 | Home > Land Rover Customer Relations > ordered a 90 in havana |
 
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| YOLO110 Member Since: 14 Feb 2015 Location: Perth Oz and Stansted UK Posts: 1633  
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I would sincerely believe and hope that you would get what you ordered...
Havana... great colour and rare to boot!  YOLO... You Only Live Once... |
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17th Sep 2015 10:45am |
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| CRC@LandRover Verified Account  Member Since: 25 Mar 2013 Location: Coventry Posts: 383 
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Hi chek
Thank you for your post. I note your query and would be happy to request that you are contacted by the relevant Customer Relations Department for your vehicle market who will be able to look into your order and advise accordingly. I would be grateful if you are able to provide the following information via PM; Your full name Telephone number Email address Vehicle registration Last 6 of VIN Relevant vending Land Rover retailer I look forward to hearing from you. Regards Ryan |
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18th Sep 2015 12:44pm |
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| ericvv Member Since: 02 Jun 2011 Location: Near the Jet d'Eau Posts: 5816  
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Presume you asked your dealer. What did they say? Otherwise call Emil Frey direct. You never actually own a Defender. You merely look after it for the next generation. http://youtu.be/yVRlSsJwD0o https://youtu.be/vmPr3oTHndg https://www.youtube.com/watch?v=_GtzTT9Pdl0 https://www.youtube.com/watch?v=ABqKPz28e6A https://www.youtube.com/watch?v=rLZ49Jce_n0 https://www.youtube.com/watch?v=XvAsz_ilQYU https://www.youtube.com/watch?v=K8tMHiX9lSw https://m.youtube.com/watch?v=dxwjPuHIV7I https://vimeo.com/201482507 https://www.youtube.com/watch?v=ZSixqL0iyHw |
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18th Sep 2015 2:12pm |
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| chek Member Since: 17 Sep 2015 Location: ZRH Posts: 181 
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Thanks for replying. Wish I could afford Emil Frey. Asking the dealer sounds like a great suggestion. Will try.
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18th Sep 2015 10:50pm |
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| ericvv Member Since: 02 Jun 2011 Location: Near the Jet d'Eau Posts: 5816
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Who is your dealer? An official JLR one I presume?
If worse comes to worst, (which hard to believe with a official JLR dealer here in Switzerland), there are dozens of brand new Defenders of all types offered on the Swiss autoscout website. Recently there still was a fully loaded Heritage 110 offered by a dealer at the original official price, but that one is gone now, today there is another loaded Heritage 110, as well as a Autobiography, but from a expensive trader. There is a selection of dozens of other new Defenders though, from official dealers and without a markup. Hope you get your original deal resolved, but you have a back stop. 
Eric You never actually own a Defender. You merely look after it for the next generation. http://youtu.be/yVRlSsJwD0o https://youtu.be/vmPr3oTHndg https://www.youtube.com/watch?v=_GtzTT9Pdl0 https://www.youtube.com/watch?v=ABqKPz28e6A https://www.youtube.com/watch?v=rLZ49Jce_n0 https://www.youtube.com/watch?v=XvAsz_ilQYU https://www.youtube.com/watch?v=K8tMHiX9lSw https://m.youtube.com/watch?v=dxwjPuHIV7I https://vimeo.com/201482507 https://www.youtube.com/watch?v=ZSixqL0iyHw |
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19th Sep 2015 5:22am |
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| chek Member Since: 17 Sep 2015 Location: ZRH Posts: 181
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Who is my dealer? Well, it's not the one who justified the price tags on his defenders with the comment: «Switzerland is a high-priced country, Land Rover is taking this into account. Defenders built for Swiss customers are different, way better, you know.» He was serious. I also did not order from the dealer who told me: «Well, of course you can get your Defender in Germany. It's just that they might sell you a used one and claim it's brand new.» These were both official JLR Dealers.
I eventually ended up ordering in Germany. Cheers, Chris |
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26th Sep 2015 4:33pm |
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| Mr Fox Member Since: 10 Sep 2011 Location: green & pleasant land Posts: 1023 
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Chris, have you had confirmation that the Defender will arrive in the colour you originally ordered?
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26th Sep 2015 4:40pm |
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| chek Member Since: 17 Sep 2015 Location: ZRH Posts: 181
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Will be delivered in October. JLR unable to confirm an exact delivery date. This is all I know. Acc dealer all's fine.
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26th Sep 2015 4:54pm |
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| Walmsleys Member Since: 19 Feb 2015 Location: Leyland Posts: 110 
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Mine's havana - it looks like a different colour every time the light changes.
 Click image to enlarge Click image to enlarge Click image to enlarge 2015 Urban Truck 90XS in Havana (previously 2013 D4 XS in Fuji White) (previously 2011 D4 XS in Stornaway Grey, auto, black leather, reversing camera and removable tow bar) (previously 2011 Freelander 2, blue (Mrs B's) (previously 2007 TDV6 D3 SE Zermatt Silver, auto, black leather, an Uncle Ray plate and AT2s) (previously 2001 Freelander One, blue) (previously 1967 Series 2, Green) |
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28th Sep 2015 10:34am |
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| NMBRPL8 Member Since: 07 Jul 2015 Location: Australia Posts: 144
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I hope you get this colour: my favourite of the recent choices
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28th Sep 2015 11:14am |
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| chek Member Since: 17 Sep 2015 Location: ZRH Posts: 181
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AWESOME! Thanks, great pictures! |
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28th Sep 2015 8:11pm |
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| chek Member Since: 17 Sep 2015 Location: ZRH Posts: 181
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Well I'm pretty confident and looking forward to it very much. |
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28th Sep 2015 8:13pm |
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| chek Member Since: 17 Sep 2015 Location: ZRH Posts: 181
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It came to the dealer in santorini black. Apparently my order was placed 5 days after they stopped making it in havanna. They offered to repaint it in original JLR-havana and I agreed.
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13th Jan 2016 7:33pm |
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| m33ufo Member Since: 19 Jan 2008 Location: Cardiff Posts: 1150 
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JLR or the dealer agreed?
Sounds quite generous of them  |
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13th Jan 2016 7:52pm |
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