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Swine&Small



Member Since: 20 Mar 2017
Location: Norfolk
Posts: 1223

United Kingdom 
Computer Gremlins Fix ??
Since the recent updates to fix the various gremlins that have been much published recently, my abilities to carry out any online banking with Natwest have failed. Various reasons like no longer support the browser and try again,(endlessly have arrived.
Am I alone in this, is it me , or is my balance insufficient for the bank to want my business and it all a subtle hint Question
Big Cry 1983 Series 3 Pick up in Marine Blue
1967 Morris Traveller
1966 Morris Convertible
2012 VW T5 Camper
Quod Abundat Non Obstat.
Post #686012 12th Feb 2018 11:52am
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Balvaig



Member Since: 19 Feb 2016
Location: Fife
Posts: 719

Scotland 2016 Defender 90 Puma 2.2 Landmark LE Corris Grey
Updated my systems and everything working as it should. There are some security issues with older browsers, especially in the Windows operating system.
Try downloading Firefox. I have it and it is really good and particularly fast in loading stuff. Smile
Post #686026 12th Feb 2018 12:30pm
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Swine&Small



Member Since: 20 Mar 2017
Location: Norfolk
Posts: 1223

United Kingdom 
Thanks,
I have Safari on my Mac and Natwest say they only support Safari on a Mac ???. But then they do not support it ???. Tried to load Chrome and Firefox but they appear blocked ?
Small's Nation wide account is fine. Perhaps it is time for me to move to her bank after 58 years with Natwest.
Thanks for your suggestions Thumbs Up 1983 Series 3 Pick up in Marine Blue
1967 Morris Traveller
1966 Morris Convertible
2012 VW T5 Camper
Quod Abundat Non Obstat.
Post #686029 12th Feb 2018 12:39pm
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macfrank



Member Since: 05 Nov 2015
Location: somewhere in the north
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What version of Mac OS are you running?
Recent Firefoxes won't run on old OSs, and while you might be able to install an old browser version, some sites can't connect to them (has to do with security certificates in the background).
Post #686051 12th Feb 2018 1:49pm
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Swine&Small



Member Since: 20 Mar 2017
Location: Norfolk
Posts: 1223

United Kingdom 
Hello MacFrank
I am running Version 11.0.3 (13604.5.6) whatever that is?

Never had these problems with my Abacus, but then nothing connected !
Regards
Swine 1983 Series 3 Pick up in Marine Blue
1967 Morris Traveller
1966 Morris Convertible
2012 VW T5 Camper
Quod Abundat Non Obstat.
Post #686061 12th Feb 2018 2:05pm
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davew



Member Since: 02 Jan 2012
Location: North Yorkshire
Posts: 888

England 1990 Defender 90 V8 Petrol PU Auto Rioja Red
Not got a Natwest account myself but your Safari version looks pretty much up to date so should be fine. I've had similar issues in the past with banks, they have a tendency to view anything other than IE as a potential security risk... ironic really !

The version of Safari you have had a few changes around the privacy and cross site scripting that may be causing you some issues... essentially Safari sees your bank as insecure due to something they are doing. If you go into your Safari preferences -> privacy tab you should see a check box for "Prevent Cross Site Tracking" and I believe the default for this now is for it to be turned on. Try turning it off and see if that helps. http://www.yorkshireoffroadclub.net/
Post #686065 12th Feb 2018 2:17pm
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Balvaig



Member Since: 19 Feb 2016
Location: Fife
Posts: 719

Scotland 2016 Defender 90 Puma 2.2 Landmark LE Corris Grey
Most strange. I am not with Natwest either, but my online banking works with the same version of Safari that you are using.
Unless you have a version of OSX prior to 10.9 Firefox should download. Do make certain you are using the Firefox home page to download from.

Also with Safari, as davew says, untick cross site tracking, but also check that you accept cookies.

If you are using a virus blocker it is worthwhile switching it off temporarily whist you access the Natwest site and see if that helps. It can be a setting in the virus blocker that stops access.

Finally if all this fails resort to the lump hammer Whistle
Post #686072 12th Feb 2018 2:44pm
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Swine&Small



Member Since: 20 Mar 2017
Location: Norfolk
Posts: 1223

United Kingdom 
Lump hammer, works on a defender Whistle Whistle
Thanks 1983 Series 3 Pick up in Marine Blue
1967 Morris Traveller
1966 Morris Convertible
2012 VW T5 Camper
Quod Abundat Non Obstat.
Post #686074 12th Feb 2018 2:47pm
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Swine&Small



Member Since: 20 Mar 2017
Location: Norfolk
Posts: 1223

United Kingdom 
It was the virus blocker, Thanks guys.
Lump hammer for Sale Rolling with laughter 1983 Series 3 Pick up in Marine Blue
1967 Morris Traveller
1966 Morris Convertible
2012 VW T5 Camper
Quod Abundat Non Obstat.
Post #686083 12th Feb 2018 4:09pm
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Procta



Member Since: 03 Dec 2016
Location: Sunderland
Posts: 4908

United Kingdom 
davew wrote:
Not got a Natwest account myself but your Safari version looks pretty much up to date so should be fine. I've had similar issues in the past with banks, they have a tendency to view anything other than IE as a potential security risk... ironic really !

The version of Safari you have had a few changes around the privacy and cross site scripting that may be causing you some issues... essentially Safari sees your bank as insecure due to something they are doing. If you go into your Safari preferences -> privacy tab you should see a check box for "Prevent Cross Site Tracking" and I believe the default for this now is for it to be turned on. Try turning it off and see if that helps.


I have found IE to be very, very buggy, so I switched to the Microsoft edge which is a little better, but still can be a little funny. ID be more than happy to switch to another browser, but more than one person uses the pc. Defender TD5 90 ---/--- Peugeot 306 HDI hatch back

Success is 90% Inspiration and 4 minutes Preparation # you can make it!
Post #686249 13th Feb 2018 12:28am
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AMBxx



Member Since: 24 Jul 2016
Location: York
Posts: 980

United Kingdom 2015 Defender 110 Puma 2.2 XS CSW Orkney Grey
Natwest's IT people break everything they touch at the moment. My Dad was unable to make a payment as the box that pops up was too low in the screen for him to select the buttons. No amount of using TAB or scrolling would allow it to be visible. In the end the only solution was to switch the browser to full screen.
Post #686292 13th Feb 2018 10:09am
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