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LRSpain004



Member Since: 30 Jun 2020
Location: Elche
Posts: 68

Spain 
Another Non Fixable 110 (MHEV)?
In addition to the TFL 110 this reader from Utah has a similar problem with a 110. It seems even LR can't fix their own cars.... https://tflcar.com/2020/12/land-rover-defender-car-stories/
Post #873577 18th Dec 2020 12:55pm
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markb110



Member Since: 22 May 2010
Location: Guildford
Posts: 2522

England 2002 Defender 90 Td5 HT Epsom Green
Really makes you want to hate the car industry.

On another note I bought something from Amazon in November, before the month was out it failed.

Went onto the Amazon web site, requested to return it faulty, described the fault, asked for a replacement and hit send.

Was emailed the return code to use at the post office

Was then sent an email 10 minutes later to say the replacement was being dispatched and I would get it the next day, which I did.

Perhaps the industry needs to get its act together or just hand the keys over to Amazon and put the consumer in charge and scrap the dealerships.......
Post #873625 18th Dec 2020 6:10pm
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Rosco



Member Since: 03 Dec 2010
Location: Burntwood
Posts: 1805

United Kingdom 2015 Defender 110 Puma 2.2 XS CSW Montalcino Red
Interesting comment Mark, and I mean that in a totally good way.

I work for a procurement department in the housing/construction market and everything is now benchmarked against the Amazon experience, but in truth I dont think any large scale business has realised how surpassed theyve been by a (what would have been termed in the analogue world) brass plater.

Theyve introduced the consumer to a whole new world of expectation and very very few can get anywhere near it 2007 - Stornoway Grey 90 XS SW - Gone
2002 - Black Discovery II - Gone
2014 - Montalcino Red 110 XS SW
Post #873644 18th Dec 2020 7:48pm
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markb110



Member Since: 22 May 2010
Location: Guildford
Posts: 2522

England 2002 Defender 90 Td5 HT Epsom Green
Thumbs Up
Post #873679 18th Dec 2020 10:20pm
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Supacat



Member Since: 16 Oct 2012
Location: West Yorkshire
Posts: 11018

United Kingdom 2013 Defender 110 Puma 2.2 XS DCPU Keswick Green
Interesting story. Told by a JLR tech to Lemon Law it and doesn't know what to do?
Post #873719 19th Dec 2020 7:51am
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milesr3



Member Since: 12 Feb 2013
Location: Suffolk
Posts: 873

2016 Defender 90 Puma 2.2 XS CSW Keswick Green
The bit about a JLR Tech having to write a software patch for this specific vehicle is scary. Firstly for it being released with software that has critical defects. Secondly because these defects appear to be unresolved.

I saw something from JLR about the number of lines of code in all the different sub-assemblies, each from different (outsourced) suppliers and it looked like a systems integration test nightmare.
Post #873736 19th Dec 2020 11:05am
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camelman



Member Since: 27 Feb 2013
Location: Peak District
Posts: 3323

United Kingdom 
A system test nightmare whilst you're barreling along the motorway with your kids in the back relying on it...
Post #873745 19th Dec 2020 1:55pm
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RDR



Member Since: 27 Apr 2018
Location: Derbyshire
Posts: 570

United Kingdom 
I can't believe they are writing a specific patch for that car. It would be mental to do such a thing, managing specific car software versions would be insane. must be some artistic licence on the actual solution there, maybe a software patch being delivered for that model and specification not that individual car. 110 MY23.5 X Dynamic HSE
RR MY23 HSE PHEV
D5 MY19 HSE - Now Sold
D4 MY16 HSE Luxury - Now Sold
D4 MY12 HSE - Gone
D3 MY06 S - Gone but not forgotten
Post #873748 19th Dec 2020 2:29pm
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Supacat



Member Since: 16 Oct 2012
Location: West Yorkshire
Posts: 11018

United Kingdom 2013 Defender 110 Puma 2.2 XS DCPU Keswick Green
It sounds more like a thing a dealer customer service manager would make up and tell an angry/frustrated new owner to try and show someone was going the extra mile to help them. If true it would concern me.

I've also seen postings on social media from third party IT consultants involved in writing programmes /code for SOTA, who are now no longer involved in the projects and don't appear to have handed over the projects to anyone in the company with the requisite expertise to understand what they have actually done.

It seems Change Management is not what it is in safety critical industries, after all barrelling down the MWay at 70mph plus with a car load of your family is an inheritantly safe activity...
Post #873807 20th Dec 2020 7:49am
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milesr3



Member Since: 12 Feb 2013
Location: Suffolk
Posts: 873

2016 Defender 90 Puma 2.2 XS CSW Keswick Green
Just watching TFL’s latest video where they are getting repeated low coolant warnings (and a suspension fault). WTAF?
Post #873868 20th Dec 2020 5:26pm
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Tim in Scotland



Member Since: 23 May 2007
Location: The Land that time forgot
Posts: 3750

 
Low coolant warning seems to a fairly common fault on USA market P400’s judging by posts on another forum. No loss of coolant/ leaks are reported so sounds like maybe a software issue. Pangea Green D250 90 HSE with Air Suspension, Off-road Pack, Towing Pack, Black Contrast roof , rear recovery eyes, Front bash plate, Classic flaps all round, extended wheel arch kit and a few bits from PowerfulUK Expel Clear Gloss PPF to come
2020 D240 1st Edition in Pangea Green with Acorn interior. Now gone - old faithful, no mechanical issues whatsoever ever but the leaks and rattles all over the place won’t be missed!
Post #873873 20th Dec 2020 6:15pm
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markb110



Member Since: 22 May 2010
Location: Guildford
Posts: 2522

England 2002 Defender 90 Td5 HT Epsom Green
Good job JLR tested the vehicle over 1 million miles.......how many Defenders was that over again, and how many were actually tested outside of a test jig..... Whistle


Post #873880 20th Dec 2020 6:47pm
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Supacat



Member Since: 16 Oct 2012
Location: West Yorkshire
Posts: 11018

United Kingdom 2013 Defender 110 Puma 2.2 XS DCPU Keswick Green
Wasn't there a TSB for a revised clip/fixing on a previous JLR model that used to do this? The sensor ws not secured properly and used to move around in the tank and give false readings.
Post #873910 20th Dec 2020 8:59pm
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Simon Audi



Member Since: 19 Nov 2020
Location: Newport
Posts: 544

United Kingdom 
That was the Defender...

Temporary fix was a Cable Tie..
Post #873911 20th Dec 2020 9:03pm
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zilch



Member Since: 11 Sep 2019
Location: Whitsundays & Sydney
Posts: 781

Australia 
L320 RRS's had problems with porous floats and sensors for a while, remember the posts from the rrsport.co.uk site
Martin runs as well yet another pommie bar steward down under

MY20 110 P400 SE Defender
MY10 3.0 RR Sport
Post #873934 20th Dec 2020 11:45pm
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