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familymad



Member Since: 13 Dec 2011
Location: Bucks
Posts: 3463

 2016 Defender 130 Puma 2.2 HCPU Santorini Black
Robbing insurance companies
Question for those that know more than me......

Wife had an Admiral policy on a Golf in 2014-2015. White van man drove into her 26/08/14. Minor Mark in the bumper but I said report it to insurer anyays incase he claims. Nothing happened and 4 weeks later it was parked with no claims.

I get an email about the 130 policy today from Elephant (part of Admiral) to say as I didn't tell them about the claim in 2014 (claim?), I owe them £75 for this years policy. That is for reporting a van driver who bumped my wife and we didn't claim a penny?

I have now managed to get them to update this to an incident not claim but they have added it to the national insurance database as of 1st Aug and I assume all my policies will come asking for the same? It wasn't a claim so I didn't ever mention it.

We have both never claimed on our insurance and if that adds £75 to one policy, it could add it to all 4 policies? For how long? 5 years and £1500 Twisted Evil all for just letting them know.

Any hints or tips welcome. 1951 80" S1 2.0
1995 110 300TDI
1995 90 300TDI


Last edited by familymad on 13th Aug 2016 3:08pm. Edited 1 time in total
Post #554692 9th Aug 2016 11:15am
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ARC99



Member Since: 19 Feb 2013
Location: North Yorkshire
Posts: 1831

United Kingdom 2008 Defender 110 Puma 2.4 USW Cairns Blue
What I cannot get my head round is why it should effect your policy or any other if your wife's car was insured on a separate one.

Have you stressed to them that your wife reported the incident to protect them against a false claim?

My wife and I have notified the N.F.U. of several incidents and it has not increased of effected our policies . Don't make old people mad.
We don't like being old in the first place,
so it doesn't take much to Censored us off.

Richard
Post #554696 9th Aug 2016 11:32am
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shaggydog



Member Since: 12 Aug 2012
Location: Kent
Posts: 3346

United Kingdom 1991 Defender 110 200 Tdi USW Arles Blue
When I read the title of the thread I thought you had cracked onto a brilliant idea Laughing

Something sounds dodgy there I would argue the toss or go elsewhere. Running Restoration Thread http://www.defender2.net/forum/post323197.html#323197

Self confessed mileage hunter Very Happy
Post #554708 9th Aug 2016 12:53pm
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K9F



Member Since: 12 Nov 2009
Location: Bournemouth
Posts: 9610

United Kingdom 2008 Defender 90 Puma 2.4 XS CSW Stornoway Grey
It happens. Closer to home than many may think. I too reported a non-fault no claim accident...What ensued was mystifying, abysmal and extremely frustrating ending up with a 50% hike on my premium. Absolutely nothing to do with A-Plan I hasten to add but a common underwriter used by several brokers, 'common' being the key word here. Surprised the thread is still in existence.

http://www.defender2.net/forum/topic34680....ault+claim If you go through life with your head in the sand....all people will see is an ar5e!!

Treat every day as if it is your last....one day you will be right!!
Post #554710 9th Aug 2016 12:59pm
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Hairysteve



Member Since: 15 Jun 2015
Location: Surrey
Posts: 692

United Kingdom 2009 Defender 110 Puma 2.4 XS CSW Barolo Black
Been there myself and not a thing I could do about it except pay for being honest.
Post #554718 9th Aug 2016 1:30pm
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K9F



Member Since: 12 Nov 2009
Location: Bournemouth
Posts: 9610

United Kingdom 2008 Defender 90 Puma 2.4 XS CSW Stornoway Grey
I told them they can 'kiss my swingers' and went to a much more reputable underwriters, even though they 'closed the open claim' within 24 hours. If you go through life with your head in the sand....all people will see is an ar5e!!

Treat every day as if it is your last....one day you will be right!!
Post #554722 9th Aug 2016 2:06pm
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Fabio



Member Since: 05 Aug 2011
Location: Somerset
Posts: 589

Portugal 2011 Defender 110 Puma 2.4 XS CSW Santorini Black
I hate insurance companies...
They are always right and there is no point arguing.
when I tried to get a quote from one of the site sponsors they told me I would not be able to get insurance from them because of my lack of experience driving defenders... Smile
I have had 4 and driven defenders for 12 ou 13 years...
So I went with Churchill 178£ for the year.
Insurance companies are only good if you pay as little as possible and don't ever need them... Laughing


Fabio
Post #554758 9th Aug 2016 4:56pm
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Rickydodah



