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| A-Plan Insurance Site Sponsor Member Since: 30 Oct 2013 Location: United Kingdom Posts: 344  
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Fantastic! Thanks for the feedback ... I will pass it on to the team
 Howden Insurance - Specialist Vehicle
Call us on 01635 874646 for a quotation |
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3rd Oct 2016 4:36pm |
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| alpacaman Member Since: 07 Mar 2016 Location: Gloucestershire Posts: 160
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Although saying that none of the documents that were supposed to have been emailed to me have turned up yet.
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4th Oct 2016 2:59pm |
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| A-Plan Insurance Site Sponsor Member Since: 30 Oct 2013 Location: United Kingdom Posts: 344
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Have you received them yet? If not give the branch a call on 01635 874646 and they will re send them.
Clare Howden Insurance - Specialist Vehicle Call us on 01635 874646 for a quotation |
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5th Oct 2016 1:05pm |
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| alpacaman Member Since: 07 Mar 2016 Location: Gloucestershire Posts: 160
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Not received anything, either by email or in the post. I'll give them a call.
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5th Oct 2016 1:14pm |
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| Cupboard Member Since: 21 Mar 2014 Location: Suffolk Posts: 2971 
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Lack of emails happened repeatedly for me whilst I was with A-Plan, I think it's a feature.
They were always friendly on the phone and did once or twice manage to email me but the overall theme was of a failure to email. That, plus no choice of anything but an underwriter with an awful reputation made me go with a cheaper broker using a different underwriter that does seem to understand the concept of emails when my policy was up. |
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5th Oct 2016 1:32pm |
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| JOW240725 Member Since: 04 May 2015 Location: Suffolk Posts: 7873 
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I've never had an issue with emails, being an old fuddy duddy I like to have everything confirmed in writing and A-Plan have always done this, no problems.
I hadn't until now thought who the underwriters were but, hmm yes they do get very poor reviews! I hope I never have to find out!  James
MY2012 110 2.2TDCi XS SW Orkney Grey - http://www.defender2.net/forum/topic43410.html MY1990 110 200TDi SW beautifully faded Portofino Red - https://www.defender2.net/forum/post743641.html#743641 MY1984 90 V8 Slate Grey - https://www.defender2.net/forum/post744557.html#744557 Instagram @suffolk_rovers |
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5th Oct 2016 1:42pm |
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| alpacaman Member Since: 07 Mar 2016 Location: Gloucestershire Posts: 160
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OK, it seems my documents were posted out 2nd class rather than being emailed as I was informed, hence I haven't got them yet.
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5th Oct 2016 2:39pm |
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