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DrRob



Member Since: 29 Mar 2017
Location: Hampshire
Posts: 71

United Kingdom 
Reject and accept that alternative Thumbs Up New 90 on order for delivery in May 2024. D300 X-Dynamic HSE in Eiger
2011 4.4 TDV8 Vogue SE Buckingham Blue with Ivory interior and clear glass = "Rory" Will be up for sale in Spring 2024
1974 Series 3 Lightweight = "Millie"
--------------------------------------------------
Series 2A V8 Lightweight - gone
1952 80" - gone
1949 80" - still in family since 1975
Post #1027876 13th Mar 2024 8:30am
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TexasRover



Member Since: 24 Nov 2022
Location: Paris
Posts: 795

France 2002 Defender 110 Td5 DCPU Chawton White
All these cars that are "becoming available". How do you know these are not rejects, like maybe yours was?

There must a few cars bouncing around the system, maybe for good reason (cancelled order etc), or because there is something amis and they have been previously rejected.
Post #1027878 13th Mar 2024 8:34am
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lohr500



Member Since: 14 Sep 2014
Location: Skipton
Posts: 1285

United Kingdom 2013 Defender 110 Puma 2.2 XS CSW Santorini Black
I guess the 1st decision given your experience so far has to be do you want another Defender?

If not, then I would still push for a return with full refund and no requirement to replace. From discussions on a VW forum that I participate on, it seems as though you have 30 days from collection to initiate the discussion. If this is correct and you started the discussion on a refund within 30 days, then there shouldn't be a problem. Don't let JLR or the dealer try to push you into a replacement if that isn't what you want.
Post #1027888 13th Mar 2024 9:51am
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pjm-84



Member Since: 12 Apr 2021
Location: Hampshire
Posts: 642

United Kingdom 
stevier88 wrote:
Initially thought this wasn’t a bad offer, will cover the payments for a few months but after that it’s back to square one paying for a car I don’t have if they haven’t fixed it by that point. I’ve got a feeling that because I’ve raised a rejection case and settled it by accepting the comp I wouldn’t be able to do it again if it was dragging on for months without a solution and they would have no obligation to resolve it within a certain timeframe.

I think the only way I would be happy with this was to agree a reasonable timeframe for them to fix it within and if not met agree to reject. On the flip side they fix it within a few weeks and I’m a few k up but considering they have had it over a month already and made no progress and still don’t know what the issue is it’s unlikely.

The dealer called me back not long after that saying that one of their dealers is expecting a pretty much identical defender to mine to come into stock at the end of the month, minis 22inch alloys, dark grey cross beam and matrix headlights and if I would be interested in that. Due to the options it’s a few k cheaper than what I currently have.


Compensation is for the current issues experienced and does not negate any ongoing issue and or your subsequent right to reject should the problem return or continue. They have to put it right.
Post #1027891 13th Mar 2024 10:34am
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Moo



Member Since: 01 Oct 2021
Location: Bath
Posts: 1035

Ukraine 
Have a look at the new Landcruiser. Thumbs Up Eiger Grey MY23 D250 SE with bits. Known as Noddy.
Post #1027971 13th Mar 2024 8:59pm
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Farmerben



Member Since: 16 Jan 2017
Location: Herefordshire
Posts: 604

United Kingdom 2015 Defender 90 Puma 2.2 HT Keswick Green
Any news on the new Landcruiser? It's been stuck on "coming soon" for over a year now I think. It is a nice looking truck - especially the ltd edition spec. https://instagram.com/bentheoandrews
Post #1027975 13th Mar 2024 9:31pm
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markb110



Member Since: 22 May 2010
Location: Guildford
Posts: 2522

England 2002 Defender 90 Td5 HT Epsom Green
Annoyingly the configurator is live in the US but not in the UK.

?si=AyHz2D-tHeJ4Yksh
Post #1027982 13th Mar 2024 10:20pm
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lightning



Member Since: 23 Apr 2009
Location: High Peak, Derbyshire
Posts: 2247

United Kingdom 
lt does look a nice vehicle.
Post #1028001 14th Mar 2024 8:40am
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