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andydef90

Member Since: 09 Feb 2015
Location: yorkshire
Posts: 617

2014 Defender 90 Puma 2.2 HT Corris Grey

guy salmon

hi guys just wonderd if any one has delt with guy salmon in wakefield . I got my new 90 from them last year .pdi missed a scratch so had to go back more so they said they got there figures wrong by almost 800 pounds <no> and they tried to charge me 600 pounds for a tiny stone chip ouch . any one else had this sort of experience

10th Feb 2015 1:40pm

mick

Member Since: 08 Feb 2010
Location: Yorkshire
Posts: 2109

2010 Defender 130 Puma 2.4 HCPU Rimini Red

Yeh I've dealt with them

10th Feb 2015 7:45pm

andydef90

Member Since: 09 Feb 2015
Location: yorkshire
Posts: 617

same thing mick or am I unlucky

10th Feb 2015 8:07pm

CEEGEE

Member Since: 02 Oct 2013
Location: Yorkshire
Posts: 135

I've used the body shop that is directly behind the dealer (presume its still there, it was a few years ago) - go direct to them, I think they are Land Rover approved - they did a great job on my old RR Sport

10th Feb 2015 8:13pm

mick

Member Since: 08 Feb 2010
Location: Yorkshire
Posts: 2109

andydef90 wrote:
same thing mick or am I unlucky

No not body work chap down horbury bridge does that for me used GS for service and waranty work
I wouldn't have any work done anywhere with out a price

10th Feb 2015 9:26pm

Supacat

Member Since: 16 Oct 2012
Location: West Yorkshire
Posts: 11018

2013 Defender 110 Puma 2.2 XS DCPU Keswick Green

I've a few stories about them - attention to detail is not their thing - but then isn't it the same with most main dealers?

I went in there looking for a RRS TDV8. Salesman said he would look out for one and let me know if anything was available. He never did, I had to find it myself at one of their other branches and arrange for them to bring it over to look at.

Bodyshop did some repair work after I was shunted from behind. Floor mats had a metal insert in them. They managed to bend it and tried to sikaflex it back in without telling me. Cubby box insert went missing and it was an argument to get it replaced.

When I wanted to swap it for the facelifted model, I went back there again. Same story - they did not contact me & I swapped it out at Armstong Massey in York.

Went in to buy a Defender, got a test drive, I said I'd think about the numbers and salesman never rang me back. Bought Defender from Stratstones in Doncaster.

Took Defender in for some warranty work and they took the tailgate off and when refitting decided to leave all the nuts and washers off the restraining cable.

11th Feb 2015 11:37am

CRC@LandRover
Verified Account

Member Since: 25 Mar 2013
Location: Coventry
Posts: 383

Hi Andy,

I am sorry to learn of your experience with the Guy Salmon Wakefield retailer.

Has your concern now been resolved? If not and you would like further assistance, could you please PM me with the following information to allow me to look into this further.

Full Name:
Contact No:
Contact Email:
Vehicle Reg:
Last 6 of VIN:

Many thanks,
Pete

4th Mar 2015 2:22pm

andydef90

Member Since: 09 Feb 2015
Location: yorkshire
Posts: 617

gut salmon

hi pete I got it done at a approved body shop same one they use I just will not use guy salmon for anything at all . thought when buying the defender iwas going to get a good customer service from them but for me that's not been the case

9th Mar 2015 1:47pm

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