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 Porting Pivi Pro eSIM in 2020 Defender
CRC@LandRover

Post11th Feb 2021 1:26pm
Forum: Land Rover Customer Relations · Replies: 10 · Views: 6238 · Subject: Porting Pivi Pro eSIM in 2020 Defender
Good afternoon Julep,

Thank you for your post and your patience in waiting for a reply.

I can confirm that the current contract between the software developer and JLR does not cover the Channel ...
 Porting Pivi Pro eSIM in 2020 Defender
CRC@LandRover

Post19th Nov 2020 1:52pm
Forum: Land Rover Customer Relations · Replies: 10 · Views: 6238 · Subject: Porting Pivi Pro eSIM in 2020 Defender
Thanks Dan.

Is this because you can't because you are not the service provider?

Ofcom states: "We’ve made it quicker and easier to leave your current mobile provider. Ofcom rules mean you ...
 Porting Pivi Pro eSIM in 2020 Defender
CRC@LandRover

Post18th Nov 2020 1:44pm
Forum: Land Rover Customer Relations · Replies: 10 · Views: 6238 · Subject: Porting Pivi Pro eSIM in 2020 Defender
Hi Supacat,

Thank you for your reply.

I have escalated your query with our Product Team to obtain further information. As soon as I have an update I will be sure to contact you.

Many Thanks, ...
 Porting Pivi Pro eSIM in 2020 Defender
CRC@LandRover

Post18th Nov 2020 12:00pm
Forum: Land Rover Customer Relations · Replies: 10 · Views: 6238 · Subject: Porting Pivi Pro eSIM in 2020 Defender
Hi Supacat,

Thank you for your reply.

I can confirm that we are unable to provide the Porting Authorisation Code for the eSIM to any of our customers.

Should you have any further questions pl ...
 Porting Pivi Pro eSIM in 2020 Defender
CRC@LandRover

Post17th Nov 2020 1:36pm
Forum: Land Rover Customer Relations · Replies: 10 · Views: 6238 · Subject: Porting Pivi Pro eSIM in 2020 Defender
Good morning Supacat,

Thank you for your post and your patience in waiting for a reply.

I can confirm that there are two embedded SIM Cards on the vehicle for the Defender. One of which is know ...
 2.2 TDCI Recall for oil pump failure
CRC@LandRover

Post17th Jun 2020 9:34am
Forum: Land Rover Customer Relations · Replies: 91 · Views: 92995 · Subject: 2.2 TDCI Recall for oil pump failure
I'm very new to this site, this morning in fact. My 2012 130 has just suffered total engine failure due, according to my local Land Rover specialist, to the failure of the oil pump. The vehicle was bo ...
 EKA Code
CRC@LandRover

Post20th May 2020 11:41am
Forum: Land Rover Customer Relations · Replies: 71 · Views: 67218 · Subject: Land Rover Customer Experience Centre
Good Morning,

Thank you for your enquiry.

I can confirm that you would need to arrange to contact the Customer Relationship Centre within your market.

You can locate the contact details requi ...
 email today
CRC@LandRover

Post1st Apr 2020 12:17pm
Forum: Land Rover Customer Relations · Replies: 9 · Views: 4783 · Subject: Re: email today
email today saying that land rover are doing there best for there customers and that there will be some services available however if you look at the list the majority are clos ...
 Rust and the anti corrosion warranty
CRC@LandRover

Post29th Mar 2019 11:37am
Forum: Land Rover Customer Relations · Replies: 23 · Views: 15409 · Subject: Re: Rust and the anti corrosion warranty
Hello, posting to see if anyone can provide words of advice (or even assurance!). I'm worried about whether my anti corrosion warranty will cover certain corrosion to my vehicle (as I've been reading ...
 EKA Code
CRC@LandRover

Post16th Jan 2019 10:25am
Forum: Land Rover Customer Relations · Replies: 71 · Views: 67218 · Subject: EKA Code
Hi Ryan,
I started this thread in 2015 and received my EKA code with your help.
Have never been able to get it to work though. I have asked the dealer on two occasions to demonstrate it to me but th ...
 Warranty Repair Woes
CRC@LandRover

Post5th Dec 2018 11:58am
Forum: Land Rover Customer Relations · Replies: 40 · Views: 23562 · Subject: Warranty Repair Woes
OK... So delaer are hassling me to drop the 90 back... They have serviced it and put a mot on it... However, I've lost a years worth of ownership and the warranty has now expired, The steering wheel i ...
 Stacie @ CRC
CRC@LandRover

Post15th Dec 2017 1:26pm
Forum: Land Rover Customer Relations · Replies: 2 · Views: 3489 · Subject: Stacie @ CRC
Hello all,

I am Stacie from the Jaguar Land Rover Customer Relationship Centre, Amellia has now moved roles and I will be your new point of contact.

I have been working within the Customer Rel ...
 Out of Office
CRC@LandRover

Post12th Jun 2017 4:16pm
Forum: Land Rover Customer Relations · Replies: 0 · Views: 3034 · Subject: Out of Office
Good afternoon all,

I can confirm that I will be away from the business from the 13th June and will be returning on the 22nd June.

In the meantime the forums will not be monitored and I will r ...
 When is my paint arriving?
CRC@LandRover

Post12th Jun 2017 3:47pm
Forum: Land Rover Customer Relations · Replies: 9 · Views: 6605 · Subject: When is my paint arriving?
Hi Lightningtweeds,

Thank you for your email.

If you could please kindly provide your vehicle details via PM including the part number you ordered this would be greatly appreciated.

Thanks, ...
 Lloyd land rover ripon
CRC@LandRover

Post15th May 2017 3:56pm
Forum: Land Rover Customer Relations · Replies: 3 · Views: 4395 · Subject: Lloyd land rover ripon
Good afternoon all,

Thank you for your comments.

Please be assured that I have provided this positive feedback to the retailer in question and also internally. I appreciate the time taken to p ...
 
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