 | Home > Puma (Tdci) > lost my remap at dealers.... |
 
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| TJ101 Member Since: 30 May 2007 Location: Taunton Somerset Posts: 3747   
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If you modify any part of a vehicle, while under manufacturers warranty, the you run the risk of invalidating THEIR warranty,, whatever the mod was, California F1, 75th 110 "Kermit", 50th Ann V8, 90 V8 Hybrid, 55 Series 1
Main Brian James Trailer Dealer for South West UK |
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24th Dec 2009 6:41pm |
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| AndrewS Member Since: 10 Apr 2007 Location: Hereford Posts: 3707  
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Sounds like the usual dealer patter TBH, as usual presuming that the V8's are more powerful
See here http://www.expeditionlandrover.info/enginePwrSpecs.htm The TD5 has more horses and torques than a V8. JE will stick the map back on FOC well they used to. I would stick the map back on and carry on if it all goes wrong again get JE to take it off before you take it back to the dealer. |
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24th Dec 2009 7:10pm |
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| K9F Member Since: 12 Nov 2009 Location: Bournemouth Posts: 9610 
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I personally having a remap myself would get yours reinstalled! Ask yourself "Why did you pay to get the remap in the first place?" Quite possibly your remap may have cost you a pretty penny in the first place. Without 'going public' on such an open forum and if you were a dealer ask yourself this question;-
In the current climate is it really good business practice to turn away warranty work on the strength of someone having a remap that you do not possibly know about or would overwrite in the course of diagnosis anyway? Answer: NO IT IS NOT! I know of a couple of dealerships that would 'possibly' turn a blind eye or a deaf ear! Your choice but for me it would be a 'no brainer!' If you go through life with your head in the sand....all people will see is an ar5e!! Treat every day as if it is your last....one day you will be right!! |
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24th Dec 2009 7:53pm |
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| markalpha Member Since: 23 Apr 2008 Location: Downham Market Posts: 690  
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K9F just wondering who gives the OK for warranty work, is it the dealer or LR.
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24th Dec 2009 9:49pm |
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| Glynparry25 Member Since: 16 Feb 2009 Location: Miserable Midlands Posts: 3015  
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Dealers claim the money off Land Rover like if you were to pay after the work has been completed. If they are unsure if they will get the money from LR they will enquier with LR before carrying out work.
If anyone has modifiied their vehicles in any way they should ask themselves: Could my modification atributed to the failure? If the answer is yes- remove it before taking it in for work...............as for a engine re-map it is a no-brainer to put it back to standard map before taking it in for any work. If the dealer wanted to they could have charged you for all the work and then invalidated your warranty. I wouldn't worry about drivetrain falure to power- it is all about the way you drive- if you drive a std map like a boy racer it won't last as long as someone who drives conservatively with a 200bhp map. Glyn |
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24th Dec 2009 11:47pm |
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| MK Member Since: 28 Aug 2008 Location: Santiago Posts: 2266  
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Not the first time I hear clonk/issues with remap (eg. BAS). Somebody was already mentioning it on this forum. Puma 110" SW
............................................................. Earth first. Other planets later |
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25th Dec 2009 1:14am |
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| diesel_jim Member Since: 13 Oct 2008 Location: hiding Posts: 6038 
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You should go back to Whites, and ask them then, why if they're so "anti remaps" they were selling boost boxes over the counter for Td5's a couple of years back?
They were even fitting them to brand new vehicles! OK, this is Td5 not puma, but i can't imagine even Land Rover would design the transmission to just be able to cope with the power and nothing more... i mean, standard transmission and extra power driven sensibly can be no worse than standard transmission and standard power driven like you stole it or overloaded everyday towing a trailer? |
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25th Dec 2009 11:14am |
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| jamesbond007 Member Since: 28 Oct 2009 Location: Central Algarve - Portugal Posts: 172  
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That would be I.
