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bigdave



Member Since: 13 May 2010
Location: Cornwall
Posts: 338

United Kingdom 
Super Tweaks London
Hello,

anyone had any dealings with this company?

Asking for a friend?

Cheers.

Dave
Thumbs Up Shipping is my thing.
If we cant shift it, to anywhere, it cant be shifted!! md.couriers@virgin.net
Post #907976 15th Jun 2021 5:02pm
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Simon Audi



Member Since: 19 Nov 2020
Location: Newport
Posts: 544

United Kingdom 
Yes - I bought a boot mat and powerful reverse lights from them

They advertise as if its in stock but its not

Mat arrived 2 weeks after I ordered and folded in 4 - despite a sign saying do not fold.

Reverse lights arrived around 6 to 8 weeks after I ordered...


I will leave it to you to decide.
Post #907986 15th Jun 2021 5:34pm
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bigdave



Member Since: 13 May 2010
Location: Cornwall
Posts: 338

United Kingdom 
Thanks Simon,

My friend is having very similar issues.

Taken his money weeks ago and no sign of the goods.

I asked separately for the same items and was told in stock.

Hmmm.

Thanks.

Thumbs Up Thumbs Up Shipping is my thing.
If we cant shift it, to anywhere, it cant be shifted!! md.couriers@virgin.net
Post #907997 15th Jun 2021 6:05pm
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J77



Member Since: 04 Nov 2019
Location: Fife
Posts: 2644

Scotland 
I had issues with them ordering a spare wheel cover, they said it was in stock, they took the money but a week later it was refunded. No explanation I just had to assume it was out of stock.

I would avoid them, personally. 23MY 110 D250 XS Edition, Hakuba Silver

Gone - 21MY Defender 90 D200 S, Tasman Blue, Fuji White roof.
Post #908007 15th Jun 2021 6:52pm
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bigdave



Member Since: 13 May 2010
Location: Cornwall
Posts: 338

United Kingdom 
Yeah doing a little research seems like a scammer with an excellent web site running from his back bedroom.

Avoid. Shipping is my thing.
If we cant shift it, to anywhere, it cant be shifted!! md.couriers@virgin.net
Post #908009 15th Jun 2021 7:12pm
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Kubrick1978



Member Since: 01 May 2021
Location: Midlands
Posts: 101

United Kingdom 
Censored . I ordered a boot liner from this website. £144 all in was better than I could get elsewhere. I'm hoping to get something. Will let you know.
Post #914896 31st Jul 2021 1:03pm
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markb110



Member Since: 22 May 2010
Location: Guildford
Posts: 2060

England 2002 Defender 90 Td5 HT Epsom Green
J77 wrote:
I had issues with them ordering a spare wheel cover, they said it was in stock, they took the money but a week later it was refunded. No explanation I just had to assume it was out of stock.

I would avoid them, personally.


Reminds me of that get rich scheme thought up on Lock, Stock and Two Smoking Barrels………did you cash the cheque.. Whistle
Post #914921 31st Jul 2021 4:34pm
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Kubrick1978



Member Since: 01 May 2021
Location: Midlands
Posts: 101

United Kingdom 
Just wanted to provide an update here. I ordered the boot liner for £144 - the cheapest I could find it elsewhere (genuine) was Powerful UK - which, if memory served was around £180 or pretty much the same price JLR sell the product for. After I ordered the item I was a little worried because of the Trust Pilot reviews etc. Having heard nothing from Supertweaks for a couple of days after the order I emailed them and they said I would receive it later in the week via FedEx. they said it would take 2-3 days, but they responded a couple of days after my email (albeit I did send it at the weekend). Anyway this morning the boot-liner turned up. it was rolled up and looks to be in good condition and a genuine LR product - so overall I am very pleased.
Post #915761 6th Aug 2021 10:28am
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Hairy Dan



Member Since: 25 Apr 2013
Location: NW Durham
Posts: 791

United Kingdom 1998 Defender 90 V8 Petrol 50th Auto Chawton White
Is this Supertweaks part of PowerfulUK? They seem to be using the same photos for some of their products, ie the rear tow hooks Confused It's either that are they are just ripping Powerful's web images off. Cheers Ian
--------------------
22MY Defender 110 D200 SE, Fuji White.
Kielder 4x4 Safari
Instagram @defender_v8
Post #915820 6th Aug 2021 5:52pm
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bigdave



Member Since: 13 May 2010
Location: Cornwall
Posts: 338

United Kingdom 
Sadly turns out to be shysters.

Avoid. Shipping is my thing.
If we cant shift it, to anywhere, it cant be shifted!! md.couriers@virgin.net
Post #915832 6th Aug 2021 7:01pm
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Skimster



Member Since: 10 Jul 2021
Location: London
Posts: 1

United Kingdom 
Stay away from them.

I just got scammed - ordered something from them (just over 100GBP), waited a month with no news, so contacted them and they said it was on back order and expected end of the month. 2 months later, nothing. So, contacted them and they said it was now ready (suddenly), but I had to pay a 65GBP shipping to US. Having read about their bad reviews (see UK trust pilot and Yelp), I didn't want to risk it any further so asked for a refund and was even willing to swallow the 15% restocking fee. 8 weeks later and still no refund.

County Court Judgement seems to be the only course of action....
Post #918619 25th Aug 2021 4:10am
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Macleaa



Member Since: 29 Oct 2017
Location: Aberdeen
Posts: 7

Scotland 2015 Defender 90 Puma 2.2 HT Scotia Grey
I’ve had similar experience. Ordered something and it never materialised. After further enquiries, they claimed they had the unit in stock but not the associated fitting kit. I said I would still be interested at the right price, obviously. They said that in the absence of a complete unit/package, they were not prepared to sell to me directly but would be listing the unit on their Ebay website. That didn’t materialise either. I demanded a refund. They said they would refund but the funds were never appearing in my account. Eventually, after 3-4 weeks and persistence on my behalf, I did get a refund. I suspect they never, ever had a unit in stock at all and could not source one elsewhere. All somewhat dubious to say the least. I would not recommend conducting any business with them whatsoever.
Post #918686 25th Aug 2021 2:34pm
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fidocrew



Member Since: 01 Sep 2012
Location: Who knows
Posts: 29

United Kingdom 1998 Defender 90 300 Tdi CSW Epsom Green
one to avoid !!!
Post #918693 25th Aug 2021 3:12pm
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SVX110



Member Since: 21 Aug 2021
Location: WALES
Posts: 5

United Kingdom 2009 Defender 110 Puma 2.4 DCPU Galway Green
Scammers
Stay away from them! I bought a specter bumper and an A frame and since March and after thousands of emails they only reply with excuses and so far I have not received anything. Super Tweaks are Top-notch scammers!
Post #919097 29th Aug 2021 3:15pm
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