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davidliu

Member Since: 23 Jun 2023
Location: California
Posts: 3

Dealer quoted my $4257.95 for the 60k mile service

Absolutely not expecting this, is this necessary?

Here are all the services include:

Multi Point Inspection Drain and Refill Engine Oil Replace Engine Oil Filter Replace Engine Air Filter Element Replace Cabin Air Filter Replace Brake Line Replace Spark Plugs Vehicle Road Test Install Premium Engine Treatment Install Ultra Fuel System Treatment Install Windshield Washer Solvent Perform Battery Protection Cleaning Service & Install Anti Corrosive Battery Pads Perform Brake Fluid Exchange* Install Enhance fuel System Cleaner Perform A/C Odor Treatment service Perform Crank Case Cleaning Service Perform Mass Air Flow Cleaning Service Drain and Refill Transfer Case Fluid Perform Differential Fluid Exchange Service Perform Throttle Body Cleaning Service

23rd Jun 2023 5:49pm

Retroanaconda

Member Since: 04 Jan 2012
Location: Scotland
Posts: 2552

I was quoted £1,300 - so yours seems (even more) excessive.

23rd Jun 2023 6:08pm

davidliu

Member Since: 23 Jun 2023
Location: California
Posts: 3

Did you end up doing it?

23rd Jun 2023 6:10pm

Retroanaconda

Member Since: 04 Jan 2012
Location: Scotland
Posts: 2552

It’s booked in week after next. Not really got a choice about doing services or not, if you value your warranty.

23rd Jun 2023 7:11pm

Balvaig

Member Since: 19 Feb 2016
Location: Fife
Posts: 719

2016 Defender 90 Puma 2.2 Landmark LE Corris Grey

There seem to be a lot of extras in your list.
Things like Premium engine treatment, fuel system treatment and A/C door treatment plus others, are not presumably LR service items.
Might be worth checking your handbook for the age/milage service requirements.
In the Uk Dealers often try to upsell these add ons and add to their profits.

23rd Jun 2023 8:10pm

J77

Member Since: 04 Nov 2019
Location: Fife
Posts: 3247

Seems like theres a few dealer extras added in. 24MY 90 D250 HSE, Tasman Blue

24th Jun 2023 11:28am

ickle

Member Since: 22 Jul 2010
Location: South Vendee
Posts: 1728

2008 Defender 110 Puma 2.4 CSW Alpine White

American JLR dealers take the p155 as well then!

24th Jun 2023 11:57am

TexasRover

Member Since: 24 Nov 2022
Location: Paris
Posts: 795

2002 Defender 110 Td5 DCPU Chawton White

It must be awful to be dependent on a garage for your maintenance. All that hassle and time and money. The warranty scam is to me another good reason not to buy a new car.. Car dealer: your local friendly drug dealer pushing their wares.

I owned a lot of cars (in a lot of different countries) and I have not set foot in a garage for at least 25 years (apart from MOTs of course - just the MOT).

Last time I did (Houston - Jeep) I declined a $4500 ABS repair quote and instead installed an $11 ABS sensor which fixed the entire problem. I had to use the garage to scan for faults and give me the results ($250!) but with the codes it was pretty clear what caused the problem a but their solution was to change the whole system (parts cannon approach).

One massive consumer scam. Get your own tools and a good source for parts/consumables. I know it is not for everyone, like cooking your own food is apparently also not for everyone.. you know all those pots and pans - what a hassle that is.

24th Jun 2023 2:29pm

SteveG

Member Since: 29 Nov 2011
Location: Norfolk
Posts: 656

Retroanaconda wrote:
It’s booked in week after next. Not really got a choice about doing services or not, if you value your warranty.

Hi James

I never had an issue with LR warranty claims with new Defenders and RR’s when serviced at Independent LR specialist. You just make sure they use genuine LR parts and recommended lubricants etc.

cheers, Steve

24th Jun 2023 3:16pm

kenzle8a

Member Since: 12 Feb 2020
Location: None
Posts: 1074

Retroanaconda wrote:
It’s booked in week after next. Not really got a choice about doing services or not, if you value your warranty.

from memory any vat registered garage using OEM parts is fine, they cannot void the warranty for that. Whites, MPP, Engine 710 etc can all service them and you can keep the warranty.

24th Jun 2023 8:57pm

lightning

Member Since: 23 Apr 2009
Location: High Peak, Derbyshire
Posts: 2246

As above, use a reputable independent garage and use the money saved to take your wife to the Maldives.

25th Jun 2023 12:05am

kenzle8a

Member Since: 12 Feb 2020
Location: None
Posts: 1074

I think its only about £500 for the big service on a new Defender at most of these places and about £300 for the smaller one.

25th Jun 2023 7:36am

Retroanaconda

Member Since: 04 Jan 2012
Location: Scotland
Posts: 2552

Thanks folks. I’m aware you can use independent garages, my point was that doing the services is some way is necessary to maintain warranty, not specifically going to the main dealer.

I choose to use the dealer as for the little extra is saves a whole load of debate if there is an issue, but once it’s out of warranty this year I’ll do it myself.

25th Jun 2023 8:04am

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