Well, perhaps. But I am more worried about the effect of the increased torque on the transmission. My driving has not really changed, which means that the transmission has to deal almost constantly with 20% more torque. Plus, one is tempted to use the capabilities of the engine more and therefore to use the torque more. So you end up using more than 20% of the original torque. Anyway, I have personally reverted to the original setting (v4), thinking that it is not really fair on the factory to make warranty claims with a modified vehicle, and they have made a very good upgrade with the v4 recall. Boldly going nowhere Discovery 3 after a Defender 110 Crew Cab TD4 and a 1964 SIIA 88 Regular. |
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25th Dec 2009 11:59am |
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| mse Member Since: 06 Apr 2008 Location: UK Posts: 5024 
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Its not the dealers - its Land Rover.
They made it well know 14+ months ago - they wrote to dealers stating a remapped car would instantly void all or parts of the warranty. What happens (espeically at the minute) is small jobs the do and claim, large jobs they have to check and some jobs they have to get express permission and LR Warranty team investigate. You can buy anything from a dealer - remember they are a business, whilst there may be a case the dealers sold it therefore...you are modifying it. And a map does not come under the fit for purpose bracket eg: a roof rack is something you would reasonably expect to fit to a defender and that it should be up to the job of carrying that rack for overlanding as an example. If the rack damages something not due to weight then there is a claim Mike |
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25th Dec 2009 1:32pm |
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| sib Member Since: 18 May 2007 Location: Baaath Posts: 144 |
TH White are in my opinion a good dealership and did indeed offer a deaf ear to the problem and indeed used to "superchip" many vehicles and may still do so and are probably stuck between a rock and a hard place as a result.
my transmission wear/failure may well be a result of more torque/power going through it as a result of my JE stage 1 remap but the reason for remapping it in the first place is due to the fact that i do so much heavy towing with my heavy 130 and felt the real need to more ooomph as its so hilly near bath. If there was a factory option of a 2.7 or 3 litre engine i would tick that box without question but then brakes,transmission etc needs to be able to cope.. It seems to me a bit unfair to ask JE to unchip and rechip vehicles every time they go to the dealerships free of charge and i aslo think its unfair on LR to fork out for new bits of landys getting pounded by chipped vehicles but surely the drivetrain at least should be able to cope with heavy towing and even very rough driving with trailers etc hanging off the back ? They always used to. After all, the military now uses some puma landys and they must have a hell of a life.. bit of a grey area ?? Sib Bath UK 1952 80 inch 1973 88 inch 2018 Morgan plus 4 narrow body |
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26th Dec 2009 6:51pm |
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| MK Member Since: 28 Aug 2008 Location: Santiago Posts: 2266
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Any way, it is embarrasing that WE Landies/Defies owners still live with clonk and other issues. Regarding the Puma nobody knows where the bl##dy clonks comes from. Chip or remap does`t worse.
 Puma 110" SW
............................................................. Earth first. Other planets later |
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26th Dec 2009 8:07pm |
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| jamesbond007 Member Since: 28 Oct 2009 Location: Central Algarve - Portugal Posts: 172
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That clonk is a killer. It is almost impossible not to get it when reversing (unless one stays on the clutch big time) and it does appear on roundabouts. Trying to be positive about it, it certainly motivates you to always try the best shifting (it keeps you on your shifting toes). Boldly going nowhere
Discovery 3 after a Defender 110 Crew Cab TD4 and a 1964 SIIA 88 Regular. |
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26th Dec 2009 8:19pm |
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| MK Member Since: 28 Aug 2008 Location: Santiago Posts: 2266
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I didn`t have it until 12ths miles. That is my issue. Puma 110" SW ............................................................. Earth first. Other planets later |
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26th Dec 2009 8:38pm |
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| jamesbond007 Member Since: 28 Oct 2009 Location: Central Algarve - Portugal Posts: 172
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From day One. Checked twice (allegedly) by the dealer
 . First 20.000 km service coming up soon.
What disappeared after a few thousand km, was the noise in the front axle when coming to a halt in neutral. A noise similar to the clicketing of knitting needles. Rather impressive for the bystanders on a brand new (although people not in know never assume a Defender is less than 20 years old) vehicle.
Well, the rest of the experience is close to perfect, but that clonk sends me up the wall. Boldly going nowhere Discovery 3 after a Defender 110 Crew Cab TD4 and a 1964 SIIA 88 Regular. |
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26th Dec 2009 9:44pm |
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