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MK

Member Since: 28 Aug 2008
Location: Santiago
Posts: 2272

2007 Defender 110 Puma 2.4 SW Chawton White

GENUINE?

I ordered a couple of genuine rubber front axle seals just to keep them stock. instead I got (via Royal mail) britpart parts. The sales person answered: "These seals are now the genuine specification. We don't keep these seals in stock, I got these in for you".

is he b

shIIting on me?

what do you think?

MK

Click image to enlarge Puma 110" SW

.............................................................
Earth first. Other planets later

2nd Jun 2010 10:35am

Zinke

Member Since: 27 Jan 2009
Location: Scunthorpe
Posts: 670

The "G" on the end of the part number from britpart means its a OE part. So its made by the same people that make the part for land rover but it doesnt have the packaging or the 1 year guarantee that a proper land rover part has.

2nd Jun 2010 10:46pm

mse

Member Since: 06 Apr 2008
Location: UK
Posts: 5024

2016 Defender 110 Puma 2.2 XS CSW Scotia Grey

First of all - if its got brit part on the box...burn it, the best thing you could do.

Fit britpart parts pay 3 times.

Seriously, my wife used to be exposed to automotive parts and dont believe the rubbish you hear about none genuine parts being the same.

I could type a long boring post, i wont, suffice to say:
- Genuine Parts, higher quality control, better tooling in manufacture, warranty etc etc
- Quality genuine parts - tend to use rejects or lower grade materials, but in the same tooling/plant as the above
- China based - tend to use older, reject tooling, in addition to lower grade material

You then have the premium parts EG EBC, who make to their own spec.

Incidently its not to say if you buy brembo brakes they arent repackaged - but this is an exception when your buying a brand.

Having said all that - looking at the seal retaining ring on my swivel: you wouldnt have thought there was such a thing as lower grade materials!

Mike

2nd Jun 2010 11:14pm

MK

Member Since: 28 Aug 2008
Location: Santiago
Posts: 2272

After my complain email I got this answer:

"Hi There.
Thank you for email.
These oil seals we have supplied,thow they are in a Britpart bag,they should be the same manufacture as Landrover -
would supply.
We have had no issue with these seals in any way to with quailty.
Hope this is ok for you.
Kind Regards"

For sure, when any seal breaks, I will be "Oh sir, you are the first customer bla-bla-bla" Puma 110" SW

.............................................................
Earth first. Other planets later

3rd Jun 2010 3:31pm

LESVOSD110

Member Since: 19 Aug 2009
Location: South Africa
Posts: 241

2010 Defender 110 Puma 2.4 SW Fuji White

I have never had problems with Britpart OEM parts,but there own brand parts I choose carefully. Puma 110 SW
90 V8 SOFT TOP

10th Jun 2010 3:17am

leeds

Member Since: 28 Dec 2009
Location: West Yorkshire
Posts: 8578

MK wrote:
After my complain email I got this answer:

"Hi There.
Thank you for email.
These oil seals we have supplied,thow they are in a Britpart bag,they should be the same manufacture as Landrover -
would supply.
We have had no issue with these seals in any way to with quailty.
Hope this is ok for you.
Kind Regards"

For sure, when any seal breaks, I will be "Oh sir, you are the first customer bla-bla-bla"

Note the expression 'should be the same manufacture'

NOT 'is' the same manufacturer using same quality of materials etc

Yes the G suffix should mean a genuine part

Now is the G suffix just on the invoice or is it on the packaging as well?

IF it is not on the packaging I would be telling them where to go as that would be fraud/deception in my book

Brendan

10th Jun 2010 8:15am

nickhodgson

Member Since: 08 Dec 2009
Location: Zambia
Posts: 172

I am not very happy with my recently purchased Britpart G startermotors (bosch) brought under NAD500210G (for a 300tdi). One failed in 6 months and when dismantled had a date stamp on the casing of "94". Other items lead me to think that it could have been a recon. The telling sign were the additional mis-aligned punch numbers and letters on the casing that a bosch motor out of a Land Rover box does not have. So could it be same manufacture but recon and still be britpart G?

10th Jun 2010 9:05am

The Boy

Member Since: 28 Aug 2008
Location: East Northants
Posts: 1459

2009 Defender 110 Puma 2.4 XS CSW Rimini Red

Quote:
date stamp on the casing of "94".

10th Jun 2010 9:58am

mse

Member Since: 06 Apr 2008
Location: UK
Posts: 5024

As mentioned i think all that would = fraud

Mike

10th Jun 2010 6:45pm

nickhodgson

Member Since: 08 Dec 2009
Location: Zambia
Posts: 172

The supplier has now confirmed that the starter motors brought under NAD500210G for a 300tdi in Britpart Boxes are factory recon units from Bosch. Can you believe it? Will you ever trust Britpart G again???

11th Jun 2010 3:11pm

leeds

Member Since: 28 Dec 2009
Location: West Yorkshire
Posts: 8578

nickhodgson wrote:
The supplier has now confirmed that the starter motors brought under NAD500210G for a 300tdi in Britpart Boxes are factory recon units from Bosch. Can you believe it? Will you ever trust Britpart G again???

Unless they are sold as reconditioned units then I think trading standards should be informed

In my opinion that is fraud/deception. Presumably you were charged the same price for a second hand unit(reconditioned or not it is still second hand/previously used/prior owned or whatever is the current in vogue phrase with second hand car salesman) then you are entitled to a brand new unit.

Brendan

11th Jun 2010 5:41pm

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