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Jimb1978



Member Since: 05 Sep 2012
Location: Huddersfield
Posts: 804
England 2002 Defender 110 Td5 Black LE Java Black
opinions on dodgy wheel and tyre set please.
Hi all,

I have just taken delivery of my new sawtooths (copies) with BF Goodrich KO2, with much excitement.

However, one of the rims has got a big buckle in it on the rear edge. Obviously, this one will be going back

BUT

The rims are clearly stated on their website as being rated to 1050kg but are stamped on the back as only being rated to 975kg. Is this a big problem and should I be sending them all back?

Thanks

Jim 2002 110 td5
Post #611818 24th Mar 2017 12:56pm
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Jimb1978



Member Since: 05 Sep 2012
Location: Huddersfield
Posts: 804
England 2002 Defender 110 Td5 Black LE Java Black

Click image to enlarge


Click image to enlarge 2002 110 td5
Post #611819 24th Mar 2017 12:58pm
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custom90



Member Since: 21 Jan 2010
Location: South West, England.
Posts: 19535
United Kingdom 
I'd send them all back, sending a wheel out like that is simply dangerous.
There is no possibity imo that, that is in transit damage and has not even been checked Diesel$ Live$ Matter. ⛽️🛢️👨‍🔧🧰⚙️ RED, WHITE & BOOST! 🇬🇧
Post #611823 24th Mar 2017 1:19pm
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epictrail



Member Since: 21 Sep 2013
Location: High Wycombe
Posts: 395
United Kingdom 2004 Defender 110 Td5 HT Chawton White
I agree with Steve.

You have to question the quality of the tyre fitting as I can't see that wheel was balanced with any care!!

No way an inflated tyre would allow the alloy to be dented in transit like that IMO.
Post #611826 24th Mar 2017 1:41pm
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Fabio



Member Since: 05 Aug 2011
Location: Somerset
Posts: 589
Portugal 2011 Defender 110 Puma 2.4 XS CSW Santorini Black
I agree with the above.
Send it back.
Post #611829 24th Mar 2017 1:48pm
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epictrail



Member Since: 21 Sep 2013
Location: High Wycombe
Posts: 395
United Kingdom 2004 Defender 110 Td5 HT Chawton White
Where did they come from as the Alloys must be really poor quality?
Post #611830 24th Mar 2017 1:51pm
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VVS210



Member Since: 12 Nov 2016
Location: Hampshire
Posts: 953
United Kingdom 
Irrespective of the damage & how it was caused/why it got through quality control, I would reject the lot as the rims are not the load rating they were advertised to be.

Just a thought, if the rims are poor quality copies, can you be sure the tyres are not copies as well??
Post #611834 24th Mar 2017 2:38pm
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blackwolf



Member Since: 03 Nov 2009
Location: South West England
Posts: 16858
United Kingdom 2007 Defender 110 Puma 2.4 DCPU Stornoway Grey
I would reject the lot and ask for a full refund. (1) They are not what you ordered and paid for (inadequate load rating) and (2) they are clearly both defective and of inadequate strenghth.

I would suggest that the bent one has been dropped from a height without the tyre.

You might even want to consider a chat with Trading Standards.
Post #611841 24th Mar 2017 2:53pm
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mick



Member Since: 08 Feb 2010
Location: Yorkshire
Posts: 2109
England 2010 Defender 130 Puma 2.4 HCPU Rimini Red
As above total scrap imo get a refund
Post #611842 24th Mar 2017 3:02pm
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miker



Member Since: 13 Sep 2015
Location: Surrey
Posts: 1758
United Kingdom 1999 Defender 110 Td5 CSW Rioja Red
Also no weights on the pictured wheel. Have they been balanced at all?
Post #611844 24th Mar 2017 3:14pm
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Orangesofa



Member Since: 10 Oct 2014
Location: Somerset
Posts: 214
United Kingdom 2013 Defender 90 Puma 2.2 SW Keswick Green
They also look like the 'thin spoke' versions which I gather are best avoided. Phil
Post #611845 24th Mar 2017 3:22pm
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Stacey007



Member Since: 25 Sep 2015
Location: Cheshire
Posts: 3693
United Kingdom 
I would contact the company straight away and sent the picture,

State obviously your not happy the fact a rim is damaged and also that the weight stated on the website does not mach what has been delivered.

At least give them a chance to remedy what they have done first before jumping in.

Its bad, its annoying, frustrating but can be sorted. Thumbs Up



As aside what tyres are they they 'look' huge compared to my std 235/80/16's
Post #611848 24th Mar 2017 3:30pm
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rustandoil



Member Since: 08 Sep 2012
Location: Cotswolds
Posts: 663
England 2005 Defender 110 Td5 XS DCPU Bonatti Grey
I wouldn't be happy with being sold something not as described
Post #611849 24th Mar 2017 3:34pm
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JJ



Member Since: 18 May 2009
Location: Winchester
Posts: 932
United Kingdom 1987 Defender 110 V8 Petrol CSW Corris Grey
Grab a screen shot of the website before you complain , post it on Facebook and you then have an authenticated timeline.

Then complain. HR064 Hampshire and Berkshire 4x4 Response
Post #611851 24th Mar 2017 3:43pm
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Jimb1978



Member Since: 05 Sep 2012
Location: Huddersfield
Posts: 804
England 2002 Defender 110 Td5 Black LE Java Black
I have been in touch and they have been very helpful. they are obviously replacing the buckled wheel straight away but also assure me that the wheels are rated to 1050kg and that it was a stamping error at the factory. They say they have all the relevant paperwork and test reports to back this up.

I will still be sending them all back however and will purchase elsewhere, if that is an option. 2002 110 td5
Post #611854 24th Mar 2017 4:05pm
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