Treat every day as if it is your last....one day you will be right!! |
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28th Jul 2011 12:31pm |
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| cobs Member Since: 12 Jun 2008 Location: North Yorkshire Posts: 336
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K9F thanks - tried Autologic but your contact out until Monday. Installer knew about Q068, only problem is Autologic operate a credits system so if the installer takes the Autologic tune off then it 'credits' him with one system which he can put back on at a later date. Of course if he hasn't taken it off in the first place................... He's going to ring Autologic tomorrow, hopefully shouldn't be a problem.
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29th Jul 2011 12:14am |
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