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Knoxy



Member Since: 06 May 2013
Location: Ayrshire
Posts: 43

United Kingdom 
2015 Defender with Security Alarm Problems

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Last edited by Knoxy on 15th Nov 2017 1:04pm. Edited 1 time in total

Post #661134 1st Nov 2017 10:45am
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Knoxy



Member Since: 06 May 2013
Location: Ayrshire
Posts: 43

United Kingdom 

Update. Spoke to LR customer services and they have advised that there is nothing they can do and that I need to take this up with the retailer.

To be honest this is what I expected but it has been useful. My wifes Porsche Cayenne is due for a change in a couple of months and we had been toying with the idea of buying a Range Rover. Based on this response and in comparison with the level of service we get from Porsche, there is not a chance that I would buy another JLR product.

Post #661135 1st Nov 2017 10:57am
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Knoxy



Member Since: 06 May 2013
Location: Ayrshire
Posts: 43

United Kingdom 

Defender sold in disgust.

Post #664006 13th Nov 2017 6:35pm
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steve E
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Member Since: 06 Mar 2011
Location: Dinas Powys
Posts: 1753

Wales 

Sorry to hear this.
I know from experience you have to phone LR assist to get a decent car.

Post #664030 13th Nov 2017 7:52pm
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Knoxy



Member Since: 06 May 2013
Location: Ayrshire
Posts: 43

United Kingdom 

Not prepared to share the full details online but both the dealer and JLR are worse than Feckin useless.

Life is way too short and I am simply not willing to put up with what I experienced. I can only hope that the widely reported quality issues being experienced across the range, the hemoraging residuals and the piles of unsold bling mobiles results in the outcome they deserve.

Post #664041 13th Nov 2017 8:24pm
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steve E
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Member Since: 06 Mar 2011
Location: Dinas Powys
Posts: 1753

Wales 

This is terrible and I too have had a crap time with LR and that's partly why I sold the Heritage, although they car was fine.
I've just bought another which is 3 years old but I'll be using Promec for its servicing and I'll use a local body shop for any paint issues and take the hit myself.
Your Defender set up looked FAB and am sad that you sold up.
I love the Defender but also think LR customer care and the local dealership leave a lot to be desired.
I couldn't even get an invite to the launch of the Ewok convertable 😂 even after buying 3 Defenders from them

Post #664051 13th Nov 2017 8:40pm
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legin



Member Since: 22 Jul 2017
Location: Chelmsford Essex
Posts: 534

United Kingdom 2012 Defender 90 Puma 2.2 HT Santorini Black

That how Land Rover like it ,if you can't take a bit grief they don't want punters like you,why don't you get on your hands and knees crying I WANT A LAND ROVER to your lord and master main dealer ,your just a waste of space go back to your world of BMW's and MERC's but can I come please,I've got a Jeep Exclamation

Post #664053 13th Nov 2017 8:41pm
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Knoxy



Member Since: 06 May 2013
Location: Ayrshire
Posts: 43

United Kingdom 

Yes, Im afraid any masochistic desires I may have will be satisfied in other ways Laughing not by owning a late model Defender.

Post #664065 13th Nov 2017 9:01pm
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legin



Member Since: 22 Jul 2017
Location: Chelmsford Essex
Posts: 534

United Kingdom 2012 Defender 90 Puma 2.2 HT Santorini Black

My True Passions - Air Cooled Porsche


Just seen this and yea I'm with you.

Post #664077 13th Nov 2017 9:19pm
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Knoxy



Member Since: 06 May 2013
Location: Ayrshire
Posts: 43

United Kingdom 

50 years old, exquisitely engineered and a joy to work on.

Last edited by Knoxy on 16th Nov 2017 7:58am. Edited 1 time in total

Post #664081 13th Nov 2017 9:26pm
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macfrank



Member Since: 05 Nov 2015
Location: somewhere in the north
Posts: 86

Germany 2015 Defender 110 Puma 2.2 SW Keswick Green

Splitter!
Wink

Post #664177 14th Nov 2017 11:14am
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Zed



Member Since: 07 Oct 2017
Location: In the woods
Posts: 219

United Kingdom 2010 Defender 110 Puma 2.4 XS CSW Santorini Black

Knoxy wrote:
Defender sold in disgust.


Did the buyer not know about the fault or just confident they could fix it?

Post #664246 14th Nov 2017 3:26pm
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Knoxy



Member Since: 06 May 2013
Location: Ayrshire
Posts: 43

United Kingdom 

Sold Trade.

Post #664255 14th Nov 2017 3:42pm
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legin



Member Since: 22 Jul 2017
Location: Chelmsford Essex
Posts: 534

United Kingdom 2012 Defender 90 Puma 2.2 HT Santorini Black

Very nice early Porsche in a top retro colour.And sorry to see the 90 now gone ,mine too as let me down just as I am going away for a weeks green laneing and runs over Yorkshire moors,I too have the hate for the 90 though my Defender is in good hands.

Post #664724 16th Nov 2017 7:34am
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