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K.M

Member Since: 28 Apr 2016
Location: Salisbury
Posts: 300

2016 Defender 110 Puma 2.2 XS CSW Montalcino Red

Warranty Work @ Stourbridge Bodyshop

As the title suggests, Dolly is due to go in and have her paintwork put right.

I make no apologies that I am OCD when it comes to thing been right - occupational hazard in afraid - and wondered if anybody has any experience with the 'Stourbridge Approved Bodyshop'?

The warranty work been carried out is a respray of parts of the roof, arches, left side passenger door and the rear hatch sill as well as some deep scratches that need touching up as they can't be buffed out and a nib on the left side rear quarter (highlighted by JLR not me). YES I know it's a Defender but that's not the point!

At 2 days old I also noticed that the drivers door footwell sill was already rusting!!! As was the passenger side side step.
There are also a few leaks which I'll ask them to look at while it's on.

Is there anything else I should have a good look at and maybe add to the warranty list? Will she be in good hands at Stoirbridge? [/u]

1st Jun 2016 7:00pm

Gurmot

Member Since: 01 Apr 2016
Location: Somerset
Posts: 36

2010 Defender 90 Puma 2.4 XS CSW Santorini Black

Not used Stourbridge but I have recently had LR approved body warranty work to my 2010 90 XS. They replaced the windscreen brackets as the ally had corroded and lifted the paint, and there was a small amount of rust starting on the windscreen frame close to the brackets, this was also covered. They also replaced the entire front grille as the lower painted mesh section had corroded. Strangely, they refused to cover the side window catches which had corroded in exactly the same way as the windscreen brackets, and they wouldn't deal with the rear cross member which had turned brown due to the woefully inadequate paint.

I'm not complaining though, quite happy they covered what they did.

1st Jun 2016 11:12pm

jaydt

Member Since: 31 Aug 2013
Location: west midlands
Posts: 36

2011 Defender 110 Puma 2.4 XS CSW Stornoway Grey

The Stratstone Stourbridge approved paint shop is the owned by Stratstone and not a third party paint shop.I had warranty work done two years ago and was pleased.( then again a friend works there so things were put right that I didnt spot). Windscreen out resealed properly, window surround repainted,new hinges and lower aircon grill repainted. Windscreen surround just started to bubnle again tho.

2nd Jun 2016 7:05am

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