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Caterham



Member Since: 06 Nov 2008
Location: Birmingham
Posts: 6266

England 2011 Defender 110 Puma 2.4 XS CSW Stornoway Grey
should I just take it.......
my 110 is due in today for c2 weeks and when I phoned to confirm the details of the load car it turns out to be a citreon c3

what do you think of that?


I'm kind of thinking that if I'd just spent £70k on a FFRR and it was in for some warranty work I'd be a little disappointed with a c3 - woud you?
Post #168871 17th Sep 2012 2:04pm
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RRUK
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Member Since: 31 Mar 2010
Location: Leicestershire
Posts: 2017

United Kingdom 
It doesn't matter what car you take in, the Service dept never give out like for like, all down to cost, loan cars only stretch to Freelanders at best in most dealerships or something related to the group. My dealership leaves a Smart car when the Range Rover goes in. 2016 D4 HSE

1998 110 TUM HS FFR Hard Top XD WOLF

1982 Series 3 SWB Petrol
Post #168873 17th Sep 2012 2:12pm
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Landlord



Member Since: 27 Oct 2009
Location: Hampshire
Posts: 582

United Kingdom 2007 Defender 90 Td5 HT Cairns Blue
If youd spent 70k you would be getting something else Wink

Unfortunately quite normal with dealers. When I take my Sport in for service I sometimes get a Disco, Defender or Freelander and I once had a Fiesta, but not for 2 weeks !

Call them, complain, remind them its for 2 weeks and insist on a like for like swap as you need the Land Rover for work / travelling / business etc. Is the dealer near Coventry by any chance ?

Good luck 2007 TD5 90 Hard Top
Post #168875 17th Sep 2012 2:16pm
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Glynparry25



Member Since: 16 Feb 2009
Location: Miserable Midlands
Posts: 3015

Wales 2009 Defender 110 Puma 2.4 XS DCPU Tonga Green
^^ Spot on. Quite dissapointing really. On the plus side, out here in Cyprus there isn't such a thing as courtosy cars so a C3 would be better than nothing.

LR assist was good though- when mine went in for EGR valve they supplied me with a brand new FFRR HSE.

Glyn Dog Sheep
Post #168876 17th Sep 2012 2:16pm
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twopoint6khz



Member Since: 18 Aug 2011
Location: North Lakes
Posts: 652

United Kingdom 2005 Defender 110 Td5 CSW Java Black
I always get a Defender when mine goes in at the local independent... mind you, it comes with half a bale of hay in the back and stinking of collie Razz
Post #168878 17th Sep 2012 2:18pm
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Glynparry25



Member Since: 16 Feb 2009
Location: Miserable Midlands
Posts: 3015

Wales 2009 Defender 110 Puma 2.4 XS DCPU Tonga Green
I think the point to make is that the loan cars are responsibility of the garage..... they are in no way supported by Land Rover. I guess it is hit and miss depending on dealership.

When in Ripon I was loaned a Fiesta whilst mine went in for a service and a few little jobs. I was a bit miffed but the service and work quality there is so good I putup with it.

Glyn Dog Sheep
Post #168881 17th Sep 2012 2:38pm
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Caterham



Member Since: 06 Nov 2008
Location: Birmingham
Posts: 6266

England 2011 Defender 110 Puma 2.4 XS CSW Stornoway Grey
c3 it is........hopefully a diesel but I guess no such luck !!

like I said.....wouldn't be impressed if it were brand new FFRR being swapped for a C3 Shocked
Post #168882 17th Sep 2012 2:43pm
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Clemmo



Member Since: 03 Aug 2012
Location: Mile Oak
Posts: 1194

England 2010 Defender 90 Puma 2.4 HT Stornoway Grey
Coventry LR dealership always lend me a Freelander.
They always ask me to insure it...when I say I can't...they just cover me on theirs.
Customer service is ridiculously slow mind!!!
Clemmo Make today a little better than yesterday but not so good as tomorrow....
Defender 90 HT............Pangea Green
BMW X3 Msport............Carbon Black
Mini Electric................Grey. (wow!)
MGB Roadster……..........Vermillion
Honda Benly CD200....Maroon ------------- Chausson 98.........7.5m of fun
Post #168884 17th Sep 2012 3:20pm
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d j hutton



Member Since: 30 Jul 2009
Location: Dorset
Posts: 1044

England 2011 Defender 110 Puma 2.4 USW Orkney Grey
RRUK wrote:
It doesn't matter what car you take in, the Service dept never give out like for like, all down to cost, loan cars only stretch to Freelanders at best in most dealerships or something related to the group. My dealership leaves a Smart car when the Range Rover goes in.


nothing wrong with a smart car but won't tow like a defender!

When we take the smart in for service we get a smart car, but its a left hand drive diesel one, fun none the less.

When we first had it serviced at Samrt we had all sorts, a smart for2. smart 4 for 4, merc slk (yes really!) and a PT cruiser!

I've had decent LRs when getting the LR serviced, last one was a RR sport (white drug dealer special) warranty work is different down here, its a hire car from over the road, can't remember what it was but silver anyway.

DJ 1989 200tdi 90 csw
2011 110 usw Orkney grey

Buy British 🇬🇧

Defender Clothing Designs available at http://www.rangesports.com/acatalog/Defender-Stuff.html
Post #168913 17th Sep 2012 5:29pm
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Landlord



Member Since: 27 Oct 2009
Location: Hampshire
Posts: 582

United Kingdom 2007 Defender 90 Td5 HT Cairns Blue
d j hutton wrote:

last one was a RR sport (white drug dealer special)

DJ


Oy what you trying to say Evil or Very Mad Rolling Eyes Laughing 2007 TD5 90 Hard Top
Post #168922 17th Sep 2012 6:21pm
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RobKeay



Member Since: 19 Jul 2009
Location: Stafford
Posts: 1568

United Kingdom 2014 Defender 110 Puma 2.2 USW Corris Grey
Stafford have Evoques.
Post #168989 17th Sep 2012 8:54pm
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