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denhams



Member Since: 21 Jul 2020
Location: Las Vegas
Posts: 24

United States 
Route Planner
The manual has a section for using the Route Planner app. I tried this but was unable to link my VIN to the route planner account. As per the instructions, I used the same credentials as my InControl account. I raised a support ticket but after more than a week nothing but an automated response.


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Has anyone else tried?

Also, on my LR4, I can load my own waypoints (POIs) from a GPX file on a USB stick. That doesn't seem possible on the new Defender. 1981 Series III 88 Santana Especial
2020 Defender 110 SE
2023 Tesla Model 3 RWD
Post #867749 16th Nov 2020 6:44pm
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defender_enthusiast



Member Since: 22 Sep 2020
Location: London
Posts: 51

United Kingdom 
Quote:
I tried this but was unable to link my VIN to the route planner account


I don't even get that far...I use the same credentials as my in control account - but it won't log me in. Defender D240 First Edition in Pangea Green with Acorn interior. Wrapped roof in Gloss white. Few other dealer fitted extras.
Post #867753 16th Nov 2020 6:59pm
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Tim in Scotland



Member Since: 23 May 2007
Location: The Land that time forgot
Posts: 3750

 
I’ve the same issue. Pangea Green D250 90 HSE with Air Suspension, Off-road Pack, Towing Pack, Black Contrast roof , rear recovery eyes, Front bash plate, Classic flaps all round, extended wheel arch kit and a few bits from PowerfulUK Expel Clear Gloss PPF to come
2020 D240 1st Edition in Pangea Green with Acorn interior. Now gone - old faithful, no mechanical issues whatsoever ever but the leaks and rattles all over the place won’t be missed!
Post #867757 16th Nov 2020 7:14pm
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denhams



Member Since: 21 Jul 2020
Location: Las Vegas
Posts: 24

United States 
I registered here first, setting the user/password to be the same as my InControl account.

Once you sign in on that page, there's an option to link your VIN under 'Maps & Services'. That didn't work for me. 1981 Series III 88 Santana Especial
2020 Defender 110 SE
2023 Tesla Model 3 RWD
Post #867762 16th Nov 2020 7:21pm
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J77



Member Since: 04 Nov 2019
Location: Fife
Posts: 3245

Scotland 
There should be a bit that says add vehicle.

This is my Velars account, it’s separate password/account from incontrol



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Post #867769 16th Nov 2020 7:58pm
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Sepp



Member Since: 05 Oct 2020
Location: Bavaria
Posts: 114

Germany 
Same problem, VIN ist not accepted by app.

Raised my support ticket in September.
Following JLR customer satisfaction strategy I expect response no earlier than 2023 if ever.
Post #867869 17th Nov 2020 10:28am
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defender_enthusiast



Member Since: 22 Sep 2020
Location: London
Posts: 51

United Kingdom 
now at the same place as everyone else- VIN I've supplied is not valid? Defender D240 First Edition in Pangea Green with Acorn interior. Wrapped roof in Gloss white. Few other dealer fitted extras.
Post #867873 17th Nov 2020 10:47am
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J77



Member Since: 04 Nov 2019
Location: Fife
Posts: 3245

Scotland 
Is Pivi Pro compatible with it?

All I see is incontrol touch pro listed.
Post #867880 17th Nov 2020 11:55am
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