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Naks



Member Since: 27 Jan 2009
Location: Stellenbosch, ZA
Posts: 2598

South Africa 2010 Defender 90 Puma 2.4 SW Alpine White
MK wrote:
Burn the friction plate, i.e. make it slip until you start to smell like warm horse Censored . It should not take that long


Shocked

And then they refuse to cover it under warranty due to abuse Neutral --
2010 Defender Puma 90 + BAS remap + Alive IC + Slickshift + Ashcroft ATB rear
2015 Range Rover Sport V8 Supercharged



Defender Puma Workshop Manual: https://bit.ly/2zZ1en9
Discovery 4 Workshop Manual: https://bit.ly/2zXrtKO
Range Rover/Sport L320/L322/L494 Workshop Manual: https://bit.ly/2zc58JQ
Post #91018 24th Sep 2011 8:21am
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MK



Member Since: 28 Aug 2008
Location: Santiago
Posts: 2266

Chile 2007 Defender 110 Puma 2.4 SW Chawton White
The stealer knows already you have and issue with the clutch and say it is starting to slip. Then he has no option but to change it. Puma 110" SW

.............................................................
Earth first. Other planets later
Post #91042 24th Sep 2011 10:35am
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ridgers



Member Since: 26 Aug 2011
Location: North Wilts
Posts: 9

United Kingdom 2002 Defender 90 Td5 XS CSW Oslo Blue
I had a similar sounding problem on my 110, sounded like the drive train was about to fall out every time I changed gear. Went in for a new clutch (and headland bezels!) under warranty this week. Picked it up yesterday and it is now much better, no chunks or anything. Service manager said the new clutch kit has updated retainers for the springs on the plates. So keeping fingers crossed...
Post #91054 24th Sep 2011 11:03am
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Naks



Member Since: 27 Jan 2009
Location: Stellenbosch, ZA
Posts: 2598

South Africa 2010 Defender 90 Puma 2.4 SW Alpine White
Took the landy in yesterday.

They called now to say 'there is a linkage kit that fits between the clutch & the gearbox' that can reduce the clunking, whatever that means... Confused --
2010 Defender Puma 90 + BAS remap + Alive IC + Slickshift + Ashcroft ATB rear
2015 Range Rover Sport V8 Supercharged



Defender Puma Workshop Manual: https://bit.ly/2zZ1en9
Discovery 4 Workshop Manual: https://bit.ly/2zXrtKO
Range Rover/Sport L320/L322/L494 Workshop Manual: https://bit.ly/2zc58JQ
Post #91551 27th Sep 2011 12:14pm
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MK



Member Since: 28 Aug 2008
Location: Santiago
Posts: 2266

Chile 2007 Defender 110 Puma 2.4 SW Chawton White
Naks wrote:
Took the landy in yesterday.

They called now to say 'there is a linkage kit that fits between the clutch & the gearbox' that can reduce the clunking, whatever that means... Confused


Are you going to witness the event? Puma 110" SW

.............................................................
Earth first. Other planets later
Post #91565 27th Sep 2011 1:45pm
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Naks



Member Since: 27 Jan 2009
Location: Stellenbosch, ZA
Posts: 2598

South Africa 2010 Defender 90 Puma 2.4 SW Alpine White
MK wrote:
Are you going to witness the event?


they're waiting for the part to arrive from HQ, so in a couple of days I'll go down there to see what the heck they are doing --
2010 Defender Puma 90 + BAS remap + Alive IC + Slickshift + Ashcroft ATB rear
2015 Range Rover Sport V8 Supercharged



Defender Puma Workshop Manual: https://bit.ly/2zZ1en9
Discovery 4 Workshop Manual: https://bit.ly/2zXrtKO
Range Rover/Sport L320/L322/L494 Workshop Manual: https://bit.ly/2zc58JQ
Post #91566 27th Sep 2011 1:50pm
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TRR Motorsport



Member Since: 07 Oct 2010
Location: Leicestershire
Posts: 115

United Kingdom 2010 Defender 90 Puma 2.4 ST Galway Green
Well it was serviced! sort of! Confused

Anyway, the horendous backlash is down to a warped handbrake drum apparently. Rolling Eyes They're now well aware of what i thought of this diagnosis and that i was more than happy to keep wasting their time for as long as they waste mine. They also recon that they not seen rusty headlamp bezels before either!

Total Muppetry. Laughing

It's now booked it in for the 5th Oct.

If anyone on the forum works at Sturgess Leicester. 'ave a word will you? "If it ain't sideways, you just ain't tryin'!
Post #91997 29th Sep 2011 8:30pm
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TRR Motorsport



Member Since: 07 Oct 2010
Location: Leicestershire
Posts: 115

United Kingdom 2010 Defender 90 Puma 2.4 ST Galway Green
Update!

I duly arrived at Sturgess' 8:00am yesterday as previously arranged only to be told that I wasn't booked in as the headlamp bezels and brake drum are on back order and they knew nothing about the transmission fault.

