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Smilesapart

Member Since: 28 Sep 2013
Location: Suffolk
Posts: 735

Anyone dealt with Bourtons Land Rover Specialists?

Has anyone had any dealings with Bourton Land Rover specialists in Bourton on the Water? Are they any good. My partner has just got a Discovery 2 from there, and after 4 days the vehicle has clocked up a steering wobble, crashy ride, leaking sunroof, door mirror that doesn't move, rear parking sensors not working and a wheel bearing noise when turning. Not good on a £7K car. Do you think we have the right to hand the car back for a full refund? We deliberately went to a Land Rover specialist so we could have the reassurance it should be a good one!

26th Apr 2014 10:02pm

Leenorthants

Member Since: 08 Sep 2013
Location: Silverstone(ish)
Posts: 861

Take it straight back!

26th Apr 2014 11:15pm

LR90XS2011

Member Since: 05 Apr 2011
Location: bickenhill
Posts: 3674

2011 Defender 90 Puma 2.4 XS CSW Galway Green

Ditto ASAP DEFENDER 90 TDCI XS,

I hope everyone is well and your land rovers make you happy

27th Apr 2014 7:36am

diesel_jim

Member Since: 13 Oct 2008
Location: hiding
Posts: 6198

Is that Ross Langford? he's a top chap, so I can't see there'll be any issue with getting it sorted.

Amazing that all of this has just started in 4 days though.... didn't you test drive it before buying?

27th Apr 2014 11:01am

Smilesapart

Member Since: 28 Sep 2013
Location: Suffolk
Posts: 735

It was a very brief test drive I believe. I wasn't there sadly, I was working.

27th Apr 2014 11:07am

Smilesapart

Member Since: 28 Sep 2013
Location: Suffolk
Posts: 735

No - nothing to do with Ross Langford. It's a Mr Cook

27th Apr 2014 11:12am

Smilesapart

Member Since: 28 Sep 2013
Location: Suffolk
Posts: 735

Took the vehicle back and the dealer wasn't there. His wife promised a full refund so W's left it there. We got the full refund as promised along with a text telling us not to have any further contact with him again. I bet his wife was in trouble that night!
Anyway, anyone have a lovely example of a Disco 2 for sale, low mileage and FSH?

30th Apr 2014 7:01pm

diesel_jim

Member Since: 13 Oct 2008
Location: hiding
Posts: 6198

Nice business practice!

Like you'd go back anyway

Still, at least everyone here are now warned.

30th Apr 2014 7:15pm

22900013A

Member Since: 23 Dec 2010
Location: Oxfordshire
Posts: 3153

2011 Defender 110 Puma 2.4 USW Keswick Green

Smilesapart wrote:
We got the full refund as promised along with a text telling us not to have any further contact with him again.

That is absolutely disgusting. 2011 110 USW
1973 Series III 1-Ton
1972 Series III 1-Ton Cherrypicker
1969 IIA 1-Ton
1966 IIA 88"

1st May 2014 10:04am

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