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Jim_Bean



Member Since: 10 May 2011
Location: Staffordshire / Shropshire border
Posts: 603

United Kingdom 2013 Defender 110 Puma 2.2 XS CSW Santorini Black
Never used Conti spare knackered??
I was walking back to my Landy yesterday and noticed that the tyre seems to have blown! It has a large distorted bulge in the sidewall at the top of the tyre.

The tyre has never even touched the tarmac or been off the back wheel. I rang the dealer and was greeted with "tyres are not covered under the vehicle warranty sir".

Excellent.



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Post #341160 27th Jun 2014 12:52pm
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blackwolf



Member Since: 03 Nov 2009
Location: South West England
Posts: 16895

United Kingdom 2007 Defender 110 Puma 2.4 DCPU Stornoway Grey
That may be so but they are covered by the sale of goods act etc and for a tyre which has clearly never been used to be in that state I would suggest indicates that it is not fit for purpose nor of merchantable quality. Given that (based on your signature block) the tyre is only a year old I am sure that you have valid claim for a replacement, and furthermore the vehicle warranty is irrelevant in this situation.

If it was me I would do a bit of extra research (internet and/or CAB) and then politely but firmly explain the situation to your dealer. The dealer supplied the car and tyre to you, your contract is with him, he has the legal duty to sort it out.

Good luck!
Post #341166 27th Jun 2014 1:21pm
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Jim_Bean



Member Since: 10 May 2011
Location: Staffordshire / Shropshire border
Posts: 603

United Kingdom 2013 Defender 110 Puma 2.2 XS CSW Santorini Black
Thanks for the advise. Yes - its a 2013 Defender.

I'm just googling around at the moment for some legal backup and i'll also contact Continental directly.
Post #341167 27th Jun 2014 1:24pm
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roel



Member Since: 08 Aug 2009
Location: Lelystad
Posts: 2039

Netherlands 2003 Defender 90 Td5 PU Caledonian Blue
There is waranty on tyres too.
I had a problem with my Vredestein wintrac tyres. A few email and a visit later and I have a 40% discount on a new set off tyres including mounting etc. Good service from Vredestein I have to say as I expected less. Mr. Green

So if your dealer doesn't want to help you contact the tyre company and they probably will tell you that the dealer has to put a claim in to them. That way the dealer has to do it. Whistle Roel

1984 90 2.5 na Diesel - RR V8 (1994-2001)
1997 Camel Trophy Discovery 300TDI (2001-2009)
2005 G4 Discovery III 4.4 V8 (2008-2018) It's gone but it still hurts.
2003 90 Td5 (2009-now)
Post #341170 27th Jun 2014 1:32pm
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Jim_Bean



Member Since: 10 May 2011
Location: Staffordshire / Shropshire border
Posts: 603

United Kingdom 2013 Defender 110 Puma 2.2 XS CSW Santorini Black
I'm just looking for a customer service email address for Continental now. I'll drop them an email and see if I have any better luck with them.

Thanks for the tips Thumbs Up
Post #341171 27th Jun 2014 1:34pm
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mees



Member Since: 04 Mar 2011
Location: sdijk
Posts: 38

Netherlands 2011 Defender 110 Puma 2.4 XS CSW Santorini Black
I have the same on all my continental tires. never had any issues.
Post #341172 27th Jun 2014 1:35pm
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Jim_Bean



Member Since: 10 May 2011
Location: Staffordshire / Shropshire border
Posts: 603

United Kingdom 2013 Defender 110 Puma 2.2 XS CSW Santorini Black
Your Continental tyres have the same fault? Have they blown as well?
Post #341173 27th Jun 2014 1:37pm
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mees



Member Since: 04 Mar 2011
Location: sdijk
Posts: 38

Netherlands 2011 Defender 110 Puma 2.4 XS CSW Santorini Black
yes, i noticed it last year at one of my tyres. but after checking, they all had it a little bit. So thought it was normal.
still running without any issues. I think if you check your other tyres they all will have some sligth deformations on the sidewalls.
Post #341175 27th Jun 2014 1:41pm
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rallysteve



Member Since: 10 Feb 2014
Location: Cumbria
Posts: 2200

United Kingdom 2002 Defender 110 Td5 DCPU Keswick Green
Have a look here (P17) from conti them selves:
http://www.evanshalshaw.com/Files/pdf/cont...s_2010.pdf

Steve 02' 110 TD5 Double Cab Rebuild Thread
84' 90 3.9 V8 Caged Pickup Build Thread - Now For Sale
Post #341177 27th Jun 2014 1:43pm
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Jim_Bean



Member Since: 10 May 2011
Location: Staffordshire / Shropshire border
Posts: 603

United Kingdom 2013 Defender 110 Puma 2.2 XS CSW Santorini Black
No - all the other tyre sidewalls are fine and have covered 14,000 miles now. Its just the spare. I've been advised that it would be an MOT failure here in the UK.

I certainly won't be using this tyre.
Post #341178 27th Jun 2014 1:44pm
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Jim_Bean



Member Since: 10 May 2011
Location: Staffordshire / Shropshire border
Posts: 603

United Kingdom 2013 Defender 110 Puma 2.2 XS CSW Santorini Black
Thanks for that Steve. So when is a sidewall faulty and when is it 'normal'?

Seems a little strange. Also, have looked at photos of my Landy from a few months ago there was no bulge in the sidewall. Really odd.
Post #341180 27th Jun 2014 1:49pm
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rallysteve



Member Since: 10 Feb 2014
Location: Cumbria
Posts: 2200

United Kingdom 2002 Defender 110 Td5 DCPU Keswick Green
My understanding is that indents in the sidewall (obvioulsy excluding cuts) are not a problem but any swellings or blisters are bad news.

Steve 02' 110 TD5 Double Cab Rebuild Thread
84' 90 3.9 V8 Caged Pickup Build Thread - Now For Sale
Post #341181 27th Jun 2014 1:53pm
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Jim_Bean



Member Since: 10 May 2011
Location: Staffordshire / Shropshire border
Posts: 603

United Kingdom 2013 Defender 110 Puma 2.2 XS CSW Santorini Black
Thanks Steve. I've contacted Conti and i'll see what they say. It looks too prominent to me to be a 'safe' indentation. I'm sure they'll wriggle out of it but i'll try anyway.

I miss my BFGs!
Post #341184 27th Jun 2014 2:03pm
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jimbob7



Member Since: 06 Jul 2013
Location: uk
Posts: 2055

I have a low mileage Conti with exactly the same thing,not worried about it tho. Pov.spec,ftw. 2006, 110,TD5.
Post #341189 27th Jun 2014 2:34pm
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Caterham



Member Since: 06 Nov 2008
Location: Birmingham
Posts: 6265

England 2011 Defender 110 Puma 2.4 XS CSW Stornoway Grey
If I'm not mistaken their have a life time warranty for defects - good luck.
Post #341245 27th Jun 2014 7:10pm
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