I was also told that I could still have the courtesy car as that was booked out to me for the day!

WTF?

I was assured that I would be contacted before the end of the day to rearrange the booking. I'm still waiting!

On the upside, it's nice to see that Sturgess Land Rover's level of customer focused service is just as bad as their Jaguar department. Confused "If it ain't sideways, you just ain't tryin'!
Post #92933 6th Oct 2011 12:22pm
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Naks



Member Since: 27 Jan 2009
Location: Stellenbosch, ZA
Posts: 2598

South Africa 2010 Defender 90 Puma 2.4 SW Alpine White
Just got the landy back from LR.

They replaced the part of the gearbox casing where the gear selector goes - there is a TSB from April/May 2010. The new casing has two guiding slots instead of one and a different selector arm (?).

Gear changes are definitely easier, but still major clunking while clutch is fully depressed and moving between gears.

Releasing the clutch in neutral also produces a loud 'clack'. Me thinks the clutch is the problem here, now to get LR to agree and replace that... --
2010 Defender Puma 90 + BAS remap + Alive IC + Slickshift + Ashcroft ATB rear
2015 Range Rover Sport V8 Supercharged



Defender Puma Workshop Manual: https://bit.ly/2zZ1en9
Discovery 4 Workshop Manual: https://bit.ly/2zXrtKO
Range Rover/Sport L320/L322/L494 Workshop Manual: https://bit.ly/2zc58JQ
Post #92964 6th Oct 2011 4:21pm
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MK



Member Since: 28 Aug 2008
Location: Santiago
Posts: 2266

Chile 2007 Defender 110 Puma 2.4 SW Chawton White
I understand they just changed the assembly where the selector fits? Shocked

Defenetly nothing to do with the clunk. Puma 110" SW

.............................................................
Earth first. Other planets later
Post #92969 6th Oct 2011 4:27pm
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TRR Motorsport



Member Since: 07 Oct 2010
Location: Leicestershire
Posts: 115

United Kingdom 2010 Defender 90 Puma 2.4 ST Galway Green
OK, got the 90 back from Sturgess.

New handbrake drum fitted (cause it was bent, or wobbly, or something) "and we've made some adjustments"says the soft soap man. "To what?" i ask. "err, we've made some adjustments" was the reply."OK, what. to the handbrake? transmission? what?" I enquire. "err, to the handbrake" is the response i get from soft soap man. You can guess that i'm starting get a little cheesed off at this point at hearing the usual Sturgess bullsh!t.

So i drive off to find the gear selection is really stiff (so that's the adjustment they've made then!) there's still transmission lash and now the handbrake lever is on almost the last click of it's ratchet.

So it'll be going back to Sturgess next week for a second bite of the cherry then! Not happy! Confused "If it ain't sideways, you just ain't tryin'!
Post #95664 22nd Oct 2011 8:23pm
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robpenrose



Member Since: 15 Jan 2011
Location: Hampshire or Cornwall
Posts: 338

United Kingdom 
keep us informed... Current:D4 HSE
Gone: BMW Z4MC
Gone: Defender TD5 90 CSW
Previous: Discovery TD5 ES (Gone)
Post #95713 23rd Oct 2011 8:51am
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Sockpuppet



Member Since: 17 Sep 2011
Location: Leicester
Posts: 479

United Kingdom 
Well at least you've helped us make a choice. Was going to Leicester today to talk about a new 110 UW. Looks like I'll be heading to Melton Mowbray instead now Thumbs Up
Post #95716 23rd Oct 2011 9:07am
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TRR Motorsport



Member Since: 07 Oct 2010
Location: Leicestershire
Posts: 115

United Kingdom 2010 Defender 90 Puma 2.4 ST Galway Green
I can't recommend Ivan at Sturgess highly enough. I bought a defender from him when he was a Trinity. he's a genuinely nice bloke and an enthusiast of the marque as well. It's fair to say that the only reason i bought a Defender from Sturgess was because i could deal with Ivan. Their service centre is remote from the showroom and i think this is where there after sales service delivery starts to fall down.

I also went to Marshalls at Melton (as I drive past it twice a day it would have made sense to buy from them) but the sales guy came across such a patronising tw@t that i vowed never to step in there showroom again.

I honestly don't think he wanted to sell me a new Defender. he kept trying to sell me (well) used pick ups for some reason Question "If it ain't sideways, you just ain't tryin'!
Post #96150 25th Oct 2011 12:42pm
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Sockpuppet



Member Since: 17 Sep 2011
Location: Leicester
Posts: 479

United Kingdom 
TRR Motorsport wrote:
I can't recommend Ivan at Sturgess highly enough.


Strangely enough my boss also swears by Ivan. Shame the sales guy I got wasn't Ivan even though I asked by name as he wasn't in when I went. Maybe then my opinion would be different.
Post #96151 25th Oct 2011 12:46pm
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