Member Since: 14 Jul 2014
Location: East Sussex
Posts: 1091

Insurance companies are all a load of charlatans in my opinion. I claimed a few years ago for a rear screen on a pick up hardtop. The excess was £75 which i happily paid because Autoglass , also a rip off, charged them £1032. I've always paid the extra to protect my no claims bonus and as glass claims dont affect this I didnt expect an increase of premium when renewal came around. Well, they loaded my premium by 60%...thieving Censored I started with nothing and still have most of it left!
Post #554767 9th Aug 2016 5:41pm
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apt100



Member Since: 05 Mar 2015
Location: Derbyshire
Posts: 1547

United Kingdom 2016 Defender 90 Puma 2.2 XS CSW Aintree Green
Many/most/all (?) policies require you to report all "losses" regardless of whether you actually claim or not.
If it is in your small print, there's probably not much you can do to argue about it. No matter how annoying it is. Big Cry
Post #554806 9th Aug 2016 8:31pm
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shaggydog



Member Since: 12 Aug 2012
Location: Kent
Posts: 3346

United Kingdom 1991 Defender 110 200 Tdi USW Arles Blue
So, I think we are all in agreement that insurance companies are on the whole bad and dishonest and robbing wiggling snakes....


So, what can we do to change this?

I'm sure insurance is much more affordable and reasonable in other parts of the world.
How do they do it?
What can we as "the people" do about this other than just stop paying?
Is there a better way? Running Restoration Thread http://www.defender2.net/forum/post323197.html#323197

Self confessed mileage hunter Very Happy
Post #554991 10th Aug 2016 12:46pm
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JJ



Member Since: 18 May 2009
Location: Winchester
Posts: 932

United Kingdom 1987 Defender 110 V8 Petrol CSW Corris Grey
One of the problems is actually we pay a small amount to insure our vehicles so most policies are stripped bare of all costs to be competitive.

This means that every minor change or incident allows the insurer to up the premium ( profit ) . Most reputable companies (eg NFU ) tend not to charge extras but then the cost is usually higher in the 1st place. HR064 Hampshire and Berkshire 4x4 Response
Post #555058 10th Aug 2016 3:13pm
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steventheplumber



Member Since: 29 Apr 2014
Location: Lincolnshire
Posts: 767

England 1987 Defender 90 200 Tdi HT Keswick Green
Just come through the post a thirteen page from to fill in including a form for disclosure to the police. They want the key v5 mot all receipts, when services where carried out and my inside leg measurements.
Post #555581 12th Aug 2016 3:36pm
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Birdy



Member Since: 07 Oct 2011
Location: Côte d'Azur
Posts: 850

France 2011 Defender 110 Puma 2.4 XS CSW Santorini Black
"Many/most/all (?) policies require you to report all "losses" regardless of whether you actually claim or not”

Yup, neighbour 'phoned her company enquiring about her insurance excess, she'd reversed into her garden wall. No claim, the dent (and damaged brickwork!) is still there, but her next year's renewal notice showed a substantial increase. She'd reported an “incident”…

On the other side of the coin, my father's motor caravan was shunted from behind. Being “specialist”, Saga told him to get the repair - simple replacement of a GRP rear panel and a standard Citroen rear lamp - carried out by a motor caravan dealer. Their invoice was for tuppence short of three grand, and my father was so outraged he 'phoned Romahome to find out the cost of their panel. Retail was less than four hundred quid, work out for yourselves how much the insurance company was ripped off!

Peter
Post #555826 13th Aug 2016 9:32pm
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grumpy old git



Member Since: 16 Nov 2013
Location: United Kingdom
Posts: 153

United Kingdom 
A horse shied as I was passing it a few years back denting the OSR panel on my D2. Walking pace incident, horse OK and rider admitted liability but gave me false details. Reported to my insurers but didn't claim. Have had to declare this ever since and pay an extra premium. When I queried this I was told there was an unresolved claim for £1000 against me, I explained if I could be bothered to sort it we were looking at £25 -30 in filler and paint. When I renewed this time the database has decided that I've lost my NCB despite never having made a single claim in 31 years.....
Post #555885 14th Aug 2016 9:52am
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Leviathan



Member Since: 24 Oct 2015
Location: Staffs
Posts: 247

United Kingdom 
After a recent shunt my daughters insurance company said that if she didnt take her car to be repaired at their approved garage they would double the excess, adding several £100s to the excess.
I was going to query this, but assume its buried somewhere in the small print.
I didnt feel the need to waste my time in the end, so didnt bother.
Also the large windscreen companies have agreements with insurance companies to inflate the cost on your windscreen invoice. Our company car policy has a £250 windscreen excess. We were presented with a £500 bill less £250 excess and pay £250. This affected our claim profile.
Ring the same windscreen company and ask how much to replace a windscreen for cash...........£250. Needless to say thats what we do now.
Post #555899 14th Aug 2016 10:46am
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